Protecting 911 Center Interpersonal Relationships

Registrations: 51

Date/Time by Timezone

Tue, Mar 29th, 2022 3:00 PM - 4:15 PM ET
Tue, Mar 29th, 2022 2:00 PM - 3:15 PM CT
Tue, Mar 29th, 2022 1:00 PM - 2:15 PM MT
Tue, Mar 29th, 2022 12:00 PM - 1:15 PM PT

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    In this center-changing class, bully types & approaches will be taught so attendees can identify bullying behavior within their center & within themselves. We will train on the psychological origin of this behavior and triggers for it within a 9-1-1 center. This class is appropriate for teams to attend together from line personnel to directors. Bully Proofing is everyone’s responsibility. The healthiest agencies start by bully-proofing new team members still in training. We will train on the steps for breaking the bully cycle and specifics on how to work one-on-one with a bully as well as the survivor to proof the future. Included within this course are area-specific statistics.


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