How Effective is Your Feedback? Lessons for Dispatch and Criminal Justice Professionals

Registrations: 41

Date/Time by Timezone

Tue, Aug 15th, 2023 1:00 PM - 2:15 PM ET
Tue, Aug 15th, 2023 12:00 PM - 1:15 PM CT
Tue, Aug 15th, 2023 11:00 AM - 12:15 PM MT
Tue, Aug 15th, 2023 10:00 AM - 11:15 AM PT
By reserving your seat, you are agreeing to all aspects of our Legal Liability Waiver and give consent to Justice Clearinghouse to use this information to send additional communications as described in the Privacy Policy below. You agree to indemnify and hold JCH and the presenter harmless from any lawsuits, damages, injuries, losses or claims arising from your decisions as to how to use this information.

Regular feedback is an integral part of highly effective organizations, but the thought of giving it can be uncomfortable or even overwhelming. Knowing the key parts of what makes feedback better will help you feel more confident when the need to give it arises. This webinar will explore how to give regular and more effective feedback to help employees improve performance and strengthen relationships.

 

Other Webinars with this Presenter

 

Click here to view and register for other upcoming Dispatch webinars and recordings on the JCH Platform.

 

 

 

This webinar is part of the JCH Summer School Program. From June 1-August 31, 2023, attendees will receive a certificate of attendance via email about one hour after the conclusion of a webinar.

Want to join us for other Summer School webinars? Check out our Summer School Calendar and register today!

 

 

Presenters:

Halcyon Frank is the Director of Training and Development for the Denise Amber Lee Foundation and has spent over 7 years in emergency communications. She has spent much of her dispatch career training new telecommunicators and developing training curricula and resources regarding various dispatch skills, supervisory and leadership-related topics. This experience also led her to previously create The Dispatch Lab, a dispatch training company. When not busy traveling and training or developing online courses, Halcyon still works under the headset taking 911 calls and dispatching. She holds the Emergency Number Professional Certification from the National Emergency Number Association and a degree in Training and Development.

 
 
Additional Resources
8 months ago
Online Course: Purposeful, Authentic Leadership
During this time of turbulence and change in our profession, more and more employees are being promo […]
2 years ago
Creating the Best Start for New Dispatchers
The first day on the job can be anxiety-inducing. Everything and everyone is new, and you’re scare […]
2 years ago
Domestic Violence and Dispatch
Dispatch serves as the intermediary between members of the community and the first responders who ca […]
3 years ago
EQ for Dispatchers
It’s been established that individuals can get trauma from repeated exposure to details of distres […]
3 years ago
Thoughts on Trust from Halcyon Frank
Impact Dispatch's Halcyon Frank shared this great reminder about the impact trust has on an agency's […]
X