Getting Curious in the Face of Conflict: How to Use Targeted Questions to Control Escalation

Registrations: 140

Date/Time by Timezone

Tue, Jun 8th, 2021 1:00 PM - 2:15 PM ET
Tue, Jun 8th, 2021 12:00 PM - 1:15 PM CT
Tue, Jun 8th, 2021 11:00 AM - 12:15 PM MT
Tue, Jun 8th, 2021 10:00 AM - 11:15 AM PT

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    Law Enforcement officers confront conflict every day. Having the skills and understanding to handle it effectively, and most importantly, safely, is essential. The conflict resolution skill-set for law enforcement, Insight Policing, teaches that curiosity goes a long way. Learning to ask targeted questions that get at the root of why a person is aggressive, resistant or non-compliant, can help officers control an escalating situation, get to the root of challenging interactions quickly, and devise targeted solutions that encourage compliance and build trust– an asset in all areas of enforcement.


    In this session, participants will learn:

    • A framework for understanding conflict decision making
    • How curiosity can de-escalate tense encounters
    • Essential questions for handling conflict effectively


    Click here to view and register for other upcoming Law Enforcement webinars on the JCH Platform.



    The American Society of EvidenceBased Policing is a non-profit organization started by working police officers designed to drive the national conversation towards ensuring that the least harmful, most effective, fairest, and safest strategies are employed to prevent crime, reduce harm, and improve community wellness.




    The National Sheriffs’ Association (NSA) is one of the largest associations of law enforcement professionals in the United States, representing more than 3,000 elected sheriffs across the nation, and a total membership of more than 20,000. NSA is a non-profit organization dedicated to raising the level of professionalism among sheriffs, their deputies, and others in the field of criminal justice and public safety. Throughout its seventy-seven year history, NSA has served as an information clearinghouse for sheriffs, deputies, chiefs of police, other law enforcement professionals, state governments and the federal government.




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