Facing the Challenges: Addressing 911 Staffing and Retention

Registrations: 28

Date/Time by Timezone

Thu, May 16th, 2024 3:00 PM - 4:15 PM ET
Thu, May 16th, 2024 2:00 PM - 3:15 PM CT
Thu, May 16th, 2024 1:00 PM - 2:15 PM MT
Thu, May 16th, 2024 12:00 PM - 1:15 PM PT
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Last summer, groundbreaking survey results confirmed what most of us, at least at a gut level, already knew:  911 Call Centers around the country are struggling:

  • Struggling to find and keep staff
  • Struggling with the high-stress, burnout environment
  • Struggling to keep up with the pace of change, technology, economics, etc.

But there are glimmers of hope and success stories around the country as well: case studies of change that we all can learn from and incorporate into our own departments.

Join us for this energizing panel discussion where dispatch center leaders from around the country will share their agencies’ challenges – and most importantly how those managers – and you – can address them!


Other Webinars in this Series



Click here to view and register for other upcoming Dispatcher webinars and recordings on the JCH Platform.


The Denise Amber Lee Foundation was founded by Denise’s husband, Nathan Lee in June of 2008, 6 months after her tragic death. He has made it his life’s mission to travel the country telling her story, to help 911 centers across the country try to avoid a similar occurrence to someone else. The foundation wants to use the emotional power of Denise’s story to motivate and inspire 911 personnel to remember why they do what they do. Arguably one of the most difficult professions on the planet, the foundation wants to remind them how important they are what a critical role they play every day in Public Safety.



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