Creating the Best Start for New Dispatchers

Registrations: 4

Date/Time by Timezone

Tue, May 4th, 2021 3:00 PM - 4:00 PM ET
Tue, May 4th, 2021 2:00 PM - 3:00 PM CT
Tue, May 4th, 2021 1:00 PM - 2:00 PM MT
Tue, May 4th, 2021 12:00 PM - 1:00 PM PT

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You’ve interviewed, tested, and hired what you think are the best dispatch candidates. Now what? How do you orientate new employees to the sometimes high pace, high-stress world that is dispatch while communicating agency procedures and that the employee is valued? This webinar will explore how to communicate agency values and acclimate new telecommunicators while also creating a smooth start to their training process.

Other Webinars with this Speaker

Feb 9: Domestic Violence and Dispatch
May 4: Creating the Best Start for New Dispatchers (this webinar)

Presenters:

Halcyon Frank is a founder of The Dispatch Lab– a dispatch training and support organization. She is a full-time dispatcher for a county agency dispatching law, fire, and EMS. She has previously dispatched for a large law enforcement agency. Halcyon’s experience with training and the development of training curricula at both her agencies and in the private sector-led her to open and manage The Dispatch Lab training program.

Halcyon presents at dispatch conferences across the country and is an active member of the National Emergency Number Association (NENA). She also presents online training programs.

Additional Resources

4 months ago