In 2016 and 2017, the Jackson County Detention Center was making national headlines for excessive use of force, federal indictments of officers for trafficking in contraband, assaults on staff, and facility conditions that had local media referring to the jail as an “eight-story human rights crisis”.
The changes that turned around the facility began with one small focus on better community relations and ultimately resulted in a 74% reduction in workers’ compensation claims.
This webinar and Q&A will discuss ways to get your message across, lead by example, and ensure that you have a leadership team that is on board with the forward momentum your agency and your staff deserve.
Other Webinars with this Speaker
- Jan 23: Building a Culture of Customer Service
- April 2: Staff Recognition for Budget-Conscious Agencies
- Aug 8: Creating Organizational Culture Change (this webinar)
This webinar will be considered by the American Jail Association to equal one online learning hour toward certification and recertification for the following programs: Certified Jail Officer, Certified Jail Supervisor and Certified Jail Manager. For more information about AJA certification programs, visit https://www.americanjail.org/certification.