Expand Your Knowledge of critical communications skills for Trauma Informed care


Prepare Yourself through a deeper knowledge of ethics, boundaries, vicarious trauma and self care


Build Your Awareness of the role of intersectionality and culturally relevant advocacy


The way we support victims and survivors can shape how they recover and move on from the most challenging times in their lives.

This 9-hour online course discusses the foundational topics of victim advocacy and providing trauma-informed services. Through this online course, you’ll learn the fundamentals and best practices of trauma-informed advocacy and develop critical skills for being an effective victim advocate. From the neurobiology of trauma to ethical practice, and self care, this course will give you the information you need to better communicate and succeed in this helping profession.

While focused to help those entering or interested in pursuing the field of victim advocacy, this course can also help provide the basics or serve as a refresher for individuals working in a variety of settings including: system and out-of-system based organizations, community-based programs, schools and college campuses, internal peer support initiatives and on military bases.


Designed for the Busy Working Professional

Whether you are new in the field or you’re ready to take the next step in your career, consider investing in your future through this course which is filled with more than nine hours of instruction, activities and exercises designed to help you grow and succeed in your role.


Convenient and Affordable Training on your own schedule and without the need to travel.


Taught by advocacy experts from the National Organization for Victim Advocacy (NOVA)


Courses consist of real-world info important for anyone who is a leader in any justice profession.

grow in your career

Your online course is filled with more than 9 hours of instruction, activities and exercises designed to help you grow and succeed in your role.







Continuing Education Credit

National Advocate Credentialing Program (NACP)® and the DoD Sexual Assault Advocate Certification Program (D-SAACP) Advocates can earn up to 9 CEUs by completing this online course. The National Organization for Victim Advocacy (NOVA) is committed to upholding excellence in the field of victim advocacy and crisis response by providing trauma-informed training, education and credentialing to all victim assistance and allied professionals. All NOVA training programs are created to promote a standard of knowledge among those interacting with survivors of trauma and to ensure each survivor receives a level of care and respect that empowers and promotes their wellbeing. Learn more at:

Meet Your Instructors

Callie Stewart

Callie Stewart is the Director of Strategic Engagement and Partnerships at the National Organization for Victim Advocacy (NOVA), dedicated to improving trauma-informed responses across professional fields and strengthening vulnerable communities through the use of quality educational content, partnership collaboration and effective outreach. Previously at NOVA, Callie was the Marketing Manager, where she developed membership programming and created engagement initiatives.

Callie is a Licensed Master Social Worker and she has experience developing and providing training curricula to a diverse audience of victim assistance professionals and managing psychosocial support for special-interest groups. She also has clinical experience providing trauma-informed therapy to children and families.

Alejandro Palacios

Formerly a victim advocate at the Office of Victim Services at the Arizona Department of Corrections, Alejandro was the lead advocate of the Victim Offender Dialogue Program. Alejandro facilitated victim initiated, victim centered and victim driven dialogues within victims/survivors and their offenders. Also, during his tenure he educated victims on their victims’ rights; as well, as assisted them to exercise them. Such as being heard during criminal justice proceedings, in particular to provide impact statements and oppose parole of inmates during clemency hearings. Furthermore, Alejandro has worked as a technology safety specialist with the National Network to End Domestic Violence. Providing technical assistance and training on assessing and safety planning around abuse by means of technology. Alejandro also was a trainer with the Arizona Coalition to End Sexual and Domestic Violence from 2013- 2016. Prior to becoming a trainer, Alejandro provided lay legal advocacy services to victims of domestic and sexual violence at the domestic violence shelter where his work in advocacy started back in 2010 as a volunteer in Phoenix, Arizona

What People Are Saying about This?

The presentation kept me completely focused. I find this presentation very informative and well delivered with clarity. Thanks to everyone that have contributed.

- Valerie

This is one of the best topics I’ve seen from Justice Clearinghouse. The presenter was excellent, I commend her ability to get a lot of information into the presentation, succinctly and thoroughly. The slides were easy to read, expertly designed, with clear messages about how to help victims. Thank you!

- Phillip

The resources were great …. Callie was fantastic!

- Sarah

Importance of boundaries; benefits and risks sharing with survivors. Thank you for your expertise and explanation of the information.

- Jane

The presenter was clear and provided examples of real stories. Very thorough and interesting.

- Jan

I found it all valuable, especially the information on secondary trauma.

- Stefan

Frequently Asked Questions

How Much is the Course?

The price is $192 for each student. We do have discounts available for JCH Members and group purchases involving three or more personnel. Please contact for details

But I Already Work Full-time… Would I Have Time?

We hear you. Only you know about the demands of your job or if you can “juggle” the demands of work, family, and school. That said, online courses are a great way to get the knowledge you need for career growth, without being tied down to a specific schedule, being out of the office for days at a time, or burdened by the expense of high priced tuition or travel costs. Split up into bite sized components, each course section can be completed over a lunch break in a week’s time – sometimes less. And don’t worry: if life gets in the way, you’ll have a whole year to complete the lessons on your own schedule.

What Internet Browsers Can I Use

We have tested the course using Chrome and Microsoft Edge. The Learning Management System does not work well with Firefox or Safari.

How Do I Log In?

Once we receive payment (online or check), we will contact you with instructions on how to log in. If you paid online, you should receive an email within five minutes.

How do I pay?

You can pay by credit card or debit card through our online store. For agencies paying by Purchase Order, or if your agency is wanting to enroll 3 or more people (20% discount), please contact us at

Is there a brochure for this course?

Yes! You can download a course brochure here

Click to Enroll Today!