Trauma exacts a tremendous toll in the workplace, costing individuals, managers and organizations in a myriad of ways.
How to provide the best support for the person in trauma.
In order to be there for others, you must first take care of own needs. But what does really mean?
The way we support our employees, co-workers, clients, and the communities we serve during times of trauma will have a long-lasting effect on their healing and our relationship with them. Unfortunately, responding well during challenging times is not always easy.
We don’t know what to say and worry that we’ll overstep boundaries. We rush through the interaction or avoid acknowledging the challenge altogether.
This training provides practical advice on how to support those in trauma and distress in the workplace while protecting yourself from compassion fatigue and not running afoul of legal obligations.
This online course is pre-approved for 4 CEU credits by the National Advocate Credentialing Program (NACP)® and the DoD Sexual Assault Advocate Certification Program (D-SAACP). Founded in 1975, the National Organization for Victim Assistance (NOVA) is the oldest national victim assistance organization of its type in the United States and is the recognized leader in victim advocacy, education and credentialing. To learn more about NOVA, visit trynova.org.
Designed for the Busy Working Professional
Whether you are new in the field or you’re ready to take the next step in your career, consider investing in your future through this course which is filled with more than 5 hours of instruction, activities and exercises designed to help you grow and succeed in your role.
Convenient and Affordable Training on your own schedule and without the need to travel.
Taught by Katharine Manning, who is President of Blackbird LLC, which provides training and consultation on issues of trauma and victimization.
Courses consist of real-world information important for any justice professional.
Katharine Manning is the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job (HarperCollins Leadership 2021) and the President of Blackbird DC. She has worked on issues of trauma and victimization for more than 25 years.
As a Senior Attorney Advisor with the Executive Office for United States Attorneys, for fifteen years Manning guided the Justice Department through its response to victims in cases ranging from terrorism to large-scale financial fraud to child exploitation. Some of the cases she advised on include the Boston Marathon bombing, the Pulse nightclub and South Carolina AME church shootings, the uprising in Charlottesville, the Madoff investment fraud, and the federal case against Larry Nassar, doctor for the U.S. Women’s Olympic Gymnastics team.
The most valuable thing I learned is the empowering and return step. As a victim advocate, this was very interesting. I look forward to reading your book.
LASER! Wonderful topic and a fantastic job!
I loved all of the information, I printed out the material and will be using this in my job almost every day
I am currently involved in our Corporate Peer Support program and this has been a helpful to guide my education
The practical application helped the most.
The price is $172 for each student. We do have discounts available for JCH Members and group purchases involving three or more personnel. Please contact firstname.lastname@example.org for details
We hear you. Only you know about the demands of your job or if you can “juggle” the demands of work, family, and school. That said, online courses are a great way to get the knowledge you need for career growth, without being tied down to a specific schedule, being out of the office for days at a time, or burdened by the expense of high priced tuition or travel costs. Split up into bite sized components, each course section can be completed over a lunch break in a week’s time – sometimes less. And don’t worry: if life gets in the way, you’ll have a whole year to complete the lessons on your own schedule.
We have tested the course using Chrome, Safari, and Microsoft Edge. The Learning Management System does not work well with Firefox.
Once we receive payment (online or check), we will contact you with instructions on how to log in. If you paid online, you should receive an email within five minutes.
You can pay by credit card or debit card through our online shop. For agencies paying by Purchase Order, or if your agency is wanting to enroll 3 or more people (20% discount), please contact us at email@example.com.
Yes! You can download a course brochure here