The Workplace Violence webinar series started with a brief overview on the dynamics of the actors, the causes, types, phases, and impact of critical incidents. It also delved into the components of an effective prevention and response training that highlights overcoming denial and practicing awareness.
Mark Warren is back continuing from where he left off on the first installment of the Workplace Violence course. Mark Warren is the VP and Director of Training for Strategos, with a 27-year-long law enforcement career where he served in various roles. His experience includes undercover work, planning, implementing and executing high-risk arrests, use of force program management, and training.
This course will aim to define threat, provide guidance on how to deal with such, and conducting threat and risk assessments. Some of the details he discussed are:
- The importance of profiling suspects based on observable behavioral characteristics and not any other basis.
- An FBI study that provides a look into the behavioral characteristics observed in attackers.
- Defining what a threat is, what a threat looks and sounds like, and how it precedes a violent act.
- The concept of boundary testing where the threatener/attacker tries to push the boundary further and further due to a lack of disciplinary action/consequence in effect.
- The relevance of putting a workplace violence strategy in effect that trains everyone within how to detect, assess and manage threats.
- The role of HR in a workplace violence program and difficulties organizations and their workforce may experience assessing and establishing a threat.
- The significance of adopting multiple reporting methods/system and creating an organizational culture that encourages reporting of threats.
- Creating an assessment team that allows seeing things in different perspectives, gives better understanding of how threat affects the employees, and comes up with the best course of action based on these insights.
- The representatives that make up the assessment team and the purpose they will serve to evaluate the threat and the threatener.
- The aspects that must be analyzed in a good threat assessment.
- Things to consider when dealing with high-risk termination to lessen the potential of violent incidents from transpiring.
- Performing physical security assessments to improve employee’s safety within the facility.
- The importance of conducting regular trainings that cover risk factors, early recognition, de-escalation, response, policies and procedures, as well as culture and diversity.
- The different solutions that Strategos provides to its clients.
- Some of the questions raised by the webinar attendees include:
- Recommendations in a workplace where most, if not all, of the workforce is armed.
- Appropriate response for an employee served with an order of protection by the court.
- Changing how society views the ‘snitch’ and other strategies to adopt for the university or school environment.
- Mark’s thoughts on the run-hide-fight program and recommended alternatives.
Resources Mentioned During Webinar
This series includes:
- Part 1: Understanding Workplace Violence: Operationalizing Your Prevention Strategies in a Justice Environment
- Part 2: Threats & Risk Assessments of Workplace Violence for Justice Agencies (This webinar)
- Part 3: Ask Me Anything: Workplace Violence & Mass Shootings
- “[I really liked this] quote: ‘Your body cannot go where your brain hasn’t been.’ This speaker was very insightful; I would like to hear more of his webinars for sure.” — Pam
- “Best webinar I’ve seen this year. Very insightful and informative.” — Robert
- “I like how it emphasized having different (and anonymous) ways to report threats. I can see that being very helpful!” — Rachelle
- “Mark was one of the best presenters for this format I’ve participated in.” — Brian
- “Excellent, almost a bulleted step-by-step outline for a “keep me safe” workplace.” — Charles