Thoughts on Niceness from Halcyon Frank

Halcyon Frank really got our attention when she shared this reminder during her webinar, Building Your Team: Lessons for Dispatch Organizations.  

 

“We have to think of our employees as “free agents.” How we treat them — our niceness — matters.”

 

 

Click Here to Watch a Recording of Building Your Team: Lessons for Dispatch Organizations.  

 

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