When people are in danger, they call on to first responders to give them the help they need – to manage the situation, deal with the trauma, and provide other needed assistance and resources. But beneath the serving and giving nature of the job, first responders are also taking the brunt of each call, each incident, each graphic scene they see, hear, smell and experience. Who helps the first responders when it’s their well-being that’s taking the toll from the demands of the job? How do they manage the situation, deal with the trauma and get the needed assistance and resources for themselves?

Amy Morgan is the Founder and Executive Training Director of Academy Hour. Her expertise is in the field of Psychology, Counseling and Behavioral Science focusing on Trauma and Disaster Relief. Through Academy Hour, she shares her knowledge and skills through training courses on mental health and leadership to law enforcement, first response, and public safety agencies.

On this course, Amy will provide knowledge, skills, tips, and tricks to enable first responders to maintain wellness despite the challenging requirements and stress that comes with their job. Highlights of the webinar include:

• A news story that provides in detail the type of domestic abuse scenes that first responders see when responding to calls, and how these can impact them.
• The types and causes of domestic cruelty that first responders typically respond to.
• Why people who care more tend to empathize and hurt more.
• The different factors that a responder must manage in their job from questions and emotions from those directly involved, questions from the family of involved parties, and their own emotions.
• How guilt, blame, and resentment may play out for and affect the responder internally.
• What trauma is and the types of events that cause trauma.
• How trauma affects first responders specifically and the common reactions following a traumatic event.
• What happens when trauma is not addressed immediately.
• What Post-Traumatic Stress is and how it can trigger the exact same emotions and sensations felt during the original incident.
• A look at domestic violence from the responders’ perspective and what causes first responders to be cynical with such calls.
• The many factors that keep victims from leaving their abusers and how the victims’ actions and decisions tend to affect the responders.
• Statistics and case studies that depict the underlying reasons why abuse victims may not call for help.
• The challenges in the work done by first responders and advocates, and techniques to prevent experiencing these difficulties and heal from trauma.
• How our brain chemistry is altered by the type of stimuli we’re exposed to and how to counter the negative by saturating your life with positivity.