The Elder Abuse Guide for Law Enforcement (EAGLE): It’s Not Just for Law Enforcement!

The Elder Abuse Guide for Law Enforcement (EAGLE): It's Not Just for Law Enforcement!
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2021-03-09
Unit 1Slide Deck: The Elder Abuse Guide for Law Enforcement (EAGLE)
Unit 2Transcript: The Elder Abuse Guide for Law Enforcement (EAGLE)
Unit 3Workbook: The Elder Abuse Guide for Law Enforcement (EAGLE)
Unit 4Recording: The Elder Abuse Guide

There are stereotypes and stigma associated with elders that create barriers preventing older adults from reporting incidents of elder abuse. In a world inundated with information, there are critical things that we somehow do not pay as much attention to. This session will focus on the National Center on Elder Abuse’s (NCEA) Elder Abuse Guide for Law Enforcement (EAGLE) initiative that provides easily accessible information, tools, and resources on elder abuse cases.

Julie Schoen and Alexis Calleros lead the discussion on EAGLE and how it can be used not only by law enforcement but by anyone responding and involved in elder abuse. Julie is the Deputy Director of the National Center on Elder Abuse at the Keck School of Medicine at USC. Meanwhile, Alexis started as a volunteer at the NCEA but is now involved in the creation of training materials for law enforcement through the EAGLE.

Points they covered on this webinar are:

  • An overview of the NCEA – their mission and goal, their funding source, the work they do, and one of their biggest projects – the EAGLE.
  • A glimpse into the different forms of elder abuse and how social isolation poses the biggest risk for and cause of elder abuse.
  • The physical limitations and concerns that older adults experience which leads to isolation.
  • How COVID-related protocols compounded the isolation of elder adults and how NCEA is bridging this gap through safe communication pathways and resources.
  • The challenges and concerns that stakeholders in elder abuse response and cases faced due to COVID.
  • The Elder Abuse Guide for Law Enforcement: What it is, its inception, and iteration based on feedback from its primary users.
  • A walkthrough into the EAGLE online resource – the home screen layout, the different sections and subsections, the critical information segmented by state, and the tools made available for users.
  • The roll call training videos available through the EAGLE website that may be used as a training resource and tool for agencies and organizations that work on elder abuse investigations and prosecutions.
  • Accessing the EAGLE through a mobile device.
  • Other resources that the NCEA provides through newsletters, social media, and their feedback, inquiry, requests, assistance, and suggestions portal.

Questions from the webinar attendees were about:

  • Access to the EAGLE site and roll call videos.
  • A similar tool for domestic and child abuse.
  • Similar international efforts and collaborating with international organizations.
  • Getting in touch with long-term care ombudsmen.
  • Availability of tribal resources at the EAGLE.
  • The likelihood that different forms of elder abuse are happening at the same time.
  • The link between elder abuse and animal cruelty and the need for a multi-disciplinary approach in such cases.
  • Law enforcement academies incorporating the EAGLE in training.
  • Inclusion of self-neglect in the neglect discussion in the EAGLE.
Resources and Handouts



Audience Comments

  • “The EAGLE website! Wow, it is awesome and I really like how I can look up the penal codes for my state! Thank you!” — Paula
  • “In addition to the need to continually present this information at a short interval, participants asking about “APS” and other basic questions underscore the need to continue to reach out service providers, APS, law enforcement, and all court officials. Second, this method of presenting information works!” — Tony
  • “I had never heard of EAGLE prior to this training, so just learning of its existence was valuable. I am an APS supervisor in ——, and I look forward to sharing this with my team. This resource looks like it would be very helpful for us, and I was very impressed with it in comparison to other online resources we’ve seen. The assessment tool that was discussed frankly looks much better than the one we’re using now. Most helpful training I’ve had in quite some time. Thanks for what you’re doing!” — Ben
  • “The resources available on your site that I feel I could potentially put to use and learn from. Love the interactive map as sometimes our APS clients leave the state and we have to refer to another state. It is also helpful for information to gather that the prosecutor can use as evidence.” — Lisa
  • “I like the resource value and online information. I thought the presenters provided a professional webinar. Thanks.” — Jon
  • “I really love the checklist very helpful to assist in what to look for or just stay on track with what you are observing. Thank you.” — Olivia
  • “The entire program was exceptional and well planned. The information was great! Would like to see this training/presentation made a part of training for organizations that advocate for Seniors, as well as local law enforcement agencies that have large Senior demographics. Looking forward to similar programs.” — Samuel


Additional Resources
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