Seven Practices to Live Better and Work Better

Seven Practices to Live Better and Work Better
Duration: 60 Minutes
Module 1 Module 1
Recorded on: 2024-04-02
Unit 1 Presentation Materials: Seven Practices to Live Better and Work Better
Unit 2 Transcript: Seven Practices to Live Better and Work Better
Unit 3 Workbook: Seven Practices to Live Better and Work Better
Unit 4 Recording: Seven Practices to Live Better and Work Better

The nature of jobs in the public safety realm is stressful – this looks like long hours, demanding tasks, heavy workloads, traumatic events, and a sense of it being a thankless job – all of which contribute to burnout. It is not a shock that public safety employees experience work-related burnout at a notably higher rate than their private-sector counterparts. This webinar explores seven key practices to counteract the effects of burnout.

This session’s instructors are:

  • Angel Guzmán, Co-founder of Hatching and a multi-dimensional leader with over 20 years of experience in various industries, including investigating financial exploitation cases for adult protective services.
  • José Ocaño, Co-founder of Hatching with a background in animal services having worked at the Pima Animal Care Center and the Best Friends Animal Society.
  • Jyothi Robertson, a globally recognized visionary thought leader and a prominent international speaker on a variety of topics in the realm of animal health, personal well-being, and leadership.

Points covered in the presentation include:

  • An overview of Hatching, its mission, and services offered.
  • The reality that humans spend a third of our lives working which underscores its profound influence on our overall well-being and quality of life.
  • How burnout develops, how the public sector is more susceptible to burnout, and how certain face harsher work conditions and longer hours, setting the stage for widespread burnout.
  • Research that demonstrate the ongoing shift in workers’ outlook emphasizes the quest for belonging, purpose, and psychological well-being to combat burnout and its effects.
  • The power of mindset and how adopting a growth mindset can address burnout, transforming challenges into opportunities for learning and growth.
  • José’s journey from a tough upbringing to a fulfilling career in animal welfare exemplifying resilience and the power of understanding one’s roots and motivations.
  • The seven key practices to live and work better, the neuroscience behind each one, steps and tools to foster each concept, and real-life examples of how each manifested and played out for Angel and Jose.
    • Curiosity that requires a growth mindset to make sense of our own and others’ experiences to better understand and resolve problems.
    • Radical acceptance to mitigate the effects of stressors.
    • Establishing boundaries as a way to safeguard our well-being and maintain work-life balance.
    • Practicing gratitude to cultivate resilience and rewire the brain for positivity.
    • Extending compassion, the components of authentic compassion, and how it boosts oxytocin which promotes emotional well-being and social connection.
    • Forgiveness that puts the body in a positive emotional state associated with lower levels of cortisol, the ability to mitigate conflict and hasten the process of moving on.
    • How self-worth and self-kindness, or lack thereof, impact how we feel and see ourselves.

Points raised during the Q&A are about:

  • Concepts and resources mentioned in the webinar.
  • Overcoming guilt and allocating time for one’s self.
  • Remaining proactive despite toxic colleagues and work environment.



Click here to view and register for other upcoming Animal Welfare webinars on the JCH Platform


Resources and Handouts


Audience Comments

  • “I appreciate the free webinars. I have attended several. Being Pacific Time it is conveniently on my lunch break so I don’t have to ask for permission to attend. As a mental health provider, it is critical to be mindful of healthy practices including compassion and boundaries. Just because I teach them to clients does not mean I mindfully practice what I know to be useful and helpful. This was one way I am trying to develop that part of myself more. Thank you for making this available.”
  • “Most valuable: What do I think I am protecting myself from by holding on to past hurts? I never thought about it like that before.”
  • “I thought the presentation and speakers were awesome. I work in a very stressful job and I feel I never have time to myself. I enjoyed the tips they provided in order to take care of oneself.”
  • “This webinar was timely, incredible, and perfect. The subtopics were so on point, I’m speechless. Thank you, Jose and Angel!”
  • “The tools that you can use right now. Applying them to your daily life. The resources mentioned in this webinar are wonderful. Thank you!”
  • “What a wonderful and helpful presentation! I am sure this a longer presentation where more time is taken on each practice, but thank you for making this information and the resources available to us in this timeframe. Well done.”
  • “This was a good, applicable webinar 🙂 It reaffirmed the need to prioritize a balance between work and family life.”
  • “Amazing! Jose and Angel are absolutely inspirational!”
  • “Very informative and thought-provoking. The dialogue was engaging and encouraged attendees to think about their own experiences and perspectives as they related to the talking points. Enjoyed the exchanges between both presenters as it kept the presentation dynamic.” : )





This webinar has been certified by the National Animal Care & Control Association and is approved for 1 Continuing Education Unit. Please refer to your NACA membership portal for current CEU submission process. Current NACA Members who attend the live presentation or watch the recording will be able to download a jointly issued attendance certificate that includes the National Animal Care & Control Association logo. Visit the NACA training page for a complete list of future trainings.



This webinar has been pre-approved by the Maine Animal Welfare Program for 1 Continuing Education Unit in  Core Area 4 (Officer Wellness & Mental Health) for the State of Maine’s ACO annual training. You can find more information about Certification, required annual training or submitting materials for credit at Maine’s Animal Control Officer Resource Page.




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