Seattle Police Department’s Evidence Based Approach to Equity, Accountability and Quality

Seattle Police Department’s Evidence Based Approach to Equity, Accountability and Quality
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2023-04-25
Unit 1Presentation Materials: Seattle Police Department’s Evidence Based Approach to Equity, Accountability and Quality
Unit 2Transcript: Seattle Police Department’s Evidence Based Approach to Equity, Accountability and Quality
Unit 3Workbook: Seattle Police Department’s Evidence Based Approach to Equity, Accountability and Quality
Unit 4Recording: Seattle Police Department’s Evidence Based Approach to Equity, Accountability and Quality

Bad actors are always on the lookout for any opportunity to take advantage of people and the situation. It is no different in times of catastrophic events where unscrupulous characters still try to capitalize on the situation. This webinar zeroes in on how insurance frauds are committed during catastrophic events and how law enforcement and insurance companies with the help of the National Insurance Crime Bureau (NICB) can work out and make sense of insurance fraud cases.

This session’s resource speaker is Gus Hitz from the National Insurance Crime Bureau where he investigates medical claims and commercial and vehicle thefts and supervises agents who are working on insurance-related crimes. Prior to this role, he served in law enforcement for 26 years.

Specifics of this course’s discussion include:

  • The NICB’s history, work, and services offered to law enforcement at no cost.
  • How catastrophes are viewed by insurance companies and the policyholders in terms of its cost.
  • The different types of catastrophic risks across the US and its prevalence.
    • Thunderstorms: The areas affected by it, the types of damages it creates, and ways that individuals may capitalize on it to commit fraudulent insurance claims.
    • Tornadoes: How it impacts and the damage it inflicts on communities, and the losses that insurance companies have to cover for it.
    • Hail: How hail formed, the random nature of hail and the damage it creates, how claims are assessed for hail damage, and contractor fraud and unethical practices related to hail events.
    • Wildfire: What is impacted by wildfire damage and fire-related fraud cases with citizens padding smoke damage and businesses setting up riot teams to get an insurance claim.
    • Hurricanes: US regions and types of properties typically impacted by hurricanes and flooding, and how flooded vehicles and boats are fraudulently sold as non-flooded.
    • Earthquakes: The risk for earthquakes and the extent of its potential damages.
    • Blizzards: How it creates real damage to man-made structures as well as trees and fraud incidents committed by sketchy contractors following blizzards.
  • When an insurance claim that wasn’t used for the intended repair becomes a crime.
  • The three elements required for someone to commit fraud.
  • The most obvious difference between cat claims and normal claims.
  • The challenges present in catastrophic events that make the process challenging for both the claimants and the field adjusters.
  • The concept of Additional Living Expenses (ALE) coverage and how this becomes a ripe opportunity for potential fraudsters.
  • The three motives for fraud and scams that stakeholders must be wary of.
  • The presence of dodgy characters and organized groups that seize the opportunity of catastrophic events to target vulnerable community members, particularly elders.
  • A rundown of the most common initial indicators and fraud indicators on receipts and claimed items NICB looks into that are likewise worth taking into account for law enforcement.
  • Action steps that law enforcement, insurance companies, and the NICB can do in response to potential insurance-related fraud activities.

Questions from the webinar attendees are about:

  • NICB’s involvement in PPP loans.
  • The entity that typically spots insurance fraud.
  • Trends in the number of catastrophic events.
  • Using Apple Air Tags and other tracking and monitoring solutions to curb and address auto theft.
  • Careers with organizations that focus on insurance fraud investigation.
  • NICB’s member insurance companies.
  • NICB’s investigative jurisdiction.



Click here to view and register for other upcoming ASEBP webinars on the JCH Platform.


Resources and Handouts


Audience Comments

  • “Thank you. Great training.” — Ana
  • “Excellent Information Overall.” — DJ
  • “Learned about how SPD applies EBP methodologies to evaluate service delivery and monitor equity.” — Paul



The American Society of EvidenceBased Policing is a non-profit organization started by working police officers designed to drive the national conversation towards ensuring that the least harmful, most effective, fairest, and safest strategies are employed to prevent crime, reduce harm, and improve community wellness.






Additional Resources
1 year ago
After the Webinar: Evidence Based Approaches from Seattle PD. Q&A with the Presenters
Webinar presenters Heather Prince, Elise Kratzer, Loren Atherley and Sean Wire answered a number of […]
1 year ago
Online Course: Leadership and Ethics in Policing
The Leadership and Ethics in Policing program is a series of principles, known as “dynamics,” th […]
1 year ago
Hot and Harm Spots in Barrie: Using the Canadian Crime Severity Index for Effective Deployment
Crimes are not equal. An incident of petty shoplifting does not hold the same weight as an armed rob […]
3 years ago
Morale in Criminal Justice Agencies
Dealing with critical incidents, people that could potentially endanger public safety, generally rig […]
5 years ago
Domestic Violence and Firearm Relinquishment: An Interview with Kim Wyatt and Sandra Shanahan
Domestic violence and guns can be a lethal combination. In 2014, Washington State adopted a fire […]
6 years ago
Lessons from the Seattle Pacific University Shooting
Gun control and its correlation to mass shootings are highly debated issues. Public venues like scho […]