Reimagining Police Response: Finding Creative Solutions to Address Community Needs

Reimagining Police Response: Finding Creative Solutions to Address Community Needs
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2022-05-19
Unit 1Presentation Materials: Reimagining Police Response
Unit 2Transcript: Reimagining Police Response
Unit 3Workbook: Reimagining Police Response
Unit 4Recording: Reimagining Police Response

Technology has been an MVP in everyone’s life for the last decade at least. It is no different with public safety and first responder agencies – particularly law enforcement that has been dealing with staffing issues. The Chula Vista Police Department is at the forefront of leveraging technology in serving the community, specifically to enhance their call for service response.

This session’s speaker is Captain Miriam Foxx. She started her career in law enforcement in 1998 and has worked on various assignments since, rising through the ranks within the Chula Vista Police Department. She also served in the United States Navy in active and reserve duty before working in law enforcement.

Specifics of this webinar include:

  • An overview of Chula Vista, California, their Police Department, and how they have been leveraging technology to provide the best service to the community.
  • The four primary Technology For Good Programs that the Chula Vista PD has been using.
  • DeX: Chula Vista’s current testing of a system that allows officers to utilize a mobile phone instead of a full-on computer in the patrol car.
  • Live 911: What it is, its goal, the program roll-out, its benefits, and success stories, as well as how the technology works and its valuable functions.
  • Opticom: A CAD-based solution currently being tested by the Chula Vista PD that allows faster emergency response by changing the traffic signal lights when a first responder vehicle is in a priority call.
  • Chula Vista’s Drone Program
    • The different deployment methods and uses of the drones.
    • The pivotal incident that served as a precursor to the drone program and its inception.
    • The limited availability and capability of the drones when the program was first implemented.
    • The progress of the program thus far in terms of location, availability, staffing, flight distance, functions, and flight information tracking.
    • The drone’s proactive function, responding immediately to emergencies within a geofenced flight area.
    • The drone teleoperators: Why they are required to be sworn officers, their duties, and capabilities.
    • Flight safety measures employed through automation, geofences, and visual observers.
    • The four launch locations of the drones and the agreements with the non-city-owned buildings to use their rooftops.
    • The privacy and transparency measures the Chula Vista PD put into place to appease the residents’ privacy concerns.
    • The benefits of the program in terms of providing real-time valuable intel and visuals to the incident, faster response times, de-escalation, better resource allocation, and ensuring the safety of both responders and community members.
    • The financial cost of the program, the staffing required, and the sources from which the budget and manpower were tapped from.
    • A video clip demonstrating the value of the Drone as First Responder in verifying reports and ensuring the responders and community’s safety.
  • Things that the Chula Vista PD are looking forward to and planning for to better improve and maximize the utilization of technology in their efforts to serve and protect their community.

Questions raised by the webinar participants are about:

  • The drone models used, the airtime, and flight hours before they are recycled.
  • Policy surrounding the use of drone footage as evidence.
  • Which of the technology solutions Chula Vista use will be more beneficial to a small police department looking to reduce gun violence.
  • The FAA certification of the pilots.
  • Use of FLIR cameras during night operations.
  • Policy on maximum altitude and number of drones flying simultaneously.
  • Maintenance and battery upkeep for the drones.
  • Source of the funding for the drone program.



Other Webinars with this Presenter:


Or click here to view and register for other upcoming Law Enforcement webinars on the JCH Platform.


Audience Comments

  • “Incredible use of technology – would love to learn about what other jurisdictions are doing.”  — Lisel
  • “Demonstration of the technology by an end-user rather than a marketing sales pitch.” — Michelle
  • “I like the emerging technology that is being developed.”– Jodi
  • “We run drones with our department, however, I like that the drone in the video was launched via the call taker vs a deputy not taking the call.” — Courteney
  • “This is an AWESOME program! Kudos to Chula Vista for doing it ALL right! Every aspect of the program was taken into consideration. A GREAT model for all police departments to emulate. Just the safety factor for our officers is reason enough to justify the program. It’s the way of the future!” — Roseann
  • “The benefits of technology in the field, especially the drone as a first responder.” — Bertha
  • “The use of technology to improve service to the community.” — LINDY



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