Partner Webinar: Creating a Positive Impact: Best Practices for Community Policing

Partner Webinar: Creating a Positive Impact: Best Practices for Community Policing
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2021-11-10
Unit 1Presentation Materials: Creating a Positive Impact
Unit 2Transcript: Creating a Positive Impact
Unit 3Workbook: Creating a Positive Impact
Unit 4Recording: Creating a Positive Impact

Incidents in the recent past took a toll on the public’s confidence in law enforcement. To address this, agencies all over the US have implemented community policing initiatives to gain back the public’s trust and foster better relationships with the citizens. This session will explore how three different agencies are doing community policing based on the needs, issues, and characteristics of their jurisdictions.

Today’s discussion features a panel of speakers.

  • Chief Eric Scott, Berea, Kentucky Police Department
  • Major Dan Weis, Osceola County Sheriff’s Office
  • Sheriff Manuel Gonzales, Bernalillo County, New Mexico

Charles Edwards facilitates the discussion, allowing the panel to sound off with their tips and experiences related to community policing. Specifics include:

  • How they define and see community policing.
    • As a concept and strategy that varies based on the needs of the community, upholds transparency, and that everyone within the agency should be engaged in.
    • As a challenge to getting to know and connecting with the community members to build relationships valuable in critical incidents.
    • As an endeavor to bring law enforcement and the community together through community-centric policies, practices, services, and collaborations.
  • Fostering strong relationships with the community through:
    • Efforts to make law enforcement more representative of the community they serve.
    • Programs done in conjunction with the community.
    • Making community involvement as a metric for career advancement in law enforcement.
  • Challenges with a community that is politically divided and resistant to change and overcoming these through teamwork, finding common ground, embracing diversity, persistence, and truthfulness, and redefining the role of law enforcement in the community.
  • Examples of incidents where community policing is put to the test and where law enforcement and the community are brought together.
  • The evolution of community policing and approaches being utilized to amplify community policing.
    • Leveraging technology to reach more people across demographics, advocate transparency, and better serve the community.
    • Learning from past studies, data, incidents, and mistakes to deliver better community policing efforts.
    • Humanizing the officers by letting the community see them outside of their roles to diminish antagonism between community and law enforcement.
  • How smaller agencies with limited resources can implement community policing through a grassroots approach, leveraging free/low-cost resources, and employing new technology based on the needs and available resources.
  • The integral role of transparency in community policing.
    • Why transparency is central to policing and must start at the top.
    • How transparency aids with trust-building and accountability.
    • The different initiatives adopted to endorse transparency within the agencies and the communities they serve.

Questions raised by the audience are on:

  • Ways to get the community engaged and involved to report suspicious activities.
  • The role of the PIO in community policing.
  • Managing seasoned officers who refuse to adapt to changes.



Resources and Handouts


Audience Comments

  • “I loved this webinar. The panel was so inspiring.” — Alex
  • “All three panelists had great insight and experience to share. I was most inspired by Chief Scott, he really gets it and realizes what he needs to do with his agency to connect with his community. A visionary individual!” — Michelle
  • “Different approaches and strategies for community policing and greatly appreciated the specific examples that were given about interactions that could have had a different outcome or could have been perceived differently without the proper context for the situation. This was an engaging and excellent panel and I learned a good deal from them. Thank you!” — Mike
  • “Great insights from all on the panel. Liked hearing what the panel had to say about the diverse, yet important, role of the PIO in a police agency.” — Penny
  • “It was good to get the perspective of different sized agencies, but they all employed the same strategies of getting to know the people and be among them.” — Robert
  • “The idea that community policing is a trust-based activity, it has to be left to the community and maintained by Law Enforcement.” — Willie
  • “All of the material provided for this training was just outstanding. I say thank you to each of the panelists and the facilitator for their passion.” — William



Additional Resources
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