The way we support our employees, co-workers, clients, and the communities we serve during times of trauma will have a long-lasting effect on their healing and our relationship with them. Unfortunately, responding well during challenging times is not always easy.
We don’t know what to say and worry that we’ll overstep boundaries. We rush through the interaction or avoid acknowledging the challenge altogether.
This training provides practical advice on how to support those in trauma and distress in the workplace while protecting yourself from compassion fatigue and not running afoul of legal obligations.