Managing as a Coach: Shifting Your Mindset

Managing as a Coach: Shifting Your Mindset
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2023-09-28
Unit 1Presentation Materials: Managing as a Coach: Shifting Your Mindset
Unit 2Transcript: Managing as a Coach: Shifting Your Mindset
Unit 3Workbook: Managing as a Coach: Shifting Your Mindset
Unit 4Recording: Managing as a Coach: Shifting Your Mindset

Is your current supervision style to subordinates not as effective as you want it to be? Perhaps a shift in approach is warranted to see positive outcomes for both you and your subordinates. This session introduces us to Cognitive Coaching as it applies to criminal justice and how a mind-set shift on the trainer or supervisor can help subordinates’ ability to “connect the dots” as needed in decision-making.

Leading this discussion is Thomas Dworak, the Founder and Lead Instructor of The Adaptive Way who developed and facilitates the Adaptive FTO. Prior to this role, he served as a Sergeant in a suburban Chicago police department where he was the Field Training and Evaluation Program Coordinator and the Lead Defensive Tactics/Use of Force Instructor.

Specifics of this webinar covered:

  • The value of thinking differently in the dynamic and ever-changing work environment of law enforcement.
  • A glimpse into the tasks that take up the greatest amount of a supervisor’s workday.
  • How perspective shapes our actions and can be influenced by continuous learning.
  • How taking time to train subordinates upfront can save supervisors a lot of time in the long run.
  • Why supervisors must have a mind-set shift to help subordinates learn critical thinking.
  • The importance of understanding our weaknesses to improve ourselves and those that we supervise.
  • How much of law enforcement’s training is siloed and in a linear approach instead of one that focuses on cognitive skills to foster better creativity in decision-making and problem-solving.
  • The value of experience and mistakes to facilitate cognitive skills.
  • The areas where mind-set shift should take place.
    • From criticism to curiosity where mistakes are approached with curiosity instead of blame.
    • From procedures to tacit knowledge that looks into scenarios when the procedure doesn’t apply and instead requires judgment, intuition, and sense-making to arrive at a decision/action.
    • From getting through material to encouraging curiosity where training focuses more on questions and interactions to foster a better understanding of concepts.
    • Providing simple explanations that a beginner is more likely to comprehend instead of complex ones that can stifle curiosity or even create confusion.
    • Moving away from explaining to encouraging self-discovery through exercises and scenarios that allow officers to learn through experience and even from mistakes.
    • From evaluating to training to create a safe space for learning without fear of judgment.
  • A glance into the skills that younger officers tend to lack and the process of helping subordinates to connect the dots through:
    • Understanding the subtle cues that may indicate stress and equipping them with knowledge and experience to overcome emotional response to stress.
    • Fostering hindsight perspective through the practice of after-action reviews that focus on lessons learned rather than blame.
    • Cultivating foresight by anticipating things to be aware of in specific scenarios and encouraging forward-thinking to predict what might happen next.
    • Shifting from a micro-focus to a big-picture view to not lose sight of the real goals and critical information.
    • Avoiding fixating on a single decision and its consequence of confirmation bias by looking at other perspectives and options.
    • Developing critical thinking that considers various options and upholds curiosity.
    • Embracing adaptive thinking that espouses flexibility when policy deviations are needed.

Questions from the webinar attendees are about:

  • Keeping easily distracted employees to focus without resorting to micromanaging.
  • Getting employees to be more consistent in applying critical thinking to complex problems.

 

 

Other Webinars with This Presenter

 

Click here to view and register for other upcoming Law Enforcement webinars on the JCH Platform.

Or Click here to view and register for other webinars about Leadership and Management on the JCH Platform.

 

Resources and Handouts

 

Audience Comments

  • “Great presentation on self-development to best lead your staff.” –Travis
  • “Trying to maintain patience while helping staff to work through problems.” — Ted
  • “The mindset shift: This is an all-encompassing aspect of life that is applicable in everything we do – as parents, leaders, coaches, teachers/trainers/instructors. I will always think about this as I run my adult education classes in the probation department.” — Tsungai
  • “I think overall just shifting the mindset; accepting/meeting people for where they’re at, offering them opportunities and to invest in themselves, and helping them build within their thinking/roles.” — Shayla
  • “It was helpful to be reminded to find brief, spontaneous opportunities to debrief and coach others.” — Tamara
  • “Tom did another excellent JOB.. Take CARE” — Robert

 

 

Additional Resources
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