Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget

Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2023-10-03
Unit 1Presentation Materials: Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget
Unit 2Transcript: Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget
Unit 3Workbook: Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget
Unit 4Recording: Management by Committee: How to Improve Engagement, Inclusivity, and Retention without Breaking Your Budget

It’s been said that people leave bosses, not companies. With this in mind, leaders then are in the driver’s seat when it comes to engaging employees, shaping an inviting work culture, and thereby improving retention. This webinar introduces the concept of management by committee that drives employee engagement through approaches that won’t break the agency budget.

This session’s esteemed instructor is Diana Knapp, the Director of the Jackson County Detention Center in Kansas City, Missouri. Her background is in working with adult and juvenile offenders in secure settings for almost 30 years. She is also the Appointed chair of the American Jail Association‘s committee on Diversity, Equity, and Inclusion.

Specifics discussed include:

  • What management by committee is and how this approach can provide low-, if not zero-cost ways to enhance employee engagement.
  • An overview of the staffing shortages and staff turnover that public service is experiencing, and the real reasons people end up working in the corrections setting.
  • Navigating changes in the organizational setting and the challenges that come with change.
  • Overcoming resistance to change through planning, communicating effectively and directly but politely, utilizing staff input and talent, and the ability to own a failure, learn from it, and reset following it.
  • Harnessing what can be gleaned from diversity in terms of perspective, ideas, energy, and buy-in.
  • Acknowledging the differences in motivation between people, especially across generations, and using this to keep them engaged and facilitate retention.
  • Understanding that seniority alone doesn’t define leadership potential and recognizing the value of diverse backgrounds and experiences within a team.
  • How energetic and creative individuals can bring passion but may also lead to conflicts.
  • How conflict management is a crucial leadership skill that recognizes the multiple perspectives in conflict, encourages respectful dialog in a safe space, and funnels strong personalities toward collective objectives.
  • The value of leaders’ willingness to take constructive criticism and ability to trust the teams’ collective talent and provide creative freedom to get to a communicated vision.
  • The importance of celebrating the wins through recognition to commend exemplary work.
  • How the tendency to go to the same people can wear the “ball carriers” out and prevent other team members from developing their skills.
  • The art of effective delegation that can facilitate cooperation, develop team members’ confidence, and delegate authority but not responsibility.
  • The leader’s critical role in modeling the behavior expected from the team and working with the team when doing the heavy lifting.
  • The benefits of encouraging diverse perspectives and creativity within team members.
  • Leaders own the failure and the team gets the win: Embracing failures as learning opportunities and crediting the team for wins and celebrating them.

Questions from the webinar attendees are about:

  • What to do when ideas and innovative approaches are shut down by the organization.
  • Communicating with defensive team members.
  • Situations where younger supervisors don’t listen to older personnel’s insights.
  • Facilitating conflict management between individuals.
  • Supervisors who refuse to handle conflict among their staff.

 

 

 

Other Webinars with this Speaker

 

 

Or, click here to register and view other Jail/Corrections related webinars and recordings on the JCH website.

 

Audience Comments

  • “So much, I took notes so I can refer back. EXCEPTIONAL presenter, held attention and so much valuable information. thank you.” — Amy
  • “Diana – It’s like you and I are sitting in the room and you are imparting your wisdom. Love the laughs and the fun! Thanks for being a great role model and friend!” – Brenda
  • “I really enjoyed the additional insights on the different ways folks from leadership can engage with frontline staff. — Emily
  • “Great discussion about real life and real work scenarios.” — Debra
  • “Just because you have rank does not mean you get to be the boss of a project!” — Jo Ann
  • “Sounds like wonderful leadership – I’d love to work there and hear more from her.” — Kelli
  • “Just loved how Dana spoke about wanting employees to be happy about coming to work and listening to their ideas- they likely know what works!” — Kelly
  • “The questions and answers on handling situations with various supervisors, co-workers, or line-staff.” — Kelly
  • “This webinar was full of facilitation and participants interaction which made the webinar very clear and full of information to take back to incorporate into my daily job. I would love to see more webinars like this one.” — KATRINA

 


The American Jail Association (AJA) is a national, nonprofit organization that supports the professionals who operate our Nation’s jails. It is the only national association that focuses exclusively on issues specific to the operations of local correctional facilities. The driving force behind the phenomenal growth of AJA is its members. AJA has taken a leadership role in developing the type of programs that promote the professional growth of the dedicated men and women who operate our Nation’s jails.  Jail staff have the responsibility for the management of people who have been charged with violating our laws and often mock the ideals on which AJA was founded. Jail personnel find themselves sorely tested each day in the jail environment when they receive scorn and derision for their loyalty and perseverance under extremely trying circumstances.  AJA takes this opportunity to salute the jail staff of the Nation who, by their dedication to the difficult task of local corrections, have made a vital, positive difference to the welfare of the communities they serve.  Click here to learn more about AJA. 

 


 

Additional Resources
8 months ago
Thoughts about Employee Criticism from Diana Knapp
Diana Knapp shared so many great insights during her webinar, Management by Committee: How to Improv […]
8 months ago
Thoughts about Failure from Diana Knapp
Diana Knapp shared so many great insights during her webinar, Management by Committee: How to Improv […]
8 months ago
Thoughts about Improvement from Diana Knapp
Diana Knapp shared so many great insights during her webinar, Management by Committee: How to Improv […]
8 months ago
Thoughts about Politeness from Diana Knapp
Diana Knapp shared so many great insights during her webinar, Management by Committee: How to Improv […]
8 months ago
After the Webinar: Management by Committee. Q&A with Diana Knapp
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