It’s the Manager

It’s the Manager
Duration: 60 Minutes
Module 1 Module 1
Recorded on: 2021-01-12
Unit 1 Slide Deck: It’s the Manager
Unit 2 Recording: It’s the Manager

The Gallup Organization has studied effective leaders and organizations for decades. Their recent study, “It’s the Manager,” found 52 discoveries about the future of work, and the manager was the linchpin for individual productivity. Attend this webinar and learn how the Gallup study can improve your organization, recruit and retain future employees, and help you move from manager to coach.


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Resources and Handouts


Audience Comments

  • “It was interesting to learn what a low percentage of employees believe their manager will do what’s right. The concept of going from boss to coach was also helpful.” — Alice
  • “I appreciated getting right into the important information and talking points. I got a lot out of the webinar in a short period of time.” — Amy
  • “Speaker is a wealth of knowledge! His offer to instruct agencies for free reflects his strengths of professionalism and passion for what he does. Need to have him on weekly to keep us going in the right direction. Thank you for offering this very important training”. — Roseann
  • “Introduction to the Gallup book did not know about it before. Also, the hard truth about 40% of new workers being disengaged within the first 6 months. I have seen this in action but would not have guessed the percentage to be that high!” — Bernadette
  • “The most valuable thing I learned was to encourage and upbuild staff members. This contributes to the effectiveness and efficiency of the job.” — Erika Alisha
  • “Great speaker who was prepared, drew from knowledge, and improvised. Value as always – as leaders we hear so many things. Topics like this one only reinforce what we should be doing. This is a reminder to continue reevaluating what I do as a leader and to be open to change.” — Frank
  • “I really enjoyed the presenter. He kept the material interesting and added humor.” — Janessa
  • “Dr. Michael Goold is a phenomenal resource, presenter, and speaker. This was, by far, the best webinar I have attended. That you JCH for all you do for your community and everyone connected with justice programs!” — Kim
  • “I was just promoted to managing people. This webinar gave me some great pointers as I do not describe myself as a manager. I found all of the information valuable. I think the best advice was to do more frequent communication instead of waiting until I have to communicate.” — Michelle


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