Implicit Bias: What You Don’t Know Can Hurt You

Implicit Bias: What You Don’t Know Can Hurt You
Duration: 60 Minutes
Module 1 Resources
Recorded on: 2018-10-17
Unit 1 Slide Deck: Implicit Bias
Unit 2 Recording: Implicit Bias
Unit 3 Workbook: Implicit Bias What You Don’t Know Can Hurt You

The human mind is a truly incredible thing. How it processes information outside of our consciousness is amazing. Implicit bias is one of those brain functions that run in the background as a result of societal programming – and it is what today’s resource speaker, Dr. Kimberly Miller will be discussing.

Dr. Miller is a renowned consultant, trainer, and speaker. For over 14 years, her strength and relationship-based approach enables individuals to enhance their skills and productivity. She conducts workshops, one-on-one coaching, and organizational interventions to reach organizations’ and employees’ full potential – improving skills, efficiency, supervision, management, and leadership.

Some of the points Dr. Miller talked about in this course involves:

  • Defining the characteristics of bias and its two variants – explicit and implicit.
  • How humans learn bias based on:
    • How our brains are intrinsically wired to categorize things for efficiency.
    • Environmental conditioning and societal programming that creates preferences and habits.
    • Defaulting to trust our experiences when faced with various circumstances.
  • A primer on how our brain works and how the amygdala is responsible for system 1 processing that is fast and automatic despite being prone to inaccurate judgment.
  • The importance of utilizing system 2 processing that considers things like morals, character, and the bigger picture.
  • How our brain categorizes people based on warmth and competence and how it impacts our behavior towards them.
  • The different types of biases that people are prone to committing as:
    • Stereotyping where a snap judgment is made based on easily perceivable attributes.
    • Anchoring bias where relying heavily on one aspect or piece of information causes neglect of other factors and characteristics.
    • Groupthink where a group defaults to one option that has the majority’s buy-in or was done before instead of considering all existing alternatives.
    • Stereotype threat where a person internalizes the stereotype assigned to themselves or their group that the stereotype becomes true.
  • The relationship between bias and power such that the power dynamics can create privileges, inequalities, and advantages.
  • How power impacts our empathy and ethics and the significance of constantly practicing empathy.
  • Tips on how to reduce bias on the individual level by:
    • Practicing awareness, conscious choices, and self-reflection
    • Finding ways to counter our own beliefs through feedback and exposure to different points of view
    • Focusing on a higher cause
    • Self-care to manage our own energy
    • Constant practice
  • Organization-level interventions to obstruct the proliferation of implicit bias through:
    • Awareness when status quo bias or groupthink is observed
    • Examining possible biases in the processes and implementing criteria that standardize and make decisions objective
    • Inclusiveness, cross-training, and exposure between teams
    • Organizational surveys to expose hidden issues and devising an action plan based on findings
    • Assessing group dynamics and organizational culture for bias and self-interest
    • Employing quality assurance checks
  • The audience raised their concerns related to:
    • Having that conversation about biases in the workplace
** This webinar has been certified by the National Sheriffs' Association and may be eligible for Continuing Education Units through your POST. Please consult your local certification processes for additional details. Paid subscribers that attend will be able to download a jointly issued attendance certificate that includes the National Sheriffs' Association logo.
Additional Resources
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