Dr. Margie Balfour is a psychiatrist and national leader in quality improvement and behavioral health crisis services. She is the Chief of Quality and Clinical Innovation at Connections Health Solutions, which provides 24/7 access to mental health and substance use care throughout Arizona, and an Associate Professor of Psychiatry at the University of Arizona. Dr. Balfour was named the Doctor of the Year by the National Council for Behavioral Health for her work at the Crisis Response Center in Tucson and received the Tucson Police Department’s medal of honor for her efforts to help law enforcement better serve the mentally ill population. She is a co-author of the book People with Mental Illness in the Criminal Justice System: Answering a Cry for Help and has served on the board of directors of the American Association of Community Psychiatrists, The American Association for Emergency Psychiatry, and NAMI Southern Arizona. She received a BA in Biology at Johns Hopkins University, her MD and PhD in Neuroscience from the University of Cincinnati, and completed residency and fellowship in Public Psychiatry at the University of Texas Southwestern Medical Center in Dallas.