There are different types of personalities in the workplace, some of whom we may not necessarily see eye-to-eye with. Some claim the disconnect to be a result of generational differences. However, accepting generation or age gap to be the explanation for the differences is to yield to biases. Biases are the same reason that there are issues such as racism and sexism in our society. Is ageism or generational difference another reason to divide society, or at least the workplace, further?
This course’s instructor is Amy Morgan, and she’s back on the Justice Clearinghouse for her 14th webinar. She is the founder and executive training director of Academy Hour that provides mental health and leadership courses to institutions in both the public and the private sector.
Amy often talks about mental health concerns on her Justice Clearinghouse course but she’s taking a slight turn today as she unpacks our biases. She discusses how biases relate to the topic of generational difference in the workplace and how to overcome these issues. Some of the points Amy tackled on the course include:
- How opinions are formed, how they turn into bias and prejudice, and how these impact our behavior.
- Seeing past the differences, appreciating the difference, treating people with respect despite the difference, and the concept of diversity.
- The importance of seeing people as individuals instead of groups, labels or categories.
- Assessing one’s self for traces of bias – including implicit bias – and resources to understand our biases.
- Reflecting on traits and qualities that make you uncomfortable, those that you appreciate in other people, and questions to aid in self-reflection.
- Communication as one way to overcome biases by learning about others.
- The five generations that are currently found in the workplace, the traits and work ethics that characterize each, and realizing that each individual is unique that doesn’t just fall into the box set by the categories.
- Focusing on the seven values that are important to people regardless of age/generation to foster synergy within the workplace.
- Comparing workstyles that attempt to dichotomize people based on the generations they belong to.
- Conclusions and recommendations to better interact with other people, to be more accepting of difference, and to see variety as an advantage.
Resources Mentioned During Webinar