Decision-Making: Influences, Emotions, and “Facts” that Direct our Decisions

Decision-Making: Influences, Emotions, and “Facts” that Direct our Decisions
Duration: 60 Minutes
Module 1Module 1
Recorded on: 2022-01-26
Unit 1Presentation Materials: Decision-Making

We can each pride ourselves on the ability to make good sound decisions.  Too many times though, we evaluate our decisions using several different approaches.  Frequently, we evaluate a decision to be “good” if the outcome was favorable.  But did we just get lucky?  In other instances, we deem decisions to be effective if the outcome simply feels right.  Is this an effective way to evaluate decisions?  In more ominous situations, we believe a decision was sound since we (organization, boss, peers) implemented the decision consequently making it less accessible for honest critique even though the outcome could have been disastrous.  We will address each of these approaches for evaluating good versus bad decision-making.  Equally important, we will focus on how we filter information based on our personal preferences which can cause critical information or data to be excluded, thus, leading down a path of diminished decision-making.

We will focus on the relationship between psychological safety, creating learning cultures, Maslow’s Hierarchy of Needs as it is applied to management, and reviews of critical thinking processes.  To get the best out of your people and organization, we must understand and apply these concepts to create clear paths of effective decision-making.

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Audience Comments

  • “I learned more about the process of decision-making and the importance of being open-minded within an agency.” — Danielle
  • “This topic on change within the organization is a hot topic right now – even in the world of corrections as the line officers don’t feel safe with command staff. I thought it was great he included books as that is a good resource as well. Really liked the four questions as well he uses – the what do we know, how do we know it.” — Heather
  • “The entire process leads to making the personal decision as well as decisions through the agency. I’m excited about the next webinar.” — Rev. Jose
  • “The whole course of instruction provided very informative information.” — Philip
  • “Importance of critical thinking, and making some decisions quickly and others with more deliberation. I also enjoyed hearing about others’ experiences as a supervisor. It is a process, not an event.” — Peggy
  • “I liked the discussion regarding complex problems requiring complex solutions. Going over the critical thinking model was helpful, also. You had a question about what to do if a person does not feel safe within their organization…this is a real problem. Not enough is being done regarding officer safety. I will be attending additional trainings surrounding that.” — D




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