Automated Secure Alarm Protocol (ASAP to the PSAP) Project Updates

Automated Secure Alarm Protocol (ASAP to the PSAP) Project Updates
Duration: 60 Minutes
Module 1 Resources
Recorded November 13, 2014
Unit 1 Video

The ASAP program continues to expand beyond implementations in Washington DC, Houston TX, Tempe AZ, Richmond VA, James City County Va., York County VA and Morgan County AL. Learn about PSAPs that joined the project recently and the additional alarm companies that have contracted to participate. Attendees will be updated on project outcomes and see a new ASAP testimonial video. Participants will hear from panel members representing PSAPs that use ASAP describe how the program helps reduce 9-1-1 processing and response times to alarm events by as much as three minutes, while eliminating mistakes, miscommunications, and telephone calls between alarm monitoring companies and 9-1-1 PSAPs.

The panel will present case studies from the City of Richmond (VA), Houston (TX), Tempe (AZ), Washington DC, and James City County (VA) as testimony to demonstrate how well the Automated Secure Alarm Protocol (ASAP) is working for these jurisdictions. This presentation will focus on how other localities can implement ASAP and reap similar benefits. A visual representation of how ASAP works for PSAPs will be depicted. The audience will hear how a new Message Broker is streamlining the connectivity of hundreds of alarm monitoring companies offering the opportunity for additional PSAP participation. The panel will also discuss lessons learned based on their experiences with the ASAP program. Finally a live demo will be conducted to demonstrate how well the ASAP program is working for these agencies.


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