Contingency Planning: Continuity of Operations Planning, Resiliency, Redundancy, Disaster Recovery, Crisis Communications

Contingency Planning: Continuity of Operations Planning, Resiliency, Redundancy, Disaster Recovery, Crisis Communications
Duration: 60 Minutes
Module 1 Module 1
Recorded on: 2020-06-25
Unit 1 Slide Deck: Contingency Planning
Unit 2 Transcript: Contingency Planning
Unit 3 Workbook: Contingency Planning
Unit 4 Recording: Contingency Planning

If COVID-19 proved anything, it is that planning is of the utmost importance when it comes to critical incidents and unplanned situations. And it is not just about coming up with one plan to serve as the blueprint for everything. Contingency planning is essential so that if things don’t go our way, we have safety nets to fall back on and maintain continuity of operations in organizations in case of natural disasters, critical incidents, and as we all know now – pandemics.

This course’s instructor is Justice Clearinghouse regular, Dr. Jeff Fox. A criminal justice veteran, he served in various roles including a Military Policeman in the Army, Incident Management Program Manager for the Virginia Department of Transportation, and 21 years with the Virginia State Police.

In this session, Dr. Fox will zero in on Contingency Planning on the organizational level. Specifics tackled in this webinar are:

  • What contingency planning is, its goal and use, what All-Hazards Contingency Planning means, and how having these in place reduces the potential for liability.
  • A glimpse into some of the different categories of potential hazards to consider in a business continuity plan.
  • The elements of an effective crisis management program – from analysis and planning to strategizing, testing, maintenance, and training.
  • The phases of emergency management that look at prevention/mitigation, planning/preparedness, response, and recovery
  • Specifics that must be incorporated to reduce risk during prevention and mitigation.
  • Items that must be integrated into continuity planning which includes assessment and analysis, policies, planning and strategizing, and testing and exercising/drills.
  • Other critical factors that must be assimilated in continuity planning and disaster recovery as communications, the order of succession, infrastructure relocation, data systems, and identifying key personnel.
  • A glimpse into the different contingency plans that organizations must look into.
  • Aspects an agency must review for potential risks and questions to ask to better understand each aspect’s criticalness, vulnerabilities, the impact of its loss, and the best contingency in case of a disaster.
  • Conducting risk assessments – what it entails, who are involved, and what must be considered.
  • Plan development – what must be done in preparation, considerations during the formulation of the plan, and the phases of the process.
  • Conducting a Business Impact Analysis by reviewing people, premises, processes, providers, and profile.
  • A chronological look at crisis response through various models and what requires to be accomplished by agencies based on the timeline.
  • The critical items that must be included in a crisis communication plan.
  • The importance of maintaining and keeping plans up to date.
  • The important concepts of resiliency, redundancy, and hardening that is achieved through contingency planning.

Topics raised during the Q&A were on:

  • How contingency planning relates to strategic planning.
  • The importance of updating, tweaking, and reinforcing existing contingency plans to ensure nothing is missed.
  • The National Incident Management System’s role in contingency planning.
  • The recommended frequency of reviews and updates to existing contingency plans.
  • Educating the private sector on the importance of contingency plans.
  • Who leads and activates the contingency plans.
  • Ensuring that plans are grounded on realistic expectations.


Other Webinars in this Series:


Audience Comments

  • “This was a great introduction to continuity plans, the information provided was very useful and now I know where to do additional research.” — Tracy
  • “This was very interesting & actually informative. I gained so much from this webinar –  even took notes. I want more of these.” — Rita
  • “This helped put practices into perspective a lot of information but stated clearly.” — Paige
  • “It was an excellent webinar. My focus is more on awareness and that was pushed.” — Merinda
  • “The importance of maintaining and continuous awareness of contingency planning. The Plan P diagram was great!” — Kelley
  • “I really just learned an overview and it gave me some ideas for things that I should do within my own agency for contingency planning. It was hard to really digest all of the information. I did enjoy the webinar and think the instructor was very knowledgeable.” — John
  • “This was a great webinar with a lot of useful information. I gained a lot of knowledge and happy I attended this!” — Alecia
  • “GREAT speaker! A wealth of knowledge! He’s the one you want at the helm for any major event! Thank you for all the info on this very timely topic!” — Roseann


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