Case Supervision Practices

Case Supervision Practices
Duration: 60 Minutes
Module 1 Resources
Recorded May 3, 2018
Unit 1 Slide Deck: Case Supervision Practices
Unit 2 Recording: Case Supervision Practices
Unit 3 Webinar Notes: Case Supervision Strategies

The goal of probation is to instill positive change in the probationers’ behavior. Every probation officer might have their own style of supervision. Various research and tools have also been made available in the last few decades that shaped how probation must be done. So, what’s the best method out there? It is always best to employ evidence-based practice as well as standardized tools when it comes to probation case supervision to ensure the most benefit out of the process.

Paul Ventura of Yavapai County and Michelle Hart of Coconino County are two Probation Officers who have gone through extensive experience in the field of adult probation supervising with intensive, standard, and interstate probation. They have decades worth of service where they were able to apply and put to the test various techniques in case supervision.

Some of the subjects that Michelle and Paul tackled on today’s course include:

  • The history and trend of probation from the 80s to late 2000s.
  • What the current environment looks like for probation and parole and why it’s become somewhat problematic.
  • The challenge for probation officers to make clients understand the objective of the process.
  • The importance of field contacts for probation officers and how they help to respond to behavior violations.
  • Guidelines for more efficient field contact through:
  • Best practices for office contact by:
    • Developing rapport from the first contact by setting the tone, establishing roles, and clarifying goals.
    • Using tools like motivational interviewing, EPICS-II and role modeling to communicate with the client, collaborate with other stakeholders, and coordinate with the clients’ family, friends, colleagues, etc.
    • Utilizing standardized and validated assessment tools to gauge client risks and needs and set proximal and distal goals.
    • Ensuring safety in the field and executing planned arrests
  • Implementing effective drug and alcohol testing and treatment through random, observed and multiple-substance testing and in collaboration with treatment providers.
  • Practicing time management when dealing with clients by ensuring quality vs. quantity, keeping calendars, and exercising self-care.
  • Poll questions asked about the audience’s agencies’ practices and protocols.
  • The webinar attendees clarified various topics during the Q&A portion, to which Paul and Michelle expounded on:
    • Their opinion on acceptable time to do residence checks and field visits.
    • Policies and procedures in effect in Michelle and Paul’s counties when conducting searches or arrests.
    • Role clarification with collateral sources and support systems.
    • Setting meeting appointments with the probation clients depending on their risk levels
    • Responding to violations and applying progressive sanctions.
Additional Resources
5 years ago
Officer Survival for Probation and Parole Officers: Tactical Mindset
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6 years ago
After the Webinar: Case Supervision Practices. Q&A with the Presenters
Webinar presenters Paul Ventura and Michelle Hart answered a number of your questions after their […]
6 years ago
Effective Use of Teams in Probation & Parole
Teamwork is the glue that keeps a group of people together. It has been emphasized time and again si […]
6 years ago
Case Supervision Practices: An Interview with Michelle Hart and Paul Ventura
Probation and parole practices have changed and evolved over the last 20 years. Perhaps one of the m […]