Carol attended Marymount University and received her Master’s degree in Forensic Psychology in 2006. During graduate school she volunteered at the Metropolitan Police Department in Washington D.C. where she initiated the Unidentified Deceased review program through the Violent Crimes Case Review Project. Carol began working at the National Center for Missing & Exploited Children in the Missing Children Division during January 2006. The majority of her time has been spent in the Forensic Services Unit assisting law enforcement on long-term missing children, child homicide and unidentified deceased child cases. She has worked on high-profile cases such as Baby Doe (Bella Bond) out of Boston, MA and the abduction of Amanda Berry and Georgina DeJesus from Cleveland, OH. Carol has been supervising the unit since the Fall of 2016.