After the Webinar: Deconfliction – Officer Safety and Investigative Coordination. Q&A with Kent Shaw

Webinar presenter Kent Shaw answered a number of your questions after his presentation, Deconfliction: Officer Safety and Investigative Coordination. Here are just a few of his responses.


Audience Question: Are there any federal or state agencies who mandate entry or reporting into the deconfliction platform? 

Kent Shaw: Well, so from the federal side, I mentioned the memo, and this goes back to when Eric Holder was the Attorney General. And then, ironically on the DHS side, it was ———– who was the Undersecretary in the previous administration. Those are standing memos that are directing all federal agencies that fall under both DOJ and DHS that are required to do event deconfliction. As for state agencies, I suppose that really varies among states. I can speak for, for my prior organization, the California Department of Justice, by all means, that were required, and also California Highway Patrol. And I suspect there are many state agencies that, probably have policies mandating that deconfliction is used as well.


Audience Question: Can you provide the links to Case Explorer, SAFETNet, and RISSSafe?

Kent Shaw: Probably not right now on the fly, but I can, by all means. If the audience member wants to e-mail me or reach out to me, I would be happy to provide those.


Audience Question: How do we know what operations should be posted into the Deconfliction tool or should every case go into the system? 

Kent Shaw: Yes. I would say, every operation, I mean, within reason. It really depends on, as I mentioned earlier, if it’s passive, even just doing surveillance, I think it’s important to go out there and to be able to know if you’re going to be sitting in a car somewhere. That may be in close proximity to something else that’s happening. But, certainly, any type of operation, I think warrants putting it into the system because what’s the harm? I mean, if, if there is no conflict or something, then you have nothing to be concerned about. But I think you would want to know, know if there is some type of conflict. So, I would certainly encourage putting any type of operation into it. There are no limitations. Nobody will turn you away from trying to enter an operation.


Audience Question: Is there something similar to this in Canada? 

Kent Shaw: Yeah. That’s a good question because the RISS network also includes a part of the UK, Canada, as well as New Zealand. And then having discussions with our counterparts up there, I’m not really aware that they are using a system like that. I’ve had conversations with some folks in British Columbia, and, we make our system available for them, as well. I’m not aware that Canada is using something similar to this.

JCH: Certainly, for our other attendees from Canada, if you are aware of something, please do let me know and I’ll share that with Stacey.


Audience Question: How do you suggest we address concerns from our leadership team that using the deconfliction tool might negatively impact a highly sensitive investigation? 

Kent Shaw: That’s a great question. And so, we have various levels. So typically, any standard thing that’s enquired into the system is in what we call an open system, which means that if anybody hits against it, it will notify them and will contact them. But we do have the ability to have restricted records because there are times that investigations are very sensitive in nature. For example, it may involve public corruption or maybe perhaps even an investigation of a crooked officer, administration, or whatever that may be. And so, when they rise to that level, we have the ability to restrict those. And so, what it creates is what’s called blind notification. So, for example, if I’m investigating a police officer, and I have that in that system if somebody were to inquire on something related to that investigation, I would get notified it was in there, but they would not, and then it’s up to me to decide whether I’m going to reach out to them and say, “Hey, why were you asking about this whole thing? So, there are ways we have many sensitive investigations, we don’t usually allow those to happen too often for various reasons. But, if they are of a sensitive nature and being investigated, the FBI is conducting a very sensitive investigation, not necessarily terrorist related, but certainly public corruption, we have the ability to restrict that visibility. There really should be no barrier. We can answer those questions and then show to them that the system should still be used. There is a lot of utility and important reasons to do it. But there’s no way the cases can be compromised. We wouldn’t be in business for as long as we have been doing the hundreds of thousands of cases that we do if people were getting their cases compromised out there.


Audience Question: Is all operational information entered directly into the tool, or is it an option to have a system-to-system interface, such as for a records management system? 

Kent Shaw: Yeah, so, we are in the process of getting index, for example, which is FBI is really large, cast a wide net of various record management systems to be available. But that, of course, is not criminal intelligence information, like on our database. But if somebody were to inquire into our system, eventually they will be able to see both. It’ll be segregated as it’s displayed, but there is not currently… Deconfliction is not tied to the RMS system. So, you know, a lot of times it really pertains to investigators. And again, it’s not just for drug enforcement, it is for robbery, homicide, identity theft, organized retail, and whatever the crimes are investigating, these systems are available to support that.

Host: The audience member was wondering whether or not they can have an interface between their records management system and the deconfliction so, that deconfliction information is entered automatically.

Kent Shaw: Yeah, unfortunately, that does not exist right now, and nor does it for, like for example, patrol. Just because things are so dynamic and call happens, they’re being sent somewhere. In a perfect world, it’d be great if, if, you know, there could be a conflict identified on those. But really, it’s more tailored towards investigative-type things rather than, you know, initial first responder. And there is no automated connection between RMS systems.


Audience Question: Are non-law enforcement agencies such as an animal welfare agency that does not have an ORI able to query or add operations into your system?

Kent Shaw: Yes, From an event deconfliction perspective, absolutely. You can post operations. We have other elements that are non-sworn. Even organizations like —–, for example, would have a uniform presence that go and do checks on immigration status type things that are concerned about showing up at the wrong doors, and want to have that knowledge. And so, we certainly have, again, fire and animal welfare folks that are using the system when they’re out in the field.



Click Here to Watch a Recording of Deconfliction: Officer Safety and Investigative Coordination. 


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