UNDERSTANDing
GOOD CONFLICT

Healthy organizations can use healthy conflict to innovate.

TYPES OF CONFLICT

Build your knowledge by understanding the types of conflict and their relationship to creativity.

LEARN
CREATIVE PROBLEM SOLVING

Develop your skills for creative problem solving, brainstorming and documenting agreements.

LEVERAGING CONFLICT CREATIVELY TO BUILD LASTING WORKPLACE AGREEMENTS

We’ve all heard about the Great Resignation. Perhaps it’s something still happening in your organization. Workplace conflict is a major reason people leave a job. No one wants to be part of a dysfunctional organization. Instead, people want to feel happy, empowered and productive at work.


In this course, we will examine how to harness the power of conflict to cultivate creativity instead of chaos. Participants will emerge with an understanding of how to leverage the most common types of workplace disagreements to solve problems in innovative ways that have lasting impacts.


How do we avoid the Great Resignation? Recognize and embrace the concept that great minds think differently.

Online TRAINING

Designed for the Busy Working Professional

Whether you are new in the field or you’re ready to take the next step in your career, consider investing in your future through this course which is filled with more than five hours of instruction, activities and exercises designed to help you grow and succeed in your role.

EASY TO USE

Convenient and Affordable Training on your own schedule and without the need to travel.

PROFESSIONAL

Taught by Margaret Crowley, Esq. a licensed attorney who has taught hundreds of people how to successfully manage conflict situations.

PRACTICAL

Courses consist of real-world info important for anyone who is a leader in any justice profession.

grow in your career

Your online course is filled with more than 5 hours of instruction, activities and exercises designed to help you grow and succeed in your role.

GETTING STARTED WITH CONFLICT

WHY CONFLICT IS GOOD FOR ORGANIZATIONS

ROADBLOCKS TO CREATIVE CONFLICT

TYPES OF WORKPLACE CONFLICT

HOW TASK CONFLICT FUELS CREATIVITY

THE CREATIVE PROCESS

THE ART OF BRAINSTORMING

LOCKING IN THE IDEAS

CASE STUDIES

Meet Your Instructor

Margaret Crowley, Esq.

Margaret Crowley, Esq. is the owner of Crowley Mediation, a firm providing mediation services for a range of issues from custody to business to eldercare and adult family disputes and training in workplace conflict skills . She is also a partner in Mediator Training Center, which provides training in beginning and advanced mediation, and offers mediator coaching and customized classes. She has been licensed to practice law in Nevada since 1991. For over 15 years, Margaret served as a Civil Deputy District Attorney for Washoe County (Reno), Nevada. During that time, she practiced in multiple areas, including labor/employment law, contract law, litigation and administrative law, drug forfeiture, temporary restraining order enforcement and in multiple settings such as mediations, arbitrations, administrative hearings and state and federal courts. Margaret has extensive training and experience as a mediator, enabling her to use her expertise in conflict resolution to help people define and resolve issues. Margaret has mediated approximately 1,100 cases in a wide variety of areas.


Margaret is an adjunct professor for Boyd School of Law and the National Judicial College. She serves as a member of the Advisory Board for the Saltman Center for Conflict Resolution. Margaret is a Nevada Supreme Court Settlement Judge. Settlement judges are appointed by the Supreme Court based on the Court’s evaluation of their education, training and experience. All settlement judges are required to have a high degree of training and experience in mediation skills.


Margaret served two terms as President of the Nevada Dispute Resolution Coalition and two terms as Chair of the State Bar of Nevada Alternative Dispute Resolution Section. Both organizations seek to educate the community about alternative dispute resolution options and promote high standards of professionalism for ADR practitioners.


Margaret holds degrees from the University of Nevada, Reno (B.A. Literature, with distinction) and the University of California, Davis, School of Law (Juris Doctorate).

What People Are Saying about This?

This was by far the best course I’ve participated in for realistic, sensible information.

- Glenda

The overview was great. I also appreciated the practical elements.

- James

Everything was relevant. I heard some things I did not know.

- Ginger

I enjoyed Ms Crowley’s personal touch that she gave to the presentation.

- Catharine

The presenter was clear and provided examples of real stories. Very thorough and interesting.

- Jan

She broke down everything in a way so that a person with little knowledge could understand.

- Elisha

Frequently Asked Questions

How Much is the Course?

The price is $146 for each student. We do have discounts available for JCH Members and group purchases involving three or more personnel. Please contact aaron@justiceclearinghouse.com for details


But I Already Work Full-time… Would I Have Time?

We hear you. Only you know about the demands of your job or if you can “juggle” the demands of work, family, and school. That said, online courses are a great way to get the knowledge you need for career growth, without being tied down to a specific schedule, being out of the office for days at a time, or burdened by the expense of high priced tuition or travel costs. Split up into bite sized components, each course section can be completed over a lunch break in a week’s time – sometimes less. And don’t worry: if life gets in the way, you’ll have a whole year to complete the lessons on your own schedule.


What Internet Browsers Can I Use

We have tested the course using Chrome and Microsoft Edge. The Learning Management System does not work well with Firefox or Safari.


How Do I Log In?

Once we receive payment (online or check), we will contact you with instructions on how to log in. If you paid online, you should receive an email within five minutes.


How do I pay?

You can pay by credit card or debit card through our online store. For agencies paying by Purchase Order, or if your agency is wanting to enroll 3 or more people (20% discount), please contact us at aaron@justiceclearinghouse.com.


Is there a brochure for this course?

Yes! You can download a course brochure here



Click to Enroll Today!