Organizational Management

Upcoming Webinars

Gipsy Escobar
09 / 29 / 2020

The criminal justice system in the United States produces vast amounts of data on a daily basis. However, these data are rarely used by agencies beyond the tracking of individual [...]

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Josh Fisher
10 / 01 / 2020

So you have begun to manage your intake procedures, this may mean scheduled owner surrender hours or limited days of intake, not it’s time to take a step back [...]

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Jesse Loomis
10 / 07 / 2020

Is your agency concerned about holding live public auctions during a pandemic? You might not know that the Department of Justice has been conducting online auctions for the past 20 years [...]

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Kimberly Miller
10 / 14 / 2020

Selling is rarely discussed as a key leadership skill and training on this is even harder to find. This is ironic since all leadership challenges (i.e., conflict, having crucial [...]

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Greg Goreck
Don Redmond
William “Fritz” Reber
10 / 21 / 2020

New technology that securely livestreams 911 emergency calls directly to officers in the field is making an impact on the public safety of communities across the country.  With Live911 software, patrol [...]

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Rick Hodsdon
10 / 27 / 2020

In an era when nearly everyone is equipped with a smart phone with audio-visual recording ability the number of recorded negative encounters between law enforcement and the public over the [...]

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Dr. Jeff Fox, PhD
11 / 03 / 2020

In this course, we will examine how to create and maintain a great workforce. We will explore the role proper recruiting has as well as the role excellent human resource [...]

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Lois James, PhD
Renée J. Mitchell, J.D., Ph.D.
11 / 04 / 2020

During this webinar, the science of implicit bias will be discussed, and the research on implicit bias within the policing profession will be reviewed. A summary of the conflicting views [...]

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Rob Weinhold
11 / 05 / 2020

Crises cost time, money, customers and careers (usually in that order); and, in the worst of scenarios, lives. Whether a data breach, social media attack, bad press, litigation, investigation, civil [...]

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Jeannette Dominguez
Anthony Norman
11 / 10 / 2020

Nationally, Law Enforcement recruiting, hiring and retention has never been as challenging or critical as it is today. To address these challenges, The Denver Police Department’s Recruiting Unit explores [...]

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Katie Nelson
11 / 12 / 2020

We all know that social media management takes its toll – but ensuring that you catch your needs early on is important. Coping with the stress that comes with digital engagement, [...]

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Halcyon Frank
Amy Morgan
11 / 17 / 2020

Dispatcher and crisis hotline staff both play important roles in helping individuals in moments of crisis. Although they both share the goal of helping the caller, the steps each role [...]

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Adam Leath
12 / 08 / 2020

Ever wish your boss could just tell you what they’re thinking?  What can sometimes seem like a mystery, your boss’s thoughts are often more simple than you think. [...]

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Michael Goold
01 / 12 / 2021

The Gallup Organization has studied effective leaders and organizations for decades. Their recent study, “It’s the Manager,” found 52 discoveries about the future of work, and the manager was the [...]

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Cheryl Stewart
01 / 14 / 2021

Emotional Intelligence is the combination of several social and emotional components that work together to determine how well we utilize our skills of self-perception, self-expression, the way we build and [...]

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Katie Nelson
01 / 19 / 2021

Knowing what to discuss and how to stay on talking points, particularly with difficult or controversial topics, is a key component of ensuring your agency’s leader is prepared whenever [...]

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Al Cobos
01 / 27 / 2021

Motivational Conversation is a skill that managers must use to move their people along a well-intended path toward improvement.  Motivation Conversation is a powerful tool that is to be used [...]

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Dr. Jeff Fox, PhD
02 / 02 / 2021

In this webinar, we will take a close look at various ethical frameworks. Next, we will explore various reasons why people act unethically and why agencies might exacerbate such behavior. &[...]

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Duane T. Bowers, LPC
02 / 11 / 2021

Now that we are nearly a year into coping with the pandemic, we recognize that there are a lot of things we have been putting on hold for ‘when it’[...]

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Cheryl Stewart
02 / 11 / 2021

How well do you perceive your own actions and behaviors impacts the way you treat others? During this session, we’ll discuss the importance of Self-Perception and Self-Awareness in the [...]

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Cheryl Stewart
03 / 11 / 2021

Can you walk in someone else’s shoes? How you relate to others can impact a situation’s outcome. This combination of social and emotional components work together and influence [...]

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Obed Magny
03 / 18 / 2021

With all of the negative press in policing, it takes a certain level of fortitude to navigate in a profession where there is so much negativity. Mental tenacity is important [...]

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Katie Nelson
03 / 30 / 2021

Policing is changing, and that means the way we talk about policing must change as well. The trust and transparency that public information officers and departments have built over the [...]

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Brenda Dietzman
04 / 06 / 2021

Even with all the leadership training that is available, most employees still leave organizations because of poor leadership. In this webinar, learn in a straightforward, honest, and uncomplicated way the [...]

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Mark Warren
04 / 13 / 2021

There are many times that organizations have someone high profile, at-risk, or a visiting dignitary that causes a security concern for the entity. Have you wondered whether you should raise [...]

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Cheryl Stewart
04 / 15 / 2021

Can you accurately read a situation and understand what’s really happening? Can you pick up on the emotional undercurrents that could be charging the environment? Decisions and the decision-making [...]

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Duane T. Bowers, LPC
04 / 27 / 2021

Our experience with the pandemic taught us that the short-term ‘self-care’ coping skills were effective for the first few months, but were not particularly effective in sustaining all of our [...]

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Kate Kimble
04 / 29 / 2021

In an age when speed beats accuracy, it’s critical for justice agencies to develop communication strategies that hinge on transparency. Whether you’re breaking bad news or navigating complex [...]

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Al Cobos
05 / 06 / 2021

The need for Community Building has become increasingly complex.  Motivational Conversation is a method where building relationships through the use of well-placed questions will lead to better relationships with the [...]

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Obed Magny
05 / 18 / 2021

Officers are more stressed than ever before and are struggling to cope with the new normal. This webinar is about how Justice professionals can use strategies to keep their employees [...]

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Cheryl Stewart
05 / 20 / 2021

Public safety is fraught with stressful and tense situations. Your Emotional Intelligence can help you navigate these challenging situations effectively by capitalizing on your own flexibility, ability to tolerate and [...]

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Emily LaGratta
06 / 01 / 2021

Websites have become vital tools to communicate ever-changing practices and policies during COVID-19. But simple word choices, topical priorities, and even omissions may be communicating the wrong message to the [...]

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Cheryl Stewart
06 / 17 / 2021

Emotionally intelligent people have the ability to not only show or express feelings – but also to understand other people’s feelings. Whether your partner has had a frustrating day, or [...]

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Kate Kimble
06 / 24 / 2021

Speaking up during a crisis can be a daunting prospect, and many leaders default to silence when times get tough. However, the discussion will happen whether or not your agency [...]

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Brenda Dietzman
07 / 20 / 2021

Does your organization have meetings where nothing is really accomplished, and they seem to drag on forever?  Do you feel overwhelmed by your inbox and the unrelenting demands that come [...]

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Obed Magny
08 / 10 / 2021

Whether its reform or defunding, changes in policing are taking place. ...In many cases without the police at the table. This webinar will discuss how policing can change for the [...]

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Thomas Dworak
08 / 12 / 2021

Decisions, decisions, decision.  We make hundreds if not thousands of them every day.  And most of our decisions are made subconsciously, quickly and emotionally.  As a matter of fact, emotion [...]

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Katie Nelson
09 / 21 / 2021

We live in a headline culture where thoughts and opinions are based more often than not on simply what is read in a headline. How do you compete with that? [...]

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Dr. Jeff Fox, PhD
09 / 23 / 2021

In this webinar, we will discuss current cutting-edge issues involving many facets of law enforcement and criminal justice in general. We will examine styles of policing along with their pros [...]

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Recorded Webinars

Josh Fisher

So you have begun to manage your intake procedures, this may mean scheduled owner surrender hours or limited days of intake, not it’s time to take a step back [...]

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Gipsy Escobar

The criminal justice system in the United States produces vast amounts of data on a daily basis. However, these data are rarely used by agencies beyond the tracking of individual [...]

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Jeff Thompson, Ph.D.
Kevin Morison

More officers are dying by suicide than line of duty deaths. This conveys that while they’re well prepared and trained to handle critical incidents and dodge attacks and bullets, [...]

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Brian Williamson
Joseph Hoebeke
Michael M. Brown
Kimberly Miller
Deanna Cantrell

The world today is rife with issues that challenge people’s priorities and politics particularly for those who were bequeathed with the mandate to keep the peace and safety of [...]

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Al Cobos

Ethics is one of those  concepts that we all know at the back of our minds, but rarely are there active discussions on how it impacts our decisions – both on [...]

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Thomas Dworak

Emotional Intelligence (EI) is about understanding and managing your emotions, along with the ability to establish and maintain relationships with others. Law Enforcement, Corrections, Parole or Courts are a relationship-driven [...]

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Adam Leath

Employee attrition and talent acquisition cost agencies a lot. According to a research, it costs an estimated $5,000 each time an employee leaves and requires to be replaced by another. With [...]

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Mitch Shim
Maria Volakhava

In 2020, effectively deploying law enforcement budget is more important than ever before. Whether you’re purchasing equipment for security, protection, combat, or emergency response, ensuring that you’re stewarding taxpayer [...]

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Josh Fisher

Working in animal shelters may seem like the dream job for animal lovers. The reality is it can be a logistical nightmare. Forecasting and planning become remote to what reality [...]

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Michael Goold

This webinar will introduce you to the principle of Emotional Intelligence and how you can prevent emotional hijacks, give yourself a yellow card, and “read” the emotions of others to [...]

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Kimberly Miller

It’s been told that the COVID-19 pandemic is the kind of storm that puts us all in the same boat, unfortunately, this isn’t exactly the case. When such [...]

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Mark Dolfi
Stephen Bevan
Tim Meyerhoff
Michael Cuti
Jason Thompson

Technology made our lives easier. The world we live in has been made so much more efficient through technology – transactions and processes have become more straightforward and seamless, systems and [...]

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Kimberly Miller

In any organization, there will be hierarchy, different teams, cogs in a machine, playing vital roles to move things forward. It might be impossible to find an organization that does [...]

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Tina Buneta
Doreen Jokerst
Kimberly Miller
Deanna Cantrell

True leaders welcome insights from others to become better. There are lots of resources – books, conferences,  coaches, and mentors – that offer leadership development advice. However, for female leaders, these may [...]

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Adam Leath

When we try to be everything for others is often when we end up delivering a little less than our optimal output. This is particularly true for public agencies where [...]

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Dr. Jeff Fox, PhD

If COVID-19 proved anything, it is that planning is of the utmost importance when it comes to critical incidents and unplanned situations. And it is not just about coming up [...]

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Brenda Dietzman

Generalizing people based on the generation they belong to is seemingly apparent in the current zeitgeist. What should have been an opportunity to better understand people and provide support based [...]

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Jonas Baughman
Joel Caplan, PhD

Law enforcement agencies have employed various approaches when it comes to their efforts to curb criminal activities and maintain the safety of the communities they serve. This webinar will unpack [...]

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Al Cobos

It takes one bad apple to spoil the bunch, one bad incident to forget all the good that’s been done. Outlier events are putting the whole law enforcement arena [...]

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Michael Goold

Webinar Video Clip: Like Being the Boss? You'll Need Your Team to Stay that Way!   Law enforcement is currently under scrutiny. One can only imagine how challenging it may [...]

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Denise Beagley

There are numerous complex issues that the world is dealing with daily that one may wonder is there a way to fix any of these? While there is no absolute [...]

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Rick Hodsdon

Knowledge of legal concepts, albeit the most basic ones, provides all of us with a better understanding of how things work and how to traverse certain situations. This is particularly [...]

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Katie Nelson

Gone were the days when it considered acceptable for organizations to just say “no comment” when asked for a statement.  Innovations in communication and broadcasting created a world where the [...]

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Kimberly Miller

The Doctor is IN. Join us for the finale of this thought-provoking series about Resiliency, Leadership and the Challenging time we're living through. Dr. Kimberly Miller will be answering questions [...]

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Tina Buneta
Joseph Hoebeke
Doreen Jokerst
Justin Smith
William Beck
Jack Cauley
Kimberly Miller

Webinar Video Clip: Leadership on the Front Lines - Navigating the COVID-19 Pandemic    COVID-19 is testing everyone’s resilience. People are experiencing anxiety over their mobility, safety, livelihood, and [...]

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Don McCrea

Use of force incidents set back law enforcement agencies hundred-million dollars’ worth of settlement payout. And yet, when asked about challenges in the job, they cite a lack of resources [...]

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Kimberly Miller

This is the second installment of Dr. Kimberly Miller’s webinar series on resilience and bounceability. This time around, she will be providing six additional tools that can be integrated [...]

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Kimberly Miller

What the whole world is going through right now is testing all of us – from the government’s decision-making to things that we have better control of like our discipline, [...]

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Sarah Mostyn
Kevin Morison

Law enforcement agencies are facing a crisis. Pressures from different sides pose multiple threats to the workforce as agencies remain understaffed, the number of applications dwindling, voluntary retirement rising, and [...]

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Chris Jones

Any public sector initiative is only as good as the community support it gets. But rallying the community is easier said than done. This course aims to provide pointers on [...]

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Dr. Jeff Fox, PhD

Negativity can be justified when conditions are unfair, but constant negativity is just detrimental especially in the workplace where the whole team is working towards a goal. So how do [...]

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Denise Beagley

We’ve all come to understand that to be successful in our professional or personal lives, it requires more than just IQ. Justice Clearinghouse has featured numerous courses detailing the [...]

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Darrel W. Stephens
Peter Bellmio

Community safety is so much more than just law enforcement making arrests. It entails the community’s cooperation and other agencies’ collaboration to make the efforts more effective and comprehensive. [...]

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Nina Stively

By nature, the public sector is subjected to scrutiny on their decisions and actions, ensuring tax dollars are being spent sensibly. On social media, the criticism is amplified many times [...]

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Sean Goodison

The private sector is making innovations and improvements in how they conduct their business, and the public sector is definitely following suit. The Federal Bureau of Investigation (FBI) announced that [...]

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Chase Wetherington

Law enforcement is a field that is considered heroic. So is military service. So it kind of makes sense that the skills and expertise of military veterans be leveraged for [...]

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Cassie Johnson

What is a law enforcement planner? It isn’t as easily defined as it not specifically just one title or person. What identifies the role is its roots in data-informed [...]

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Katie Nelson

People’s lives are now online and expect the same for the public sector – to deliver services, provide information, and engage with the population online, and in critical situations, real-time. [...]

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Harry Glidden

Law enforcement is supposed to be the guardian and protector of the communities that they serve. But somewhere along the way, distrust and animosity grew between the communities and law [...]

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Peter Bellmio

Public safety agencies are doing the best that they can to make sure that the communities they serve remain safe and peaceful. But still, there will be certain things that [...]

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Kimberly Miller

When people hear about conflict, it conjures thoughts and feelings of betrayal, disappointment, pain or anger, among others. Because of these negative memories and experiences, the most common response is [...]

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Stacey A. Wright

Cyberthreats exist and they evolve. With this in mind, it is always recommended to stay on top of things when it comes to cybersecurity. Anyone call fall victim to these [...]

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Claudine Wilkins

The realm of public safety, criminal justice, and animal control protects its personnel by granting some immunities that allow them to perform their duties. However, there are limitations to these [...]

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Corey Dobridnia

Any public agency knows that a community’s trust is the best measure of return of investment. And how does an organization gain trust? Through its engagement with the community [...]

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Rick Hodsdon

Most of the world is now online. This definitely altered our reality, changing how humans deal with their personal lives, the workplace, the society and its government. Technology provides conveniences [...]

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Jason Ratcliff
Darrah Metz
Kimberly Miller

One in every five American families has a pet. Pets provide security, companionship, happiness, and love to the individuals and families they live with. The law enforcement and criminal justice [...]

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Wayne C. Beyer, Esq.

A career in law enforcement grants specific powers, but it also comes with a set of obligations and limitations on one’s conduct and rights. It may seem like a [...]

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Dr. Mallory O’Brien
John Hollway

There is much to be learned from our mistakes and failures – and it is this concept that is the foundation of Sentinel Events. Different industries have employed this learning approach [...]

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Peter Bellmio

Next Generation 911 is being integrated by public safety agencies in their goal to enhance emergency services through improved communications powered by wireless technology. As more and more communities are adopting [...]

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Rick Hodsdon

One of the ways that public service agencies measure their performance is through the trust that the community places upon them. With this in mind, every government employee is held [...]

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Anne Li Kringen
Paige Valenta

Performance evaluation in policing is often focused on simplistic objectives based on outcomes. Doing so fails to capture all the other facets of policing that goes beyond arrests, tickets and [...]

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Evie Monnington-Taylor

Diversity is being widely advocated in today’s society. This is no different in the workplace with the belief that it is the differences in views and experiences that allows [...]

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Rob Weinhold

We often think that we’re all prepared and got all bases covered until a crisis hits us. A crisis can just turn lives and organizations 180 degrees, disrupting established systems [...]

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Amy Morgan

Doing a Google search can easily expose you to the many ways society decides to categorize and label people. Are you an introvert, extrovert, or ambivert? Do you belong to [...]

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Alexander Weiss

Patrol workload staffing can be tedious. It may require trial and error before getting to that optimized point where the staff allocation is exactly the level needed to fully cover [...]

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Katie Nelson

The use of social media gave people the freedom and power to share their stories and experiences. Some abused this which resulted in the proliferation of false information and fake [...]

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Jeff Sweetin

Law enforcement is an elite profession that comes with specific skills and training. These are in demand for private establishments that desire to have a certain level of expertise in [...]

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Wayne C. Beyer, Esq.

Your job brings you in contact with the criminally accused, but now you are called the “defendant” in a civil case. What are the steps in civil litigation? Is your [...]

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Corey Yunke

Any agency that delivers services to the community understands the value in engaging the citizens and that return on investment is measured through the trust earned. It’s another story [...]

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Adam Ricci

In arenas that deal with emergency response and public safety, it is best to be prepared for things not to go as planned. Change can be scary – but it is [...]

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Mike Eberhardt
Pete Gagliardi

Whether implementing a regional or agency-wide preventive crime gun strategy, the establishment of formal policies is a critical factor that must be addressed.  These policies can be wide ranging in [...]

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James Williams
Ken Clary

When people refer to car crashes as accidents, it gives a tone that there isn’t much anyone can do to prevent it. But through evidence-based policing, the Metropolitan Nashville [...]

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Chase Wetherington

It wasn’t until about 50 years ago that the law enforcement field actually implemented efforts to encourage its members to pursue higher level of education. Prior this, just about anyone [...]

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Rick Hodsdon

The United States Supreme Court decision of Garrity v. New Jersey became the baseline in which government employees have the right to be free from compulsory self-incrimination. However, the concept [...]

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Kimberly Miller

The success or failure of any organization is often attributed to its leadership. Great leaders create a great team that results in great performance. An organization’s effectiveness and dynamics, [...]

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Corey Yunke

From being a place in the internet where students merely kill their time to connect and meet people through their network of friends, social media has evolved into a one-stop [...]

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Rich Martin

In 2018, CareerCast ranked policing as the fourth most stressful job in the US brought about by the dangerous and demanding nature of the profession. When an individual’s stress is [...]

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Peter Bellmio

One of the most common problems encountered by law enforcement agencies is the allocation of their resources. Various approaches have been employed by agencies not just around the US but [...]

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Stacey A. Wright

Cyberthreats are plenty, thus securing technology and infrastructure is now integral in any business or agency. But too often, the higher-ups of these organizations are not as adept with the [...]

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Mark Warren

In this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe could be capable of [...]

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Duane T. Bowers, LPC

In 2012, the Diagnostic and Statistical Manual of Mental Disorders (DSM–V) rewrote the definition of Post-Traumatic Stress Disorder (PTSD) such that it is no longer confined to those who experienced [...]

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Rick Hodsdon

The debate on gun control can get heated but despite conflicting positions from different sectors of society, federal statutes have definite stipulations on firearm possession in effect. These, together with [...]

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Kimberly Miller

Succession planning is complex – it is not just a matter of picking and choosing a person to pass the torch to. It’s an arduous process that involves modeling, coaching, [...]

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Amy Morgan

Difficult conversations are just that – difficult. They happen in instances when we need to communicate our grievances, things that we want to change, or deliver bad news. But there are [...]

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Mark Warren

The Workplace Violence webinar series started with a brief overview on the dynamics of the actors, the causes, types, phases, and impact of critical incidents. It also delved into the [...]

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Corey Yunke

There’s a common misconception that social media management is fast, free and easy. Unlike our personal social media accounts, managing social media for an organization requires a working budget, [...]

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Shon F. Barnes
Daniel Stewart

Evidence-based methods have been utilized in medicine and sciences for a significant time and it has resulted in desirable results. Evidence-based policing is a practice that is being embraced by [...]

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Rick Hodsdon

The Americans with Disabilities Act (ADA), first enacted in 1990 and amended in 2009 was put into place to eradicate discrimination against individuals with disabilities. In the workplace setting, ADA works to [...]

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Mark Warren

On February 15, 2019, another shooting incident took place – this time around, it is in Aurora, Illinois. Gary Martin, a worker at Henry Pratt Co., open fired and killed five other employees, [...]

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Jamey Gadoury
Thomas Dworak

If there is one thing that we ought to mindfully invest our time and efforts on, it is our personal growth. Doing this entails looking at one’s habits and [...]

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Kimberly Miller

With the growing amount of professional coaches and leadership strategies that are out there, it can get overwhelming which of them will suit us best – from stylish buzzwords, clever mnemonics [...]

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Peter Bellmio

This is a contentious issue in many police agencies. There is no generally accepted “best schedule."  Each system has advantages and disadvantages that must be weighed based on local needs. [...]

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Wayne C. Beyer, Esq.

Use of force is one of those cases that is always open for public debate. Law enforcement is scrutinized so many times for such incidents. Numerous factors are considered, and [...]

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Corey Yunke

While social media is viewed as nothing but an avenue to kill time for most people, it has evolved into playing a critical role for institutions – from private companies to [...]

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Rick Hodsdon

The Family Medical Leave Act is one of the major pieces of legislation adopted in the early 1990s. It requires nearly all public employers to provide up to 12 weeks per [...]

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Dr. Jeff Fox, PhD

Saying that communication is important is an understatement. It serves a central role in our lives, specifically our relationships – from the people closest to us to the most random strangers. [...]

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Eric La Scola

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork, are turning to smarter [...]

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David J. Rogers

When a person decides to be a part of the world of criminal justice, they are generally drawn in by the authority, having the means to protect the people they [...]

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Kimberly Miller

Taking on the job in the public sector means being ready to be of service to the people. For those working as first responders, health providers, or law enforcers – service [...]

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Peter Bellmio

Police patrol workforce staffing can be a tedious exercise that requires an immense amount of data collection and hours of number crunching during analysis. Despite the seemingly time-consuming effort, being [...]

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Gary Cordner

Evidence-Based Policing (EBP) has been around for two decades but only has been getting a lot of traction in the last few years. However, evidence-based policing is being practiced by [...]

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Amy Morgan

There are different types of personalities in the workplace, some of whom we may not necessarily see eye-to-eye with. Some claim the disconnect to be a result of generational differences. [...]

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Peter Bellmio

Workforce staffing can be problematic for law enforcement patrol officers who are always on the move. But to be able to support an agency’s requests for additional resources – be [...]

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Rick Hodsdon

As employees and employers, it is always good to maintain fairness in the workplace. How can one ensure that they are doing what is fair at all times? The National [...]

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Natasha Terk

For some people, the word meeting evokes hours spent unproductively, listening to people talk about topics that could've easily been settled through a call or email, or in some cases, [...]

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Tiffany Anderson
Candace Hammond

Most public safety agencies have existing facilities that are sufficient for their daily operations and activities. But for some, additional facilities or improvements to existing ones are necessary to deliver [...]

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Julie Ward

Cliché as it sounds, change is really the only permanent thing in life. Most think of the learning curve and the disruption when change happens, but with change also comes [...]

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Rick Hodsdon

The First Amendment rights are one of the great pillars of our democracy. Freedom of speech becomes a sensitive issue once a person enters the arena of public service though. [...]

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Dean Cunningham
Kate Kimble

Technology helped a lot for people to keep in touch and stay updated whether it is with other people or with their community. Every minute, millions of content are being [...]

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Difficult Employees
Kimberly Miller

Every organization has got its own share of good and bad. There are your superstar employees – the Jedis of your agency. Then there are your naysayers, critics, and apathetics – they [...]

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Thomas Dworak

Leadership is very important for any organization. Thus, hiring the right candidates and succession planning is critical to ensure an organization’s continuity. Finding the right leaders can be elusive [...]

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Dr. Jeff Fox, PhD

The only permanent thing in the world is change. Trite as it might sound, it’s the reality. Changes happen in our personal lives, in our workplace, in society. There’[...]

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Will Davis

Creating a long-term and sustainable strategic plan can be one of the challenges for institutions – whether public or private. Ensuring that an institution's priorities and trajectory are congruent to the [...]

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Matthew Kail
Duane T. Bowers, LPC

Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved by [...]

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Natasha Terk

Writing isn’t everyone’s strongest suit but it’s one of those things that we won’t be able to avoid. We need to write, even its just for [...]

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Michael G. Aamodt

Employers use background checks – both criminal and credit history – when deciding which candidates to hire. Due to the increase in lawsuits involving background checks, they tread a fine line when [...]

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Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

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Thomas Dworak

Law enforcement is a prestigious career path, but recently, the younger generation isn't as keen into entering this field with the expanse of opportunities and possibilities being presented by the [...]

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Best Practices in Drug Testing
Mark Hendershot

Drug use and abuse are some of the biggest issues of the global community – in the legal and criminal perspective, as well in the scientific and medical point of view. [...]

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Dr. Jeff Fox, PhD

Being the first line supervisor is the gateway to being a part of management. Too often, however, associates are promoted to first line supervisor positions without sufficient training or mentorship. [...]

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Mark Hendershot

How does your organization ensure they are hiring the right people, with the correct mix of technical and soft skills, who are well suited to the demands of the job, [...]

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Mike Bires

Any department can start a Facebook or Twitter page, publish their press releases and a few photos, and be considered using social media. However, if you want to grow a [...]

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Articles

Webinar presenters Brian Williamson, Joseph Hoebeke, Mike Brown, Deanna Cantrell, and Dr. Kimberly Miller answered a number of your questions after their presentation, Tough Times, Hard Conversations and Healing - [...]

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Webinar presenters Dr. Jeff Thompson and Kevin Morison answered a number of your questions after their presentation, An Occupational Risk: What Law Enforcement Agencies Can Do to Prevent Officer Suicide.  [...]

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Webinar presenter Thom Dworak answered a number of your questions after his presentation Emphasizing EQ in Your Organizational Culture. Here are just a few of his responses.   Audience Question: [...]

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Webinar presenter Al Cobos answered a number of your questions after his presentation, The Connection between Personal and Organizational Ethics.  Here are just a few of his responses.   Audience [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Transformation and Change for Justice Professionals.  Here are just a few of her responses.   Audience [...]

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Webinar presenter Dr. Josh Fisher answered a number of your questions after his presentation, Getting Started with Managed Intake. Here are just a few of his responses.   Audience Question: [...]

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Dr. Kimberly Miller shared some insightful information during her webinar, Owning Racism and Living the Solution. Here’s just one snippet from the show.   Click Here to Watch a [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Calming Your Storm: Tools to De-Escalate Yourself, Increase Emotional Control and Reduce "Reactivity." Here are just [...]

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Webinar presenter Jake Kamins answered a number of your questions after his presentation, Working and Managing Inter-Agency Relationships: Investigating and Prosecuting Animal Abuse Cases. Here are just a few of [...]

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Webinar presenters Dr. Kimberly Miller, Tina Buneta, Chief Doreen Jokerst and Cheif Deanna Cantrell answered a number of your questions after their presentation, In Search of Excellence: Lessons on Leadership, [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Owning Racism & Living the Solution. Here are just a few of her responses.   Audience [...]

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Webinar presenter Dr. Jeff Fox, PhD answered a number of your questions after his presentation, Continency Planning: Continuity of Operations, Planning, Resiliency, Redundancy, Disaster Recovery, and Crisis Communications. Here are [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, 1983 Civil Rights Litigation: What Justice Professionals Need to Know. Here are just a few of his responses. &[...]

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Webinar presenter Al Cobos answered a number of your questions after his presentation, Motivation and Meaning for Law Enforcement Personnel.  Here are just a few of his responses.   Audience [...]

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Webinar presenter Denise Beagley answered a number of your questions after her presentation, Ethical Decision Making for Law Enforcement and Other Justice Professionals.  Here are just a few of her [...]

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Marisa McKeown shared some incredible insights and advice during the webinar, NIBIN-Led Policing:  Prosecutor's Perspective.  Here’s just one poignant reminder. "Employee attrition is devastating to working cases."   Click [...]

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Mike Eberhardt shared some incredible insights and advice during the webinar, Incorporating the Minimum Required Operating Standards (MROS) into Your Agency’s NIBIN Organizational Lifestyle.  Here’s just one poignant [...]

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Dr. Jeff Fox, PhD shared some incredible insights and advice during the webinar, Creating and Maintaining a Professional Workplace: Managing Difficult People, and Dealing with Negativity.  Here’s just one [...]

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Katie Nelson shared a number of excellent insights and advice during her webinar, Stand Up, Stand Out: How Social Media Enhances Your Staying Power. Here’s just one reminder she [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, What Justice Professionals Need to Know about Applying Common Law Contract Principles to Bargaining Agreements. Here are [...]

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Webinar presenters Dr. Kimberly Miller, Tina Buneta, Joseph Hoebeke, Doreen Jokerst, Justin Smith, William Beck, and Jack Cauley answered a number of your questions after their presentation, Leadership on the [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, More Ways to Bounce and Build Your Resilience. Here are just a few of her responses. &[...]

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We loved this reminder Dr. Kimberly Miller shared during her webinar, Increasing Your Bounceability: Ways to Build Resilience Every Day." "Remember, when you say No to other people you're saying [...]

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Dr. Karin Montejo shared some super insights and research during her webinar, "Creating Your Own Brand of Leadership -- Authentically." Here's just one stat she shared from an FSU study [...]

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During the webinar, Hashtags and Hate Mail, our speaker, Nina Stively asked audience members to share if they or their agency has received harassing or aggressive emails, social media posts, [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Increasing Your Bounceability: Ways to Build Resilience Every Day. Here are just a few of her [...]

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Webinar presenters Kevin Morison and Sarah Mostyn answered a number of your questions after their presentation, The Workforce Crisis and What Law Enforcement Agencies are Doing about It. Here are [...]

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Jessica Reaves and Michael Lieberman of the Anti Defamation League shared incredible insights and advice during their powerful webinar, "Understanding Gender-Based Hate Crime."  Here's just one element from that webinar. &[...]

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We loved this reminder that Michael Parker shared about recruiting during his webinar, "Creating a Constant Stream of Recruits: Finding Great People to Meet Your Justice Agency's Goals." It's a [...]

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Katie Nelson has an incredible way of sharing lots of terrific insights and advice during her webinars, and her webinar, "Risk vs Reward: Being the Middle Man in the Digital [...]

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Dr. Jeff Fox, PhD gave us a super reminder about the importance of what we say and how it affects others during his webinar, “Creating and Maintaining a Professional Workforce: [...]

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Dr. Jeff Fox, PhD gave us a super reminder about the importance of understanding who you are and how that affects what you do every day during his webinar, "Creating [...]

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Webinar presenters Peter Bellmio and Darrel Stephens answered a number of your questions after their presentation, Humanizing Policing: 8 Steps that Build Community Confidence and Promote Officer Safety.  Here are just [...]

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Webinar presenter Denise Beagley answered a number of your questions after her presentation, Cultural Intelligence for Justice Professionals. Here are just a few of her responses.   Audience Question: We [...]

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Webinar presenter Nina Stively answered a number of your questions after her presentation, Hashtags and Hate Mail. Here are just a few of her responses.   Audience Question: It's in [...]

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Webinar presenter Dr. Sean Goodison answered a number of your questions after his presentation, Moving to NIBRS: Insights into the Past, Present and Future of Incident-Based Reporting.  Here are just [...]

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Webinar presenter Michael Parker answered a number of your questions after his presentation, Creating a Constant Stream of Recruits. Here are just a few of his responses.     Audience [...]

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Webinar presenter Cassie Johnson answered a number of your questions after her presentation, Professional Certification for Law Enforcement Planners. Here are just a few of her responses.   Audience Question: [...]

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Webinar presenter Dr. Chase Wetherington answered a number of your questions after his presentation, Law Enforcement Agencies and Military Recruitment: An Analysis of Current and Prior Military Service on LEO [...]

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Webinar presenter Katie Nelson answered a number of your questions after her presentation, Risk vs Reward: Being the Middle Man in the Digital Age. Here are just a few of [...]

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Webinar presenters Halcyon Frank answered a number of your questions after her presentation, Building Trust in 911.  Here are just a few of her responses.   Audience Question: I want to [...]

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Webinar presenter Peter Bellmio answered a number of your questions after his presentation, Beyond Strategic Planning: Creating a Community Crime Control Plan for Your Agency. Here are just a few [...]

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Webinar presenter Chris Jones answered a number of your questions after his presentation, More Effective Personality Conflict Management by Using the Myers Briggs Dichotomies.  Here are just a few of [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Marketing & Hiring: How to Stand Out When You are a Small Fish in a Big [...]

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Hiring and retaining great people is a critical issue facing many justice agencies these days. Love this insight and reminder  Assistant Chief Harry Glidden shared during his webinar, Integrating Community [...]

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Sometimes a philosophy or approach becomes such a part of an organization that it becomes integral to the organization -- a guiding principle. Love this insight and reminder  Assistant Chief [...]

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Kimberly Miller shared a number of superb insights and tips during her two-part series, Turning Conflict into Conversation and Making Your Words an Asset Not a Liability. Here's just one: "[...]

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Corey Dobridnia shared a lot of great reminders of how PR and Branding are intertwined throughout all the functions of your agency -- even hiring. Here's another insight she shared [...]

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There are a lot of ways the Myers Briggs Type Indicator can be used in organizational life. Here's just one reminder Chris Jones shared during his webinar, More Effective Personality [...]

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We all have challenging people in our lives, whether they're co-workers, colleagues, or other associates. Love this perspective from Dr. Jeff Fox, PhD about understanding these difficult individuals. "Try to [...]

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Impact Dispatch's Halcyon Frank shared this great reminder about the impact trust has on an agency's growth and development during her webinar, Building Trust in 911.  "The efficiency of your agency [...]

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Love this reminder Corey Dobridnia shared during her webinar, The Public Relations Aspect of Law Enforcement: Creating Internal Agency Buy-in within Your Agency.   "Employees crave a sense of professional [...]

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Love this reminder  Dr. Kimberly Miller made during her two-part webinar series, Turning Conflict into Conversation and Making Your Words into an Asset, Not a Liability. "Eighty-six percent of workplace [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Turning Conflict into Conversation. Here are just a few of her responses.   Audience Question:  I [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Making Your Words an Asset, Not a Liability: How to Improve What You Say and How [...]

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Webinar presenter Corey Dobridnia answered a number of your questions after her presentation, The Public Relations Aspect of Law Enforcement: Creating Internal Agency Buy-in within Your Agency from Day 1. Here [...]

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Webinar presenter Karen Ziegler answered a number of your questions after her presentation, Writing Winning Grant Proposals for a Regional Preventive Crime Gun Strategy. Here are just a few of [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, First Amendment, Social Media, and Employee Discipline. Here are just a few of his responses.   Audience [...]

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Webinar presenter Wayne Beyer answered a number of your questions after his presentation, The Rights of Police Officers, Sheriff's Deputies, and Other Law Enforcement Professionals. Here are just a few [...]

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Webinar presenter Karin Montejo answered a number of your questions after her presentation, Using Your Words: Communicating Your Authority. Here are just a few of her responses.     Audience [...]

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Webinar presenters Dr. Mallory O'Brien and John Hollway answered a number of your questions after their presentation, How Justice Agencies Can Implement and Benefit from Sentinel Event Reviews.  Here are [...]

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  Webinar presenter Peter Bellmio answered a number of your questions after his presentation, Staffing 911 Centers in the Era of NG911. Here are just a few of his responses.   [...]

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Webinar presenters Paige Valenta and Anne Li Kringen answered a number of your questions after their presentation, Women in Policing: Performance & Outcomes. Here are just a few of their [...]

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Webinar presenter Evie Monnington-Taylor answered a number of your questions after her presentation, Recruiting a Diverse Police Force.  Here are just a few of her responses.   Audience Question: You [...]

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Webinar presenter Rob Weinhold answered a number of your questions after his presentation,  The Art of Crisis Leadership. Here are just a few of his responses.   Audience Question: A [...]

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Webinar presenter Amy Morgan answered a number of your questions after her presentation, Honoring Our Differences.  Here are just a few of her responses.   Audience Question: Amy sometimes we [...]

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Webinar presenter Dr. Alexander Weiss answered a number of your questions after his presentation, Race, Ethnicity and Police Deployment. Here are just a few of his responses.     Audience [...]

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Webinar presenter Katie Nelson answered a number of your questions after her presentation, Your Story, Your Time: Elevating Your Social Media Presence in the Digital Age.  Here are just a [...]

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Webinar presenter Jeff Sweetin answered a number of your questions after his presentation, Trends in Off Duty Work: Challenges and Considerations.  Here are just a few of his responses.   &[...]

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Webinar presenter Corey Yunke answered a number of your questions after his presentation, Fostering and Maximizing Your Agency's Community Engagement.  Here are just a few of his responses.   Audience [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Securing the Future of Your Agency through Succession Planning.   Here are just a few of her [...]

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Webinar presenter Stacey Wright answered a number of your questions after her presentation, Cyber Metrics for Agency Execs.   Here are just a few of her responses.   Audience Question: Do [...]

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Webinar presenter Peter Bellmio answered a number of your questions after his presentation, Staffing Analysis for Criminal Investigations.  Here are just a few of his responses.   Audience Question: Is [...]

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Webinar presenter Corey Yunke answered a number of your questions after his presentation, Finding Your Social Media "Voice."   Here are just a few of his responses.   Audience Question: Do [...]

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Webinar presenters Col. Sam Johnson, Sheriff Steve Levorchick, Sheriff Andy Louderback, Skip Gavorski, and Jason Henkel answered a number of your questions after their presentation, Is Your Body Armor Helpful [...]

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Webinar presenter Ivonne Roman answered a number of your questions after her presentation, Women in Law Enforcement: Physical Fitness Standards and Testing. Here are just a few of her responses. &[...]

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Webinar presenter Dr. Jeff Fox PhD answered a number of your questions after his presentation, Fine Tuning Your Training. Here are just a few of his responses.   Audience Question: [...]

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Webinar presenter Amy Morgan answered a number of your questions after her presentation, Difficult Conversations. Here are just a few of her responses.     Audience Question: How would you [...]

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Christina McCale

The National Institute of Justice's LEADS Scholar Program is taking applications for its next cohort of scholars. Applications are due May 31, 2019. The program, founded in 2014 in partnership with the IACP, [...]

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Webinar presenters  Deputy Chief Shon Barnes and Captain Dan Stewart answered a number of your questions after their presentation, Implementing Evidence-Based Policing: Lessons from LEADS Scholars Research.  Here are just [...]

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Webinar presenter Corey Yunke  answered a number of your questions after his presentation, "Social Media on a Shoe String Budget." Here are just a few of his responses.   Audience [...]

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We loved this statement Deputy Chief Shon Barnes made during his webinar, Implementing Evidence-Based Policing: Lessons from LEADS Scholars Research. “Being a great researcher doesn't mean having all the answers. [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, “The ADA for Justice Professionals.” Here are a few of his responses.   Audience Question: Does the [...]

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Webinar presenter Dave Rogers answered a number of your questions after his presentation, “Cultural Awareness for Probation Officers and Justice Professionals.” Here are a few of his responses.   Audience [...]

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Webinar presenters Thom Dworak and Jamey Gadoury answered a number of your questions after their presentation, "Mind.Set + Habit.Set = Your Growth." Here are a few of their responses.   [...]

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Webinar presenter Wayne Beyer answered a number of your questions after his presentation, "Police Liability: Recent Developments under 1983." Here are a few of his responses.   Audience Question: What is [...]

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We loved this quote from Dr. Kimberly Miller made during her webinar, Leading for Influence: It Matters What You Choose Each Day. “Being a leader doesn't require a title. Having [...]

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We loved this quote from Dr. Kimberly Miller made during her webinar, Leading for Influence: It Matters What You Choose Each Day. “Influence is having people follow up because of [...]

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We loved this quote Dr. Kimberly Miller made during her webinar, Leading for Influence: It Matters What You Choose Each Day. “Leadership isn't about rank, power, and authority. Leadership is [...]

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Webinar presenter Corey Yunke answered a number of your questions after his presentation, “Launching Your Social Media Program.” Here are a few of his responses.   Audience Question: How do [...]

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Webinar presenter Rick Hodsdon  answered a number of your questions after his presentation, “The Family Medical Leave Act for Justice Professionals.” Here are a few of his responses.   Audience [...]

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Webinar presenters Maureen McGough and Jim Doyle answered a number of your questions after their presentation, "Learning from Error in Criminal Justice: A Sentinel Events Approach." Here are [...]

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Webinar presenter Dr. Kimberly Miller  answered a number of your questions after her presentation, "Implicit Bias: What You Don't Know Can Hurt You." Here are [...]

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Webinar presenter Natasha Terk answered a number of your questions after her presentation, "Planning and Leading In-Person and Virtual Meetings." Here are a few of her responses.   [...]

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Webinar presenter Peter Bellmio answered a number of your questions after his presentation, "Measuring Patrol Workload." Here are a few of his responses.   Audience Question: Before everybody [...]

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Webinar presenter Rick Hodsdon of the Minnesota Sheriffs Association and Washington County Attorneys Office answered a number of your questions after his presentation, "Fair Labor Standards Act for [...]

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Write It Well's Natasha Terk shared some amazing statistics and super tips for getting the most from your meetings during her recent webinar, "Planning and Leading Effective In-Person [...]

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Webinar presenter Gary Cordner with the National Institute of Justice answered a number of your questions after his presentation, "Leads Scholars & Agencies: NIJ Initiatives to Advance Evidence-Based Policing.&[...]

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Webinar presenters Tiffany Anderson and Candace Hammond of the Chandler Police Department answered a number of your questions after their presentation, "Planning, Designing and Constructing a Public Safety [...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great saying a great insight about how to combat unethical behavior. &[...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great insight about knowing how to make an ethical choice.   "[...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great insight about navigating Life's ethical challenges.   "Most of Life's [...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge a great insight about Character and Ethics.   "What does it say about [...]

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Webinar presenters Dr. Kimberly Miller and The Virtus Group's Roy Bethge answered a number of your questions after their presentation, "Not Your Momma's Ethics." Here [...]

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Natasha Terk

We are all wasting so much time and money sitting in poorly planned and unnecessary meetings!  Consider these statistics: According to Lucid Meetings, there are somewhere between 36-55 million meetingsevery [...]

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Now more than ever, public safety agencies have to be able to make the most of their limited resources. Check out this infographic that highlights the things DXC Technology's [...]

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Webinar presenter Dr. Jeff Fox, PhD answered a number of your questions after his presentation, "Creating, Managing or Becoming Peak Performers." Here are a few of his responses.   Audience [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, "Dealing with the Dark Side: How to Handle Your Most Difficult Employees." Here [...]

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Webinar presenters Kate Kimble and Dean Cunningham answered a number of your questions after their presentation, "Breaking Your Own News." Here are a few of their responses.   [...]

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Webinar presenter Dr. Michael Aamodt answered a number of your questions after his presentation, "Hiring Great People: What Best Predicts the Performance of Law Enforcement Personnel." Here [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, "What Justice Professionals Need to Know about First Amendment Speech and the Public Sector." Here [...]

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Webinar presenters Julie Ward and Joe Alexander answered a number of your questions after their presentation, "How Data Analytics Improve Agency and Facilities Management." Here are a few [...]

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Natasha Terk

Everyone loves to hate meetings. We talk about how unproductive they are, ultimately wasting volumes of time and money. It’s easy to see how many people might develop a [...]

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Christina McCale

Whether you've just gotten the funding and approval to build a new facility or to modernize an existing building and bring it up to code, facilities construction can sound exciting... [...]

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Miles Anthony Smith

We all know someone in our life who has inspired us to do things beyond what we thought we were capable of, right? Perhaps this was a personal scenario where [...]

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Such great insight from Dr. Kimberly Miller about establishing expectations with others. Check out more of her insights from her webinar, "Dealing With The Dark Side: How To Handle Your [...]

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Such great insight from Dr. Kimberly Miller about understanding other people and their motivations. Check out more of her insights from her webinar, "Dealing With The Dark Side: How To [...]

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Christina McCale

Ethics is a part of our every day lives. From how we choose to interact with others to the choices we make, our beliefs and ethics are refelcted in everything [...]

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Miles Anthony Smith

Emotional intelligence (EQ) pays off big time for companies, directly improving their bottom line, not just the wellness of their employees. Skeptical that EQ is just a bunch of hippy-dippy [...]

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Christina McCale

What do you have in common with NFL football players, Oscar-winning actors, or world renown musicians? At some point in time, you - like they - have likely given some [...]

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Webinar presenter Kate Kimble answered a number of your questions after her presentation, "Humanizing Your Agency through Social Media: Humor and Heart​." Here are a few of [...]

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Webinar presenter Thom Dworak answered a number of your questions after his presentation, "Succession Planning for Continuous Organizational Growth." Here are a few of his responses.   [...]

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Natasha Terk

Whether they’re called conference calls, Skype calls, webinars or con-calls, businesses are relying on virtual meetings more and more.     To learn more about managing your meetings more [...]

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Christina McCale

Flag burning. Letters to the Editor. Peaceful Protest. Taking a knee. Graphic t-shirts. The First Amendment is regularly cited in a variety of situations, but does the Free Speech protections [...]

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Webinar presenter Dr. Jeff Fox, PhD answered a number of your questions after his presentation,  Creating and Managing Organizational Change. Here are a few of his responses.   Audience Question: [...]

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Christina McCale

Police body cameras were initially heralded as a landmark in policing: as a way to not only monitor law enforcement officers but also to provide an additional, unbiased account of [...]

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Christina McCale

Finding and keeping great people has been a concern for all kinds of organizations for decades.  However, for a once seemingly stable profession that once could easily attract enough candidates [...]

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Christina McCale

Every organization does some form of succession planning, even if it is no more than who will fill in for a supervisor when they're on vacation. The notion of passing [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, "Giglio, Brady and Discipline Disclosures: What Prosecutors and Law Enforcement Need to Know." Here are [...]

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Christina McCale

Social media can seem like a rather "fluffy" or unimportant activity -- especially when compared to the crime-fighting activities justice professionals regularly engage in. But social media can be a [...]

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Natasha Terk

Most of us have had this experience: we show up to a meeting to discuss one topic but a meeting participant takes the conversation in a different direction. We call [...]

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Christina McCale

While a natural part of life, change can still be a challenging - even frightening -- thing for people. So how does a leader manage change so that the necessary [...]

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Webinar presenters Dr. Michael White and Asst Chief Brenda Buren answered a number of your questions after their presentation, What Law Enforcement Agencies Need to Know to Implement [...]

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Webinar presenter Kate Kimble answered a number of your questions after her presentation, "Social Media Bootcamp." Here are some of her responses.   Audience Question: Can [...]

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Love this comment from Dr. KImberly Miller about the importance of performance and interacting with others. Check out more of her insights from her webinar, "Bringing Your Best to a [...]

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Webinar presenter Will Davis answered a number of your questions after his presentation, Strategic Planning as a Management Philosophy. Here are some of his responses.   Audience Question: Are there [...]

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Webinar presenters Matthew Kail and Duane Bowers answered a number of your questions after their presentation, Creating a CulturOrganizationaloinal Wellness. Here are some of their responses.   Audience Question: Do [...]

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Christina McCale

Career management can mean a lot of things to different people. For some, it might be just simply being prepared to "take the next step" when the opportunity arises while [...]

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"Ethics training is our greatest need. We react the way we've been trained." Such an insightful and honest comment from Dr. Jeff Fox during his presentation about the importance of [...]

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"Nothing is more devastating to an organization or an employee than unethical acts." We loved this insightful and honest comment from Dr. Jeff Fox, PhD during his presentation about the [...]

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Webinar presenter Dr. Jeff Fox, PhD answered a number of your questions after his presentation, Developing the Individual and Organizational Ethic. Here are some of his responses.   Audience Question: [...]

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"We all have baggage. Some people have a truckload. Some people have a carryon. But we all have baggage." Just one of the many interesting comments from Dr. Jeff Fox, [...]

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"Ethics must be taught throughout the career...not just at the beginning." Such an insightful and honest comment from Dr. Jeff Fox, PhD during his presentation about the importance of [...]

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Dan Linskey, Superintendent-in-Chief of the Boston Police Department during the Boston Marathon bombing, shared his wisdom and ideas during his discussion about Leadership. Here's just one of his insights. "We're [...]

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Christina McCale

Those who strive to protect the Internet's youngest victims face incredible challenges - and can bear tremendous emotional tolls. Knowing this, many ICACs create support and wellness programs to give [...]

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Christina McCale

Social media has come a long ways from the days of AOL and MySpace. But is your agency keeping up with the trends and changes -- or are you still [...]

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Webinar presenter Dr. Jeff Fox, PhD answered a number of your questions after his presentation, Critical Thinking and Problem Solving for Effective Decision Making. Here are some of his responses. &[...]

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Christina McCale

Ethics, whether we realize it or not, is a foundation of our governmental and justice system -- even of our very society in which we live. So what happens when [...]

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Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

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  Webinar presenter Natasha Terk answered a number of your questions after her presentation, Writing Performance Reviews the SMART Way. Here are some of her responses.   Audience Question: How [...]

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Christina McCale

Does the phrase "I need a report...." strike horror in your heart? Does the notion of writing long-form reports make you groan in dread? Does the prospect of trying to [...]

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Christina McCale

  What does character mean to you? How would you define it? And perhaps most importantly, what role does character play in your agency or organization? To some, character is [...]

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Christina McCale

People use terms like "psychopath" or "manic" or "depressed" to describe others - often forgetting that these are actually mental health terms with real definitions and diagnoses. But how do [...]

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Christina McCale

While the most visible parts of leadership are what you do, leadership starts with who you are and how you engage with the world around you... or what has now [...]

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Christina McCale

Viewing images of child exploitation is nothing short of disturbing. But what if it was your job to find and remove images of children being harmed.... all day. Every day...? [...]

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Christina McCale

Background checks are a common part of the modern hiring process: but what role should background checks play in hiring decisions? How much of what employers believe about the background [...]

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Christina McCale

Once a critical incident has begun, people have only moments before needing to take action. But without training, it's difficult to know what action to take is the right one. [...]

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Christina McCale

None of us want to believe an intruder will invade our workplaces and cause murder or mayhem. But workplace violence happens every year... Even at government agencies. Join us for [...]

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Christina McCale

Critical thinking is more than just a theoretical premise to be included in college courses. At its core, critical thinking is a foundational skill -- for life, work, and certainly [...]

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Christina McCale

The end of the year can have a lot of significance: the holidays. A time for reflection and setting goals. The end of the fiscal year.  And for many, many [...]

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Christina McCale

We've all heard that Emotional Intelligence, or EQ, is important in today's workplace. Employees with EQ are more likely to persevere, have better self-control in difficult situations, and get along [...]

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Christina McCale

Staff will often complain when they hear they have to adapt what they're doing and start to base their efforts on "evidence-based practices." Evidence-based practices really aren't anything new. They've [...]

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Christina McCale

We've all heard of, or perhaps been cautioned about, self-fulfilling prophecies. Usually, however, it's done in a negative context. For example: perhaps an employee, worrying that their supervisor is unhappy [...]

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Christina McCale

  The manager's job has never been an easy one. But management and leadership for public sector agencies can be particularly fraught with challenges. And some might say that the [...]

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