In this webinar, we will examine what excellence entails. We will look at various ways to achieve excellence. We will discuss the importance of striving for excellence.     Other [...]

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With over 18,000 police agencies throughout the United States, it is difficult to learn about effective programs, policies, and procedures that may help a jurisdiction address crime in a manner that [...]

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The role of dispatch may be overlooked in the public safety space. They are, after all, enclosed within the confines of their centers while EMS, fire, and law enforcement are [...]

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Wellness programs are appearing more frequently in our public safety organizations.  Agencies vary in culture, size, and resources which means implementing a wellness program is not “one size fits all.” [...]

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There is a profound connection between personal core values and success. The more our core values are aligned with the choices and decisions we make in our jobs and our [...]

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Uncontrolled emotions can lead us to less than favorable outcomes. Relationships, careers, and lives and on the line when emotions are left unchecked. This webinar explores emotions and behavior, and [...]

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People tend to cower from leading because they either feel not empowered to lead or feel helpless to lead. It is imperative, however, especially for women, to take on that [...]

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Baby Boomers and Gen X left the workforce during the pandemic. As a result, millennials are taking over leadership roles in organizations. Unfortunately, employee retention is problematic with younger generations [...]

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Organizational stressors are stressful conditions which the organization and/or its leaders have control over. Meanwhile, operational stress refers to conditions inherent in the job and are part of day-to-day [...]

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How to make communication effective within organizations? How to get buy-in, not just compliance, from followers? How can teams and agencies be better through a zero-cost way? Al Cobos returns [...]

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Clay County Sheriff's Office Facebook page was hacked in November 2021 and the culprits were traced halfway around the world. Sarah Boyd shares her experience as the Public Relations Manager for [...]

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Social media created an interesting twist to human interactions. Sometimes, for some people, it can become so toxic that a social media detox is needed for mental well-being. The negativity [...]

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There is transformative power in embracing coaching techniques in leadership. This session explores how a coaching mindset that taps into both the leaders’ and their followers’ learning agility can address [...]

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This webinar will explore the challenges and best practices when implementing enterprise court technology within the criminal justice system. The focus will be on effectively translating strategic plans into successful [...]

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Working in the criminal justice system means being regularly exposed to trauma on top of the stress and demands of the job, as well as the challenges that we all [...]

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It’s been said that people leave bosses, not companies. With this in mind, leaders then are in the driver’s seat when it comes to engaging employees, shaping an [...]

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Almost no animal has been a greater object of vilification by humans and more eradication efforts than rodents. This webinar provides a discussion on human issues with rodents, characteristics and [...]

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Is your current supervision style to subordinates not as effective as you want it to be? Perhaps a shift in approach is warranted to see positive outcomes for both you [...]

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Technology plays an indispensable role in modern life, revolutionizing various sectors, including the criminal justice system. In particular, the adoption of virtual meetings offers the potential to enhance probation supervision. [...]

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  The first responder career field is one that is more likely to be exposed to trauma compared to other professions. Without tools and guidance on how to navigate these traumatic [...]

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The Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life. One of the things it encompasses [...]

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Performance management is typically seen as that once-a-year event that staff and their direct superiors participate in to gauge employee productivity for compliance purposes. This webinar aims to reframe performance [...]

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Leadership isn’t always a walk in the park. The people being led may have different work styles, may be demotivated, or not always do as they’re told. Situations [...]

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We’ve all heard the expression, “Culture eats policy for breakfast.” The question that is rarely discussed is, why is that? In this ever-changing world of public safety, knowing how [...]

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Law enforcement officers have felt the frustration of trying to achieve the next level within their careers. The steps in getting to that next level can be murky and exhausting, [...]

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Women are underrepresented in leadership roles in public safety and criminal justice professions. Various campaigns, policies, and programs are being implemented in an effort to change this. Executive coaching is [...]

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When it comes to interviewing in the law enforcement setting, rapport-building tends to be overlooked. Building rapport is crucial to extract as much information from suspects, victims, or witnesses. This [...]

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 Mastering the art of giving and receiving feedback in the professional realm empowers individuals and teams to elevate their performance and drive collective success. Unfortunately, not everyone is adept at [...]

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Suicide is the leading cause of death in jails and prisons in the United States. Those working in jails and prisons are also highly likely to be exposed to such [...]

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If there’s anything certain in life – it is change, and yet we all still struggle through it. This is the third installment of Dr. Jackalyn Rainosek’s webinar series [...]

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Event deconfliction is crucial for officer safety, preventing operational clashes, and avoiding overlap in investigations. Thus, law enforcement professionals must learn the tools and develop policies to adopt this crucial [...]

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Chaplains have been significantly utilized in the corrections setting to provide inmates with support and guidance to set them up for success. Correctional staff, being exposed to the same environment [...]

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Women may "play small" due to societal biases and gender stereotypes. In the workplace, this creates adverse impacts on women’s career trajectory and confidence which hinders women’s professional [...]

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In the corrections and correctional health care setting, outcomes are important – for the inmates, the staff members, and the facility as a whole. Jim Martin has identified the Pathway to [...]

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Organizational stressors were found to have significantly impacted staff morale, employee satisfaction, and retention across industries. In law enforcement and corrections where job duties are demanding and stressful, to say [...]

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Data plays a crucial role in improving justice outcomes in the ever-evolving public service landscape. However, effectively utilizing this data requires optimized business processes, advanced analytics, and strategic data integration. [...]

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The 30x30 Initiative is a program aimed at increasing the representation of women in law enforcement agencies to a minimum of 30% by the year 2030. It recognizes the underrepresentation of women [...]

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Given the recruitment and retention issues law enforcement organizations are facing, it makes sense to focus on talent management. After all, when the workforce is happy, they’re more likely [...]

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Having a multi-generational group of decision-makers at the table in organizations brings several benefits. Diverse perspectives and experiences result in more comprehensive and well-rounded decision-making that promotes innovation, adaptability and [...]

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Discerning what a good leader looks like versus a bad one comes from our own experience of being led as a follower. When the time comes that we’re expected [...]

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Trauma-informed leadership is crucial in organizations. Trauma-informed leaders create a supportive environment that prioritizes understanding, empathy, and healing, fostering better outcomes for both staff and the individuals they serve. This [...]

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Change is inevitable, yet many individuals and organizations struggle to embrace it fully. In this insightful session, that is part of the Change webinar series, we delve into the various [...]

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Managing up refers to managing an employee’s relationship with their supervisor or manager by adapting a work approach that caters to the supervisors’ needs through communication. This session focuses [...]

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This is a follow-up to Brian Lovins’ webinar on “Referee or Coach: How a Coaching Identity May Just Save Probation”. Coaching has been established as a valuable skill when managing [...]

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As marketplaces trend more and more towards online purchasing, many sheriff’s offices across the US are exploring virtual alternatives to in-person auctions conducted at the local courthouse, citing the [...]

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While the focus is on tactics such as de-escalation, physical techniques, and new control weapons, little training is applied to the area of decision-making.  Criminal justice professionals work in an [...]

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This webinar is the second installment of a two-part webinar series on organizational stress. The first part zeroed in on organizational stress from the frontline’s perspective but this time [...]

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The Jackson County Detention Center in Kansas City went through some tough times between 2014 and 2017 as the facility and its leadership were hounded with issues and acknowledged that they were [...]

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A large-scale survey was conducted by the National Fraternal Order of Police partnered with Griffith University to capture the state of the law enforcement profession through the eyes of the [...]

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Have you ever come into an organization as an outsider and assumed a leadership position in an entity where you don’t have much subject matter expertise as those that [...]

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Helping professionals cite the major source of workplace stress as being organizational in nature rather than operational stress. This suggests that organizations, the leadership, and even the frontline workers can [...]

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Law drives policy, policy drives training, and training should lead to improved performance. This is the premise for this webinar. And for this transitive law to effectively play out, Ashley [...]

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Effective communication is crucial in achieving successful outcomes at work, whatever the industry may be. Conflicts arise, employees become dissatisfied, and organizational goals aren’t met because effective communication isn’[...]

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Unmanned Aerial Systems (UAS) better known as drones are being adopted by more and more public safety agencies to improve first responder service. But given that it is still a [...]

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The idea of being a follower may conjure thoughts of sheep being herded, blindly obeying what is being asked of them. However, effective followers are required for there to be [...]

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What does it take to establish organizational success? According to Bobby Kipper, it takes three components. The EAC factor which stands for expectations, accountability, and consequences help ensure success for [...]

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Various strategies have been developed in the realm of policing when it comes to improving the performance as well as the reputation of the profession. One approach that is being [...]

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A job in the public safety field is demanding, stressful, and even traumatic. Compounded with other responsibilities individuals have in other aspects of our lives, it is easy to get [...]

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Leaders want their organizations to be productive and efficient. Relying on compliance based on authority, however, isn’t the best strategy. More and more leaders are acknowledging the importance of [...]

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The term professional is being used in different ways in the English language which impacts its scope and limitation. Are those working in public safety considered professionals? What does it [...]

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When thinking about leadership traits – things like critical thinking and decision-making tend to come up. However, the most important but underrated leadership trait is actually empathy. Leaders who demonstrate empathy [...]

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Issues with recruitment and retention brought about by a plethora of factors are fueling the staffing crisis in law enforcement. With a much smaller applicant pool than ever before and [...]

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As the new year rolls in, we often try to figure out ways to make it a little better than the previous one. People gravitate towards new year’s resolutions [...]

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Collaborations in criminal justice and emergency management have been proven to be a force multiplier, especially when the partnerships are with fields that espouse an evidence-based approach. Typically, the fields [...]

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The helping profession at times may feel like a thankless job, particularly for telecommunicators and dispatchers who are treated as mere voices and hands as they are not seen in [...]

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One of the things that most people tend to avoid and have problem dealing with is conflict. The reason? A lot of us are not trained how to handle it [...]

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When looking to promote, the role doesn’t always come with a manual. The job description may provide guidelines and requirements which may be too general or vague, but the [...]

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Being a woman in a male-dominated industry presents obstacles that can either prevent you from going further in your career or fuel you to pursue your goals one by one. [...]

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How three basic words can transform your overall performance and empower individuals to reach their short and long-term goals. Participants will learn that self-expectations, accountability, and consequences are three action [...]

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Promotions are rarely a walk in the park. The path to it may be full of obstacles in form of screeners or assessments. And once the coveted spot is attained, [...]

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It is expected of any person to want to improve one’s self and progress in life. In the professional setting, this looks like training, mastery of skills, and promotion. [...]

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Making changes isn’t the easiest thing to do as an individual, moreso for organizations. But when the status quo is just so abysmal, change is the only way to [...]

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Almost everyone has found themselves amidst a decision questioning our judgment and not quite knowing what step to take. What does it take to make the best decision at the [...]

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Given the issues and changes that the policing profession is facing, leaders are now looking for ways to keep their people engaged and satisfied in their jobs. How to achieve [...]

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Workplace violence is one of the most horrific incidents in society today. Who commits such acts? Agitated individuals who are recently terminated or are displaying high-risk behavior motivated by different [...]

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This is the third installment of Dr. Ed Sherman’s webinar series. The first part tackled the Leader’s Dilemma and how leaders can balance the interests of employees and [...]

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We all want to be better off in life – be it physically, emotionally, or professionally. But any improvement entails changes – and this is typically where the difficulty comes in because [...]

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Maslow’s Hierarchy Of Needs has been used for decades to understand human requirements and motivations in life. The model can also be utilized to evaluate and subsequently drive performance [...]

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With the barrage of issues hounding law enforcement and related justice professions, different approaches utilizing complicated models, advanced skills, and innovations are implemented in response. But at the heart of [...]

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Men and women are different – but it doesn’t make one better than the other. Each one has strengths that can be harnessed and weaknesses that can be improved. This [...]

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This is the second part of the webinar series on Career Survival with the Administrative Ranks in Policing. The first installment introduced the components to promote career survival that leaders [...]

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Change isn’t always easy especially when it isn’t something that we internally decide upon and instead brought about by external forces. Change, however, is also inevitable and something [...]

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Amidst all the controversies and public scrutiny, a job in the law enforcement profession isn’t as appealing as it used to be. But there still are a handful of [...]

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In a time where law enforcement actions and decisions are scrutinized in great detail by the public, everyone within the profession is expected to do their share to foster trust [...]

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True leadership does not rely on titles. It is often observed in day-to-day situations where people step up outside of their roles and serve as informal leaders to ensure successful [...]

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Looking to make a change but finding yourself not just quite going all in or unable to sustain it? What you just might need to truly make things happen for [...]

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If you lost one parent after another just after graduating from highschool, how do you think your life would’ve turn out to be? Would you have dwelled in your [...]

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Leaders in the criminal justice field need to be emotionally intelligent, now more than ever. Being a leader who understands and relates to people from various backgrounds and all walks [...]

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There is more to leadership than just the title and prestige of the people. In its truest essence, leadership does not require a title but entails selflessness and perseverance to [...]

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Various approaches have been employed by different law enforcement agencies to rectify the damage of a few but too publicized incidents and rebuild trust within the communities they serve. Most [...]

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The need to support law enforcement officers’ holistic wellness given the stressful, if not downright traumatic nature of the job, is being recognized by more and more agencies and even [...]

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Criminal justice professionals are subjected to public scrutiny these days. Despite being overburdened already on any regular day, they are still the ones on the frontlines responding when critical events [...]

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For criminal justice agencies, challenges are more of the status quo than the extra-ordinary circumstance. These become even more challenging when people must be steered into an intended path, but [...]

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Leaders shape the outcomes of the agencies they direct and the job satisfaction of the people they manage. Given the current staffing crisis in the criminal justice profession, the role [...]

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Apart from the fact that corrections facilities are over capacity, it is also acknowledged that existing sentencing procedures and outcomes don’t always address the root of the problem. Alternative [...]

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Numerous programs are being implemented in law enforcement in attempt to combat existing problems that plague the community – some of which achieve the goals they set out, some not quite. [...]

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Personality assessments are a great way to better understand oneself in the people around us. The Myers-Briggs Type Indicator (MBTI) is one of the most widely used personality assessments across [...]

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Issues are inundating the law enforcement profession as it relates to how officers interact who are the members of the community they have sworn to serve. There is much public [...]

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Law enforcement is experiencing obstacles at both ends of the employee life cycle - the profession is no longer as appealing as it used to be and law enforcement professionals [...]

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This is the second installment of Jonni Redick’s two-part webinar series How Women Rise. The first part looked into perfectionism, people-pleasing, waiting for others to see you, social relationships [...]

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Law enforcement is struggling with staffing issues. First, the profession is no longer seen as an appealing option for those looking to start a career. Second, a slew of law [...]

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People often compartmentalize the symptoms that they are experiencing into physical, mental, or emotional. What we often miss is the interrelations of these symptoms with one another. Wendy Hummel leads [...]

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In this day and age where equality between genders is highly upheld in society, there is still an apparent gap in terms of the number of women working in the [...]

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Implementing disciplinary measures in the workplace are performance and accountability mechanisms to ensure that the workforce is performing up to a certain standard and are not violating any standards or [...]

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Bullies don't just exist in school halls and schoolyards. Just when we think we’re done and over with with that phase, we find ourselves dealing with the same thing [...]

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This session is a supplement to the Dealing With Challenging Staff Members webinar. This time around, Ed Sherman will be answering the many questions webinar participants have sent in related [...]

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This is the second installment of the Performance Driven Thinking webinar series. The first part defined performance-driven thinking and discussed its components, contributing factors, the type of goals, how entitlement [...]

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Animal welfare agencies, as well as other branches of the criminal justice profession, can all attest to the challenges when it comes to resource allocation, especially manpower. Because of this, [...]

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Have you ever wanted to achieve something but are not quite sure how to get from point A to point B? Or are you amidst achieving your goals but are [...]

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Change isn't easy – be it at the individual level and even more for organizations that have multiple moving parts, with complex systems policies and protocols that will be impacted by [...]

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Ever felt like you want to achieve something only to feel limited by your own thoughts and beliefs? Don't worry because you're not the only one. You see, humans are [...]

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Anyone who has been put in charge of a group of people is well aware that there will always be someone or a few who will make the job a [...]

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Stressors are inevitable in the world we're living in today. This is especially true for helping professions where all of the incoming information tend to be inherently negative. The value [...]

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We can all agree that decision making can be made more effective if there is some degree of rationality and emotional intelligence employed. Thomas Dworak unpacks emotional intelligence, decision-making, and [...]

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For most, the concept of decision-making involves deliberating various factors religiously to come up with a logical decision. For those working as law enforcement, first responders, and in other professions [...]

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So many things to do, so little time. We all have goals for different aspects of our lives that it just seems impossible to accomplish all at the same time. [...]

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Law enforcement personnel are stressed and leaving their jobs, and very few are interested in joining it to fill the positions. Meanwhile, the public questions law enforcement’s authority and [...]

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Trusted identities, credentials, and transactions of employees and citizens are more important now than ever. Hybrid work environments are becoming the norm, financial and personal information-based transactions are happening more [...]

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The animal services profession has grown so much. From being the “dog catchers” of the early days, Animal Control Officers are now professionals responsible for public safety. Unfortunately, old habits [...]

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The issue of training and its efficacy has been brought up in an attempt to address the use of force issues law enforcement has encountered in the not-so-distant past. This [...]

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Are you at a crossroad in your life? Is the demand of a job in the helping profession making you reconsider your career and life plans? Know that others have [...]

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Between the riots and civil unrest, use of force incidents, and the pandemic, just to name a few, it’s been a turbulent and crisis-filled ride for law enforcement. While [...]

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Succession planning is often viewed as an organizational issue that can only be resolved by those in the top positions. In reality, there is much that can be done at [...]

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Change is always easier said than done. And more often than not, when change is implemented, it isn’t always done in an approach that makes the most sense for [...]

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Our lives and the world in general tend to be full of uncertainty. The uncertainty is ultimately beyond our control but there is something we can control in such instances – [...]

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Different approaches to policing are being introduced and implemented – some require complicated models, technical skills, and some of the most cutting-edge technology. However, it is typically the foundational concepts that [...]

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The Myers-Briggs Type Indicator (MBTI) is a widely used personality assessment used all over the world. In the professional setting, familiarity with the MBTI can help boost individual and team [...]

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This is the second installment of a two-part webinar series on data-driven decision making for animal welfare organizations. The first course provided guidance on which data to track, the importance [...]

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A lot has changed in terms of how people consume information and remain up to date with current events. From waiting to watch the news at a fixed time of [...]

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If you’ve ever sought to get promoted, you probably know the feeling that comes with preparing for it – the sense of not knowing what you’ll be facing come [...]

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More and more public sector entities are leveraging technology and innovations especially after the pandemic posed limitations on how we interact. Auctioning foreclosed property used to be done in the [...]

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With the public scrutiny that the law enforcement profession has been subjected to, agencies have been working hard to demonstrate their effectiveness in addressing the challenges that they face daily. [...]

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Decision-making is one of those skills that we never really get proper training for. It is one thing to make questionable decisions in our personal lives. But when the decisions [...]

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Leaders can implement various strategies but a deeply ingrained organizational culture can resist if not downright reject any efforts for change. This webinar will expound on the importance of organizational [...]

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The law enforcement profession is demanding to say the least. In a career where one is deployed to some of the most dangerous and daunting situations, it requires those who [...]

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Dataism is deemed as the modern-day ideology. Everything must be backed up by some sort of data to be considered compelling. Some industries however weren’t founded to be data-focused [...]

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Transformational leadership is an approach that aims to increase engagement, enhance the motivation, and improve morale of the workforce. It is also a valuable tool for justice professionals to have [...]

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Experience is indeed a great teacher. There are things that we don’t get taught or trained in and just end up acquiring the skills as we go through life. [...]

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The concept of resilience may seem abstract and at times romanticized to a fault. But at its core and in the practical side of looking at things, resilience is a [...]

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Typically, the interests of the employees and the employers are viewed to be at odds with each other, and leaders also usually find themselves in a dilemma and balancing on [...]

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We’re all living in a world where information is being released for public consumption constantly. Unfortunately, some of these are actually inaccurate or just deliberate misinformation. Public safety agencies [...]

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Getting people to mobilize around a goal isn’t always the easiest thing to do. The same goes for getting the community members into building relationships with law enforcement that [...]

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Police cannot arrest their way out of criminal activities in communities, that is for sure. Arresting all the bad actors law enforcement can get their hands on places a huge [...]

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This is the final installment of the six-part Emotional Intelligence (EI) webinar series. Past sessions introduced the Dr. Reuven Bar-on EI Model, unpacked self-awareness, discussed the importance of stress management, [...]

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According to the 2020 FBI Internet Crime Report, internet crime complaints and monetary loss due to cybercrimes were at a record high in 2020. The caveat is, of course, these are just [...]

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The first step is always the hardest. It also often is a step outside one’s comfort zone. For law enforcement officers recently promoted to a front-line supervisor, this is [...]

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The justice system is under heavy scrutiny. The outcome of this is the public’s deteriorating trust in the agencies and processes within. Trust-building is paramount, but the question being [...]

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According to a Gallup Poll, the public’s confidence in law enforcement has declined for both the Black and White segments of the population and has been its lowest point [...]

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This is the fifth of the Emotional Intelligence (EI) webinar series. In the past four sessions, we’re introduced to the Dr. Reuven Bar-on EI Model, unpacked self-awareness, discussed the [...]

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Dealing with critical incidents, people that could potentially endanger public safety, generally righting what is wrong with the community is no easy feat – this is what the criminal justice profession [...]

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The law enforcement field is pushed into the spotlight due to controversial and complicated interactions between the officers and the community. Not one to take things sitting down, law enforcement [...]

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It’s been said time and again, it’s only failure if you don’t learn from it. In the current political climate where law enforcement is under scrutiny, efforts [...]

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Transparency is a success indicator in the public service space. How do organizations effectively achieve this in their efforts in an arena that deals with sensitive if not classified information? [...]

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The pandemic affected people all over the world. Physically – with their mobility reduced due to health protocols; socially – with lessened interactions with loved ones; professionally – with productivity impacted by remote [...]

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There are a lot of people who are suffering from stress and trauma that are not getting the help they need. This fact is only exacerbated over the last year [...]

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What happens when you merge factors of evidence-based and community policing together? Well, you get a super-informed strategy to mitigating and managing crime and other issues that a community might [...]

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This session is the fourth of the Dr. Reuven Bar-on Emotional Intelligence Model webinar series. The first session provided an overview of the Emotional Intelligence EQ-i 2.0 model. The second webinar [...]

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Safety and security are essential – heads of states, organizational leaders, and celebrities face threats and risks and employ protective details to provide this. Ordinary people, however, can likewise encounter such [...]

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Willingness to learn is a critical skill in any individual. Learning, however, can be a time-consuming process, and in the public safety and helping profession, the gift of time is [...]

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The last 12 months have been intense. In between a pandemic that threw off the whole world, the attack on the Capitol, incidents that pushed the BLM and StopAAPIHate movements into [...]

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There’s just too much we’re all dealing with in the world today that being on that go-mode just becomes our default setting. It means being always ready in [...]

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Outside the “cool” parts of law enforcement that we see on TV, a huge chunk of the profession operates on a lot of people skills and community engagement. Checking how [...]

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This session is the third of the Emotional Intelligence webinar series. The first session provided an overview of the Emotional Intelligence EQ-i 2.0 model, the research it is based upon, the [...]

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When it comes to the identities, credentials, and transactions of employees and citizens, securing a foundation of trust is more important now than ever. This webinar will explore the trends, [...]

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The turn of events over the last few years highlighted the adverse consequences of lack of cultural intelligence and beliefs fueled by hate. It is useful more than ever to [...]

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If there’s anything that the last 12 months taught us, it is that things can go awry any moment, danger is always lurking, and it is critical to make personal [...]

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Data-driven and evidence-based approach is the buzzword in almost any industry lately. With all the data that’s made available from the numerous technology and systems that we are using, [...]

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We all probably started out in our careers with some goal. But somewhere along the journey, the goal may start to blur, we might get sidetracked, finding ourselves meandering or [...]

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This webinar is the second of a three-part series on emotional intelligence. The first session provided an overview of the Emotional Intelligence EQ-i 2.0 model, the research it is based upon, [...]

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We witnessed massive changes around us. Between 2020’s wildfires, COVID-19, George Floyd, the civil unrest, to a heated presidential election, and the fresh Capitol riot of 2021, we’re all forced [...]

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Dealing with critical incidents is a default setting for those working in the law enforcement arena. Those in the front lines are putting themselves at risk handling some of the [...]

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With COVID-19 rampant across the U.S., sheriffs in Pennsylvania sought to find a way to continue their auctions without risking further spread of the infection. A progressive sheriff decided [...]

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Some of the most pressing problems that entities both in the public and private sphere are facing right now boil down to ethics. Use of force, bribery, and corruption are [...]

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Managers aim to move their people towards an organizational goal. But by merely telling someone just what to do, you may be setting them up for failure when they’re [...]

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Disinformation is wreaking havoc on our modern society. The January sixth attack on the Capitol is one of the most glaring and horrifying examples of which. Groups that operate on [...]

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In the real world, it takes more than just the traditional definition of intelligence to make it in life. Emotional intelligence, also known as EQ, is regarded as a much [...]

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Organizational productivity has been linked to a multitude of factors, and leadership is identified as one of the key cornerstones of this topic. The role of managers is seen as [...]

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Too often, employees come to their bosses for grievances in hopes that they can provide answers to their questions and solutions to their issues. But did it ever occur what [...]

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Ensuring the safety of the public requires constant coordination between the agencies involved. Fire, EMS, law enforcement, dispatch – these are just some of the key stakeholders that must collaborate to [...]

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There are ongoing FCC proceedings that aim to regulate the Inmate Calling Services (ICS) rates and fees. Changes proposed will impact the operations of prisons and jails in terms of [...]

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If you’re finding yourself not performing at your best the past months, you’re not the only one. The past 9 months or so had been surreal, from natural disasters, [...]

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These days, recruiting for roles within the Police Department is quite the task. It requires agencies to have an awareness of what exactly they’re looking for, and what the [...]

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In the law enforcement arena, it is not a matter of if a crisis will hit, but when will it hit. Crises may mean time, money, customers, careers and, in [...]

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Implicit bias is a hot issue that the Justice Clearinghouse has covered in past webinars. However, most of these past discussions centered on defining implicit bias and how it manifests. [...]

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To be able to have a great workforce, leaders and managers must work throughout the employee life cycle, from first day to farewell. There are so many resources on workforce [...]

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In an era when nearly everyone is equipped with a smart phone with audio-visual recording ability the number of recorded negative encounters between law enforcement and the public over the [...]

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Stories get modified as it is passed from one person to another, some details will be omitted, added, and at some point, things get lost in translation. The same is [...]

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Selling is a primary life skill. It may not be as obvious, but every day, we’re selling. Selling is a valuable skill that is being practiced in most of [...]

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A significant chunk of our lives now lives online. The last couple of months is a testament to the value of technology and our reliance on it now that we [...]

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This is the second installment of a series on animal services intake. The previous webinar tackled the challenges that the Charlotte-Mecklenburg Police Department Animal Services Unit struggled with in terms [...]

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Incidents of civil unrest have been materializing in different parts of the US. The issue itself is complex and unfortunately, it is the law enforcement agencies that are bearing the [...]

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Various factions are claiming differing positions as facts that most of us may no longer be sure which of these to believe. In these times of information overload, one thing [...]

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More officers are dying by suicide than line of duty deaths. This conveys that while they’re well prepared and trained to handle critical incidents and dodge attacks and bullets, [...]

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The world today is rife with issues that challenge people’s priorities and politics particularly for those who were bequeathed with the mandate to keep the peace and safety of [...]

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Bruce Lee is famously quoted for saying “Be Water, my friend,” but what does it exactly mean? Dr. Kimberly Miller is back on the Justice Clearinghouse to dissect what exactly [...]

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Ethics is one of those  concepts that we all know at the back of our minds, but rarely are there active discussions on how it impacts our decisions – both on [...]

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Emotional Intelligence (EI) is about understanding and managing your emotions, along with the ability to establish and maintain relationships with others. Law Enforcement, Corrections, Parole or Courts are a relationship-driven [...]

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Employee attrition and talent acquisition cost agencies a lot. According to a research, it costs an estimated $5,000 each time an employee leaves and requires to be replaced by another. With [...]

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In 2020, effectively deploying law enforcement budget is more important than ever before. Whether you’re purchasing equipment for security, protection, combat, or emergency response, ensuring that you’re stewarding taxpayer [...]

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Most of the changes in our lives are either ones that we mindfully laid out and prepare for or ones that disrupt our routines out of the blue. Our reaction [...]

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Working in animal shelters may seem like the dream job for animal lovers. The reality is it can be a logistical nightmare. Forecasting and planning become remote to what reality [...]

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This webinar will introduce you to the principle of Emotional Intelligence and how you can prevent emotional hijacks, give yourself a yellow card, and “read” the emotions of others to [...]

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It’s been told that the COVID-19 pandemic is the kind of storm that puts us all in the same boat, unfortunately, this isn’t exactly the case. When such [...]

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Technology made our lives easier. The world we live in has been made so much more efficient through technology – transactions and processes have become more straightforward and seamless, systems and [...]

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In any organization, there will be hierarchy, different teams, cogs in a machine, playing vital roles to move things forward. It might be impossible to find an organization that does [...]

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True leaders welcome insights from others to become better. There are lots of resources – books, conferences,  coaches, and mentors – that offer leadership development advice. However, for female leaders, these may [...]

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Webinar Video Clip: Owning Racism & Living the Solution There’s been public outcry over numerous incidents that‘s been happening all over the US seen to be fueled by [...]

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When we try to be everything for others is often when we end up delivering a little less than our optimal output. This is particularly true for public agencies where [...]

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If COVID-19 proved anything, it is that planning is of the utmost importance when it comes to critical incidents and unplanned situations. And it is not just about coming up [...]

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Generalizing people based on the generation they belong to is seemingly apparent in the current zeitgeist. What should have been an opportunity to better understand people and provide support based [...]

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Law enforcement agencies have employed various approaches when it comes to their efforts to curb criminal activities and maintain the safety of the communities they serve. This webinar will unpack [...]

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It takes one bad apple to spoil the bunch, one bad incident to forget all the good that’s been done. Outlier events are putting the whole law enforcement arena [...]

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Webinar Video Clip: Like Being the Boss? You'll Need Your Team to Stay that Way!   Law enforcement is currently under scrutiny. One can only imagine how challenging it may [...]

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There are numerous complex issues that the world is dealing with daily that one may wonder is there a way to fix any of these? While there is no absolute [...]

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Knowledge of legal concepts, albeit the most basic ones, provides all of us with a better understanding of how things work and how to traverse certain situations. This is particularly [...]

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Gone were the days when it considered acceptable for organizations to just say “no comment” when asked for a statement.  Innovations in communication and broadcasting created a world where the [...]

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The Doctor is IN. Join us for the finale of this thought-provoking series about Resiliency, Leadership and the Challenging time we're living through. Dr. Kimberly Miller will be answering questions [...]

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Webinar Video Clip: Leadership on the Front Lines - Navigating the COVID-19 Pandemic    COVID-19 is testing everyone’s resilience. People are experiencing anxiety over their mobility, safety, livelihood, and [...]

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Use of force incidents set back law enforcement agencies hundred-million dollars’ worth of settlement payout. And yet, when asked about challenges in the job, they cite a lack of resources [...]

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This is the second installment of Dr. Kimberly Miller’s webinar series on resilience and bounceability. This time around, she will be providing six additional tools that can be integrated [...]

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What the whole world is going through right now is testing all of us – from the government’s decision-making to things that we have better control of like our discipline, [...]

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Law enforcement agencies are facing a crisis. Pressures from different sides pose multiple threats to the workforce as agencies remain understaffed, the number of applications dwindling, voluntary retirement rising, and [...]

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Any public sector initiative is only as good as the community support it gets. But rallying the community is easier said than done. This course aims to provide pointers on [...]

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Negativity can be justified when conditions are unfair, but constant negativity is just detrimental especially in the workplace where the whole team is working towards a goal. So how do [...]

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We’ve all come to understand that to be successful in our professional or personal lives, it requires more than just IQ. Justice Clearinghouse has featured numerous courses detailing the [...]

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Community safety is so much more than just law enforcement making arrests. It entails the community’s cooperation and other agencies’ collaboration to make the efforts more effective and comprehensive. [...]

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By nature, the public sector is subjected to scrutiny on their decisions and actions, ensuring tax dollars are being spent sensibly. On social media, the criticism is amplified many times [...]

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The private sector is making innovations and improvements in how they conduct their business, and the public sector is definitely following suit. The Federal Bureau of Investigation (FBI) announced that [...]

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Law enforcement is a field that is considered heroic. So is military service. So it kind of makes sense that the skills and expertise of military veterans be leveraged for [...]

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What is a law enforcement planner? It isn’t as easily defined as it not specifically just one title or person. What identifies the role is its roots in data-informed [...]

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People’s lives are now online and expect the same for the public sector – to deliver services, provide information, and engage with the population online, and in critical situations, real-time. [...]

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Every organization has a set of core values and mission statement. It is from these and the people within that the organizational culture is formed. These are the factors that [...]

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Leadership is a word that carries so much weight – power, influence, responsibility, and wisdom are just a few words that are associated with it. While some may be hesitant to [...]

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Law enforcement is supposed to be the guardian and protector of the communities that they serve. But somewhere along the way, distrust and animosity grew between the communities and law [...]

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Public safety agencies are doing the best that they can to make sure that the communities they serve remain safe and peaceful. But still, there will be certain things that [...]

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Following the Women in Policing webinar series that covered various gender dynamics, diversity and women issues in the law enforcement field, this session will provide strategies to address issues related [...]

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When people hear about conflict, it conjures thoughts and feelings of betrayal, disappointment, pain or anger, among others. Because of these negative memories and experiences, the most common response is [...]

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Cyberthreats exist and they evolve. With this in mind, it is always recommended to stay on top of things when it comes to cybersecurity. Anyone call fall victim to these [...]

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The realm of public safety, criminal justice, and animal control protects its personnel by granting some immunities that allow them to perform their duties. However, there are limitations to these [...]

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Everyone needs to communicate, even those who refuse or are unable to talk utilize non-verbal form of communication to convey their preferences or emotions. Communication is critical in any relationship – [...]

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Any public agency knows that a community’s trust is the best measure of return of investment. And how does an organization gain trust? Through its engagement with the community [...]

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The word leadership has a lot of weight – it denotes power and responsibility, privileges and selflessness. With these in mind, some people may find themselves in a leadership position with [...]

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Most of the world is now online. This definitely altered our reality, changing how humans deal with their personal lives, the workplace, the society and its government. Technology provides conveniences [...]

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One in every five American families has a pet. Pets provide security, companionship, happiness, and love to the individuals and families they live with. The law enforcement and criminal justice [...]

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A career in law enforcement grants specific powers, but it also comes with a set of obligations and limitations on one’s conduct and rights. It may seem like a [...]

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Communication skills play a critical role in achieving success in your career. Research in this area has recognized men and women differ in their communication styles. How we communicate goes [...]

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Next Generation 911 is being integrated by public safety agencies in their goal to enhance emergency services through improved communications powered by wireless technology. As more and more communities are adopting [...]

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One of the ways that public service agencies measure their performance is through the trust that the community places upon them. With this in mind, every government employee is held [...]

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Performance evaluation in policing is often focused on simplistic objectives based on outcomes. Doing so fails to capture all the other facets of policing that goes beyond arrests, tickets and [...]

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Diversity is being widely advocated in today’s society. This is no different in the workplace with the belief that it is the differences in views and experiences that allows [...]

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We often think that we’re all prepared and got all bases covered until a crisis hits us. A crisis can just turn lives and organizations 180 degrees, disrupting established systems [...]

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Doing a Google search can easily expose you to the many ways society decides to categorize and label people. Are you an introvert, extrovert, or ambivert? Do you belong to [...]

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Patrol workload staffing can be tedious. It may require trial and error before getting to that optimized point where the staff allocation is exactly the level needed to fully cover [...]

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The use of social media gave people the freedom and power to share their stories and experiences. Some abused this which resulted in the proliferation of false information and fake [...]

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Law enforcement is an elite profession that comes with specific skills and training. These are in demand for private establishments that desire to have a certain level of expertise in [...]

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Your job brings you in contact with the criminally accused, but now you are called the “defendant” in a civil case. What are the steps in civil litigation? Is your [...]

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Law enforcement is identified to be one of the most stressful professions. But more often than not, what’s keeping our police, corrections and probation officers stressed out isn’t [...]

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Any agency that delivers services to the community understands the value in engaging the citizens and that return on investment is measured through the trust earned. It’s another story [...]

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In arenas that deal with emergency response and public safety, it is best to be prepared for things not to go as planned. Change can be scary – but it is [...]

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Whether implementing a regional or agency-wide preventive crime gun strategy, the establishment of formal policies is a critical factor that must be addressed.  These policies can be wide ranging in [...]

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When people refer to car crashes as accidents, it gives a tone that there isn’t much anyone can do to prevent it. But through evidence-based policing, the Metropolitan Nashville [...]

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It wasn’t until about 50 years ago that the law enforcement field actually implemented efforts to encourage its members to pursue higher level of education. Prior this, just about anyone [...]

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The United States Supreme Court decision of Garrity v. New Jersey became the baseline in which government employees have the right to be free from compulsory self-incrimination. However, the concept [...]

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The success or failure of any organization is often attributed to its leadership. Great leaders create a great team that results in great performance. An organization’s effectiveness and dynamics, [...]

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From being a place in the internet where students merely kill their time to connect and meet people through their network of friends, social media has evolved into a one-stop [...]

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In 2018, CareerCast ranked policing as the fourth most stressful job in the US brought about by the dangerous and demanding nature of the profession. When an individual’s stress is [...]

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One of the most common problems encountered by law enforcement agencies is the allocation of their resources. Various approaches have been employed by agencies not just around the US but [...]

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Cyberthreats are plenty, thus securing technology and infrastructure is now integral in any business or agency. But too often, the higher-ups of these organizations are not as adept with the [...]

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In this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe could be capable of [...]

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In 2012, the Diagnostic and Statistical Manual of Mental Disorders (DSM–V) rewrote the definition of Post-Traumatic Stress Disorder (PTSD) such that it is no longer confined to those who experienced [...]

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The debate on gun control can get heated but despite conflicting positions from different sectors of society, federal statutes have definite stipulations on firearm possession in effect. These, together with [...]

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EQ has been found to be correlated to success. The better we are in managing our emotions, the better will we be able to handle whatever it is that life [...]

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Succession planning is complex – it is not just a matter of picking and choosing a person to pass the torch to. It’s an arduous process that involves modeling, coaching, [...]

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Difficult conversations are just that – difficult. They happen in instances when we need to communicate our grievances, things that we want to change, or deliver bad news. But there are [...]

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The Workplace Violence webinar series started with a brief overview on the dynamics of the actors, the causes, types, phases, and impact of critical incidents. It also delved into the [...]

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There’s a common misconception that social media management is fast, free and easy. Unlike our personal social media accounts, managing social media for an organization requires a working budget, [...]

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Evidence-based methods have been utilized in medicine and sciences for a significant time and it has resulted in desirable results. Evidence-based policing is a practice that is being embraced by [...]

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The Americans with Disabilities Act (ADA), first enacted in 1990 and amended in 2009 was put into place to eradicate discrimination against individuals with disabilities. In the workplace setting, ADA works to [...]

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On February 15, 2019, another shooting incident took place – this time around, it is in Aurora, Illinois. Gary Martin, a worker at Henry Pratt Co., open fired and killed five other employees, [...]

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If there is one thing that we ought to mindfully invest our time and efforts on, it is our personal growth. Doing this entails looking at one’s habits and [...]

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With the growing amount of professional coaches and leadership strategies that are out there, it can get overwhelming which of them will suit us best – from stylish buzzwords, clever mnemonics [...]

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This is a contentious issue in many police agencies. There is no generally accepted “best schedule."  Each system has advantages and disadvantages that must be weighed based on local needs. [...]

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Use of force is one of those cases that is always open for public debate. Law enforcement is scrutinized so many times for such incidents. Numerous factors are considered, and [...]

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War zone. Unspeakable crimes. Americans responsible. What makes one person speak for justice when others stay silent? What happens when accusations lack evidence – and a life hangs in the balance? [...]

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While social media is viewed as nothing but an avenue to kill time for most people, it has evolved into playing a critical role for institutions – from private companies to [...]

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The Family Medical Leave Act is one of the major pieces of legislation adopted in the early 1990s. It requires nearly all public employers to provide up to 12 weeks per [...]

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Saying that communication is important is an understatement. It serves a central role in our lives, specifically our relationships – from the people closest to us to the most random strangers. [...]

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An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork, are turning to smarter [...]

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When a person decides to be a part of the world of criminal justice, they are generally drawn in by the authority, having the means to protect the people they [...]

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Taking on the job in the public sector means being ready to be of service to the people. For those working as first responders, health providers, or law enforcers – service [...]

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Police patrol workforce staffing can be a tedious exercise that requires an immense amount of data collection and hours of number crunching during analysis. Despite the seemingly time-consuming effort, being [...]

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Evidence-Based Policing (EBP) has been around for two decades but only has been getting a lot of traction in the last few years. However, evidence-based policing is being practiced by [...]

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There are different types of personalities in the workplace, some of whom we may not necessarily see eye-to-eye with. Some claim the disconnect to be a result of generational differences. [...]

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Organizational culture and the management/leadership style makes all the difference for the agency and its members. It should become instinctive for any organization – be it a private entity or [...]

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The human mind is a truly incredible thing. How it processes information outside of our consciousness is amazing. Implicit bias is one of those brain functions that run in the [...]

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Workforce staffing can be problematic for law enforcement patrol officers who are always on the move. But to be able to support an agency’s requests for additional resources – be [...]

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As employees and employers, it is always good to maintain fairness in the workplace. How can one ensure that they are doing what is fair at all times? The National [...]

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For some people, the word meeting evokes hours spent unproductively, listening to people talk about topics that could've easily been settled through a call or email, or in some cases, [...]

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Most public safety agencies have existing facilities that are sufficient for their daily operations and activities. But for some, additional facilities or improvements to existing ones are necessary to deliver [...]

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Wouldn’t it be just nice if everyone in your workplace is working and contributing the best that they can? Unfortunately, that isn’t always the case. Some would only [...]

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Cliché as it sounds, change is really the only permanent thing in life. Most think of the learning curve and the disruption when change happens, but with change also comes [...]

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The First Amendment rights are one of the great pillars of our democracy. Freedom of speech becomes a sensitive issue once a person enters the arena of public service though. [...]

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Technology helped a lot for people to keep in touch and stay updated whether it is with other people or with their community. Every minute, millions of content are being [...]

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Every organization has got its own share of good and bad. There are your superstar employees – the Jedis of your agency. Then there are your naysayers, critics, and apathetics – they [...]

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Leadership is very important for any organization. Thus, hiring the right candidates and succession planning is critical to ensure an organization’s continuity. Finding the right leaders can be elusive [...]

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During our final session Judy, Jamey, Roy and Thom will be taking your questions. Need further clarity on a concept? Want to go further down the rabbit hole on Courageous [...]

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The only permanent thing in the world is change. Trite as it might sound, it’s the reality. Changes happen in our personal lives, in our workplace, in society. There’[...]

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The type of leadership in effect in any agency is reflected in the people that work within its halls and the institution itself. Whether the agency and its personnel will [...]

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Lt. Murphy will share his story of being a reluctant hero in the face of being shot 15 times during the Sikh Temple Shooting in Oak Creek, WI. Discussion will include [...]

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Creating a long-term and sustainable strategic plan can be one of the challenges for institutions – whether public or private. Ensuring that an institution's priorities and trajectory are congruent to the [...]

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Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved by [...]

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Dan Linsky was Superintendent-In-Chief (ret) of the Boston Police Department during the Boston Marathon Bombing. Chief Linskey will share leadership lessons from the Boston Marathon Bombing including the role of [...]

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Resiliency is a highly-revered quality. Overcoming adversity and our personal demons can be tough. More so when you’re in a position that exposes you to different characters and situations. [...]

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In this session, participants will gain a better understanding of courageous leadership and develop strategies to improve their overall leadership capacity. Topics will include developing courage, the importance of mindset [...]

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Writing isn’t everyone’s strongest suit but it’s one of those things that we won’t be able to avoid. We need to write, even its just for [...]

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Virtually all instances of police misconduct are the result of ego-driven officers operating “out from under authority.” Officers have been delegated all of the lawful authority necessary to accomplish the [...]

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In today’s society, EQ is more important in the field of public service. John Thompson shares this to the attendees as he discusses Emotional Intelligence for Law Enforcement. John [...]

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  Thomas Dworak is the instructor, content developer and consultant for the Virtus Group where he facilitates and develops training programs. His prolific background in law enforcement and education shaped [...]

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From an outsiders’ point of view, law enforcement seems to be one of those muscle-intensive jobs. Once you’re in the profession though, then you’ll realize that brain really [...]

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Employers use background checks – both criminal and credit history – when deciding which candidates to hire. Due to the increase in lawsuits involving background checks, they tread a fine line when [...]

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Ray Nash has 40 years of experience working in law enforcement. Ray was first appointed as a police chief at the age of 23, had 3 terms as a sheriff, and became the [...]

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The recent shooting in Kentucky was the 11th of the year, and the worst so far. This statistic is difficult to wrap our heads around as it is only 25 days [...]

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Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

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Law enforcement is a prestigious career path, but recently, the younger generation isn't as keen into entering this field with the expanse of opportunities and possibilities being presented by the [...]

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Self-fulfilling prophecy (SFP), when used positively, can assist us in manifesting our intentions and goals and turn these into reality. Unfortunately, people use SFP at times as negative self-talk. The [...]

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Drug use and abuse are some of the biggest issues of the global community – in the legal and criminal perspective, as well in the scientific and medical point of view. [...]

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Being the first line supervisor is the gateway to being a part of management. Too often, however, associates are promoted to first line supervisor positions without sufficient training or mentorship. [...]

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How does your organization ensure they are hiring the right people, with the correct mix of technical and soft skills, who are well suited to the demands of the job, [...]

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The goal of a Field Training and Evaluation Program is the development of high performing, emotionally intelligent, adaptive critical thinkers who are able to respond to the demands of a [...]

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  The Dynamic of Authority is the cornerstone of the Police Dynamics program. Virtually every instance of police misconduct results from officers operating “out from under” the principle of authority. [...]

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  In this webinar Rob will discuss the After Action Review and how to use it. He will present his guiding principles of the AAR which will allow you to [...]

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In this webinar Rob will talk about select areas of leadership that have proven critical to his leadership success. He will present his core leadership principles, which are based on [...]

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  The instructors are currently sworn law enforcement at the Mesa Police Department: Assistant Chief Deanna Cantrell and Commander Dave Hagar. During this two part course, they will discuss the [...]

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  This webinar will compare specific steps to action improvement, with the mentally beneficial side of debriefing after a critical incident, and will provide a way to blend the two [...]

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Below 100 is an officer safety program focused on changing law enforcement culture and saving lives. It's already making a difference: Between 2002 and 2011, an average of more than 165 line-of-duty deaths (LODDs) [...]

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  No matter how their mission statements may differ, all police departments share a common goal of reducing crime. There are various theories and strategies about how to achieve crime [...]

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  The instructors are currently sworn law enforcement at the Mesa Police Department: Assistant Chief Deanna Cantrell and Commander Dave Hagar. During this two part course, they will discuss the [...]

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During this webinar you will learn: The various roles the leaders of the 21st Century need to master in order to be effective leaders, not just managers; The types of [...]

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