Leadership

 

The Justice Clearinghouse covers the topic of Leadership on a regular basis: through the webinars we hold, the articles we write, as well as the articles we curate from other respected sources. 

Begin or enhance your knowledge so that you can grow your leadership (and followership!) abilities by reviewing some of the information below.

 

Upcoming Webinars

Amy Durall
Caroline Huffaker
05 / 30 / 2024

Agency readiness is a crucial component of successfully incorporating law enforcement-based victim services. Agency personnel must clearly understand their expected contributions and associated policies for their assigned responsibilities. Effectively preparing [...]

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Halcyon Frank
06 / 06 / 2024

During this webinar, we’ll tackle the issue of negativity head-on and equip you with practical strategies to promote a culture of positivity and empowerment. Negativity can spread like wildfire, [...]

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Al Cobos
06 / 11 / 2024

Different generations in the workplace can provide the diversity of thought which is needed for an organization to move forward and not become disconnected. However, generational differences can lead to [...]

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Christie Estes
Krista Chick
06 / 13 / 2024

With suicide being the leading cause of death in corrections, prevention efforts must be made a priority in every facility. The core components of a suicide prevention program will be [...]

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Barbara L. Gould
06 / 25 / 2024

We all know people in our lives who we wish we could be more like when communicating in difficult situations at work and home.  But why do they communicate better [...]

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Tanya Meisenholder
Maureen Q. McGough
07 / 09 / 2024

As of 2020, women make up less than 14% of sworn officers and 3% of police leadership in the U.S. This under-representation of women in policing undermines public safety. Research shows women [...]

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Brenda Dietzman
07 / 16 / 2024

Have you ever been confused about what works and what doesn’t with the younger generations? Have you ever wondered what motivates them or questioned their work ethic? Every generation [...]

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Tina DeCola
07 / 18 / 2024

Taking care of our community and our crews is what we do - it's what we excel at! But who's taking care of us?  We will discuss ways to set [...]

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Jeffrey Owens
Ed Sherman, Psy.D.
07 / 25 / 2024

Has there been a time when you’ve experienced conflict in the workplace that could not be resolved to your satisfaction? Did you wonder if there were steps that you [...]

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Amy Durall
Caroline Huffaker
08 / 01 / 2024

Successful incorporation of law enforcement-based victim services is contingent upon a commitment to ongoing strategic planning. Effective agency communication channels, comprehensive and relevant policies, and staff development are key contributors [...]

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Diana Knapp
08 / 08 / 2024

In 2016 and 2017, the Jackson County Detention Center was making national headlines for excessive use of force, federal indictments of officers for trafficking in contraband, assaults on staff, and facility conditions [...]

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Alexandra Walker
08 / 15 / 2024

In the last decade, the level of complexity in the workplace has increased dramatically and this has created significant challenges for leaders in their day-to-day work. VUCA is a mental [...]

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Dawn Davison
Jessica Serrano Seipel
08 / 22 / 2024

Corrections has long been known as a field that is slow to change. A common refrain is: “This is how we’ve always done it.” However, as the field navigates [...]

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Obed Magny
09 / 05 / 2024

Are you struggling with managing organizational culture and change in your law enforcement agency? Do you feel limited in implementing new strategies and initiatives because you're not the top decision-maker? [...]

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Halcyon Frank
09 / 10 / 2024

Calling all CTOs, FTO, preceptors, and trainers by any other titles.  Are you looking to elevate your training and maximize the impact on adult learners? In this webinar, we will [...]

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Sarah Boyd
09 / 17 / 2024

Back by popular demand: innovative ideas for community engagement that build trust and prevent crime. Learn how law enforcement agencies are using creativity to connect with many different segments of [...]

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Tamara Lyn
09 / 17 / 2024

Are you trying to attract Gen Z to careers in law enforcement and public safety but don’t know how to reach them? Are you a criminal justice instructor, law [...]

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Joseph Lestrange
Jonathan Parham
Philip Lukens
Jim Bueermann
09 / 18 / 2024

The rapid development of artificial intelligence is nothing short of breathtaking. It may very well prove to be the most disruptive technology in the human experience. AI advances are far [...]

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Spencer Conover
09 / 19 / 2024

In this engaging presentation, we delve into the nuanced concept of the "Letter of the Law vs Spirit of the Law" as it pertains to animal care and control practices. [...]

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Amy Durall
Caroline Huffaker
09 / 24 / 2024

Law enforcement-based victim services can highlight personnel differences in ethical approaches and decision-making around shared responsibilities. Comprehensive and ongoing training can amplify agency personnel’s confidence when carrying out assigned [...]

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Sarah Douthit
09 / 24 / 2024

In the dynamic landscape of probation leadership, the success of an organization hinges on the collective values and cultural alignment of its team members. This interactive webinar is designed specifically [...]

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Thomas Dworak
09 / 26 / 2024

Cognitive coaching plays a crucial role in teaching decision-making, sensemaking, and critical thinking skills. Cognitive coaching helps individuals enhance their decision-making abilities by guiding them through a structured process. This [...]

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Brenda Dietzman
10 / 01 / 2024

Have you ever said “yes” to something and immediately regretted it? Whether it was volunteering to coach a Little League team, baking cookies for an event, or volunteering for yet [...]

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Jean Kanokogi, Ph.D
10 / 08 / 2024

In Japanese, the phrase Ganbatte Kudasai (do your best please) is often used to encourage people to always do their best in everything they do. What does it mean to [...]

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Sara Weston
10 / 10 / 2024

Have you ever looked back on a situation with the benefit of hindsight and thought, "I should have said this instead!"  I think we've all practiced conversations in the shower [...]

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Alexandra Walker
10 / 24 / 2024

In an era defined by rapid change and unpredictability, successful leadership demands a unique set of skills and strategies. The challenge is this: no two adaptive problems are the same.  [...]

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Ashley Bauman
11 / 14 / 2024

Criminal justice organizations have many metrics of success by which to measure their performance such as clearance rates, successful termination, recidivism rates, services provided, and clients served. While there has [...]

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Brenda Dietzman
11 / 19 / 2024

Our inner critic is loud, demanding, ever-present, and sometimes even harsh and condescending. Think about it, if your best friend spoke to you the way your inner critic speaks to [...]

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Laura Oblinger
11 / 21 / 2024

The first step to reducing litigation is to know where lawsuits begin. Walk through a step-by-step guide on how to evaluate an inmate’s religious requests and how to provide [...]

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Meg Garvin
Amy Durall
Caroline Huffaker
12 / 05 / 2024

Incorporating law enforcement-based victim services can be an exciting adventure that sparks robust conversations. Facilitators with extensive experience will guide discussions around field-generated questions! Other Webinars in this Series Jan 17: [...]

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Scott Tillema
12 / 12 / 2024

Connection in times of crisis outlines how we can use verbal influence in those tense moments all first responders face, to achieve positive and safe outcomes.  This session is delivered [...]

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Qiana Newell
01 / 22 / 2025

This webinar is for the professional woman who is tired of starting over. Who knows she has a purpose and goals she wants to achieve but somehow life, work, and [...]

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Denise Diamond
02 / 20 / 2025

When you decided to take the leap to management, did you ever realize how difficult life could become? You were a solid employee completing projects and doing amazing work.  When [...]

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Marc Hildebrand
03 / 04 / 2025

Join us for an insightful webinar designed for criminal justice professionals at all ranks who are looking to make a bigger impact in and throughout their organizations, at other organizations [...]

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Sheila Donya Kouhkan
03 / 06 / 2025

At times, life presents us with puzzles that seem unsolvable, despite our dedicated time and effort. Join this webinar to discover practical tools and intersectional perspectives for innovating fresh solutions, [...]

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Laura Oblinger
03 / 18 / 2025

A legal-based training plan can save your agency time and money. Through discussions centered on training theory, philosophy, and litigation-tested strategies, you will learn why you need to spend more [...]

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Jean Kanokogi, Ph.D
04 / 17 / 2025

Embark on a journey through Rusty Kanokogi's extraordinary life—an underdog's tale showcasing resilience and the triumph of the human spirit. Rusty's narrative, from Coney Island to the Olympics, reveals [...]

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Recorded Webinars

Amy Durall
Caroline Huffaker

Agency readiness is a crucial component of successfully incorporating law enforcement-based victim services. Agency personnel must clearly understand their expected contributions and associated policies for their assigned responsibilities. Effectively preparing [...]

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Thomas Dworak

A cognitive coaching mind-set promotes a collaborative and supportive environment where team members are encouraged by leaders to activate their cognitive skills, ultimately becoming more effective and self-directed decision-makers. This [...]

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Alexandra Walker

As the justice system undergoes significant reform and implementation efforts, the inadequacies of traditional change management approaches leading to ineffective outcomes are revealed. This session presents the 10 principles of Implementation [...]

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Danielle Frane

The Prison Rape Elimination Act (PREA) was created to establish sexually safe facilities with zero tolerance towards sexual abuse and sexual harassment. PREA standards were then formed to help agencies [...]

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Katharine Manning

Working in helping professions can take a toll on one’s wellness. Given the existing problem with recruitment and retention in these roles, it becomes imperative that individuals take ownership [...]

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Sarah Boyd
Nelly Miles
Katie Nelson
Kate Kimble

Public Information Officers (PIOs) serve multiple functions critical to agency operations and public relations while facing multiple pressures and challenges from internal and external stakeholders. This webinar provides guidance for [...]

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Al Cobos

Recent LA Times articles put a spotlight on cases of alleged deputy gang tattoos within the ranks, particularly a group dubbed the “Executioners.” Los Angeles County Sheriff Robert Luna ordered [...]

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Meg Garvin
Amy Durall

This webinar is the third installment in an eight-part webinar series on law enforcement-based victim services. The first session focused on how law enforcement-based victim services can be incorporated into [...]

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Denise Diamond

It is imperative for agencies to come up with a succession plan to shape the organization’s future. To do so requires equipping future leaders with the qualities and skills [...]

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Tamara Lyn

Leading a multi-generational team can be challenging. With different preferences, styles, and beliefs surrounding the workplace, it requires an understanding of each generation’s motivation to lead them effectively. This [...]

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Gary Cunningham
Cheryl Banks

Various entities interact with sexual assault and child abuse victims from the first call to investigation to court proceedings. With this in mind, a unified front from the various entities [...]

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Sara Weston

911 professionals are currently classified as "clerical" employees by the Federal Bureau of Labor and Statistics (BLS) in the last update of the Standard Occupational Classification (SOC) System. This classification impacts [...]

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Renée J. Mitchell, J.D., Ph.D.

This discussion explores updated research and statistical models and processes to leverage to refine modern policing strategies. By acknowledging concepts like the Pareto Principle, the Law of Crime Concentration, and [...]

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Diana Knapp

Staff recognitions have the ability to bolster recruitment, retention, and community trust underscoring the critical role of creative approaches to recognition in the face of fiscal constraints. This webinar explores [...]

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Winston Tye
Robert “Ty” Routley
Bill Martin
Scott Ratty
Mark Valentino
Carey Welsch
Jesse Loomis

Managing surplus assets might not be the most exciting part of law enforcement, but it’s a practical area to recover your budget while maintaining transparency and compliance. Implementing a [...]

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Katie Nelson

Crafting an effective social media policy demands a comprehensive approach that takes into account the benefits and implications of social media usage for the individual on a personal and professional [...]

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Alexandra Walker

Across industries, change efforts are widely unsuccessful. In this session, Dr. Alexandra Walker explores the concept of implementation science to examine the factors to look into so organizations achieve the [...]

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Michelle Welch

Prosecutors handling high-profile cases, particularly those involving animal rights often attract significant media attention and public scrutiny. All of that can take a toll on one’s well-being. Michelle Welch [...]

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Barbara L. Gould

Working in the corrections setting requires communicating with some of the most unpredictable characters in the community. The Ask, Tell, Make approach was developed in the late 70s, but recent [...]

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Brenda Dietzman

Curious leadership can revitalize organizations where new ideas struggle to gain traction and are stuck in traditional ways of operation. Curiosity fosters a culture of safety, resilience, and openness, recognizing [...]

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Renée J. Mitchell, J.D., Ph.D.

Evidence-based practice powered by robust data is enabling law enforcement agencies to strategize and target their programming in ways that most effectively address identified issues. Numbers don’t lie, but [...]

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Meg Garvin
Amy Durall

Law enforcement-based victim services personnel play a pivotal role in crisis intervention, safety planning, guiding victims through the criminal justice process, and ensuring victims’ rights are upheld. Introducing us into [...]

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Jennifer Toussaint

Public safety and helping professions are typically struggling with a surplus in workload while operating on a shortage of resources. Collaboration often serves as the secret ingredient that allows these [...]

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Halcyon Frank

Complacency within the realm of public safety is a serious problem because unlike private service providers where people who experience less than ideal service have the option of searching for [...]

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Alex Saragusa
Jake Becchina
Mindy Earle
Sarah Boyd
Kate Kimble

In an era where law enforcement faces heightened scrutiny, fostering trust within the community has become critically important. Such conditions require approaches beyond traditional engagement methods that may no longer [...]

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Diana Knapp

The Jackson County Sheriff’s Office Detention Center (JCDC) in Kansas City successfully altered its operations and community relations. This is despite the fact that Kansas City remains as one [...]

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Dr. Jeff Fox, PhD

This webinar explores contemporary issues in law enforcement and criminal justice from gaps in the public’s perception and the reality of the profession and critical concepts and considerations that [...]

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Tina Buneta

911 Centers typically are set up hierarchically as an ancillary of either the police or fire department. However, given the expanding role of 911 centers in public safety and the respective challenges [...]

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Katharine Manning

Unlock the power of empathy in the workplace with its ability to address recruitment, staffing and retention issues, and enhance employee engagement and productivity. Katharine Manning leads this interactive discussion [...]

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Zoe Russek-Sobol
Laura Wyckoff, Ph.D

There are areas for improvement in the law enforcement field, no doubt. But how can law enforcement agencies discern between the policies and practices that are worth their time and [...]

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Dr. Jeff Fox, PhD

What is excellence? Is it the same as perfectionism? How does one achieve excellence in the criminal justice profession? This webinar explores the nuances of excellence and how mindset, perseverance, [...]

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Halcyon Frank

The role of dispatch may be overlooked in the public safety space. They are, after all, enclosed within the confines of their centers while EMS, fire, and law enforcement are [...]

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Wendy Hummell

More value is being placed on wellness across public safety agencies in the US brought about by the recognition that wellness directly impacts workforce performance, recruitment, and retention. As a [...]

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Tamara Lyn

There is a profound connection between personal core values and success. The more our core values are aligned with the choices and decisions we make in our jobs and our [...]

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Sam L Davis

Uncontrolled emotions can lead us to less than favorable outcomes. Relationships, careers, and lives and on the line when emotions are left unchecked. This webinar explores emotions and behavior, and [...]

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Sara Weston

People tend to cower from leading because they either feel not empowered to lead or feel helpless to lead. It is imperative, however, especially for women, to take on that [...]

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Brenda Dietzman

Baby Boomers and Gen X left the workforce during the pandemic. As a result, millennials are taking over leadership roles in organizations. Unfortunately, employee retention is problematic with younger generations [...]

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Maria Valdovinos Olson
Karen Amendola

Organizational stressors are stressful conditions which the organization and/or its leaders have control over. Meanwhile, operational stress refers to conditions inherent in the job and are part of day-to-day [...]

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Al Cobos

How to make communication effective within organizations? How to get buy-in, not just compliance, from followers? How can teams and agencies be better through a zero-cost way? Al Cobos returns [...]

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Sarah Boyd

Clay County Sheriff's Office Facebook page was hacked in November 2021 and the culprits were traced halfway around the world. Sarah Boyd shares her experience as the Public Relations Manager for [...]

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Kate Kimble

Social media created an interesting twist to human interactions. Sometimes, for some people, it can become so toxic that a social media detox is needed for mental well-being. The negativity [...]

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Tamara Lyn

There is transformative power in embracing coaching techniques in leadership. This session explores how a coaching mindset that taps into both the leaders’ and their followers’ learning agility can address [...]

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Joe Wheeler

This webinar will explore the challenges and best practices when implementing enterprise court technology within the criminal justice system. The focus will be on effectively translating strategic plans into successful [...]

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Katharine Manning

Working in the criminal justice system means being regularly exposed to trauma on top of the stress and demands of the job, as well as the challenges that we all [...]

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Diana Knapp

It’s been said that people leave bosses, not companies. With this in mind, leaders then are in the driver’s seat when it comes to engaging employees, shaping an [...]

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John Griffin

Almost no animal has been a greater object of vilification by humans and more eradication efforts than rodents. This webinar provides a discussion on human issues with rodents, characteristics and [...]

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Thomas Dworak

Is your current supervision style to subordinates not as effective as you want it to be? Perhaps a shift in approach is warranted to see positive outcomes for both you [...]

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Michael Menefee

Technology plays an indispensable role in modern life, revolutionizing various sectors, including the criminal justice system. In particular, the adoption of virtual meetings offers the potential to enhance probation supervision. [...]

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Darren Ivey

  The first responder career field is one that is more likely to be exposed to trauma compared to other professions. Without tools and guidance on how to navigate these traumatic [...]

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Chris Smith

The Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life. One of the things it encompasses [...]

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Dr. Jeff Fox, PhD

Performance management is typically seen as that once-a-year event that staff and their direct superiors participate in to gauge employee productivity for compliance purposes. This webinar aims to reframe performance [...]

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David Bond
Ed Sherman, Psy.D.

Leadership isn’t always a walk in the park. The people being led may have different work styles, may be demotivated, or not always do as they’re told. Situations [...]

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Obed Magny

We’ve all heard the expression, “Culture eats policy for breakfast.” The question that is rarely discussed is, why is that? In this ever-changing world of public safety, knowing how [...]

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Rhonda Glover Reese

Law enforcement officers have felt the frustration of trying to achieve the next level within their careers. The steps in getting to that next level can be murky and exhausting, [...]

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Rosanne Richeal
Jonni Redick

Women are underrepresented in leadership roles in public safety and criminal justice professions. Various campaigns, policies, and programs are being implemented in an effort to change this. Executive coaching is [...]

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Ray Nash

When it comes to interviewing in the law enforcement setting, rapport-building tends to be overlooked. Building rapport is crucial to extract as much information from suspects, victims, or witnesses. This [...]

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Halcyon Frank

 Mastering the art of giving and receiving feedback in the professional realm empowers individuals and teams to elevate their performance and drive collective success. Unfortunately, not everyone is adept at [...]

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Diana Knapp

Suicide is the leading cause of death in jails and prisons in the United States. Those working in jails and prisons are also highly likely to be exposed to such [...]

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Jackalyn Rainosek

If there’s anything certain in life – it is change, and yet we all still struggle through it. This is the third installment of Dr. Jackalyn Rainosek’s webinar series [...]

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Kent Shaw

Event deconfliction is crucial for officer safety, preventing operational clashes, and avoiding overlap in investigations. Thus, law enforcement professionals must learn the tools and develop policies to adopt this crucial [...]

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Linda Ahrens

Chaplains have been significantly utilized in the corrections setting to provide inmates with support and guidance to set them up for success. Correctional staff, being exposed to the same environment [...]

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Brenda Dietzman

Women may "play small" due to societal biases and gender stereotypes. In the workplace, this creates adverse impacts on women’s career trajectory and confidence which hinders women’s professional [...]

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Jim Martin

In the corrections and correctional health care setting, outcomes are important – for the inmates, the staff members, and the facility as a whole. Jim Martin has identified the Pathway to [...]

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John Shuford

Organizational stressors were found to have significantly impacted staff morale, employee satisfaction, and retention across industries. In law enforcement and corrections where job duties are demanding and stressful, to say [...]

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Lucy Watts
Jim Pingle

Data plays a crucial role in improving justice outcomes in the ever-evolving public service landscape. However, effectively utilizing this data requires optimized business processes, advanced analytics, and strategic data integration. [...]

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Theresa Magyera
Ken Clary
Maureen Q. McGough

The 30x30 Initiative is a program aimed at increasing the representation of women in law enforcement agencies to a minimum of 30% by the year 2030. It recognizes the underrepresentation of women [...]

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Jonni Redick

Given the recruitment and retention issues law enforcement organizations are facing, it makes sense to focus on talent management. After all, when the workforce is happy, they’re more likely [...]

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Diana Knapp

Having a multi-generational group of decision-makers at the table in organizations brings several benefits. Diverse perspectives and experiences result in more comprehensive and well-rounded decision-making that promotes innovation, adaptability and [...]

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Ed Sherman, Psy.D.

Discerning what a good leader looks like versus a bad one comes from our own experience of being led as a follower. When the time comes that we’re expected [...]

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Katharine Manning

Trauma-informed leadership is crucial in organizations. Trauma-informed leaders create a supportive environment that prioritizes understanding, empathy, and healing, fostering better outcomes for both staff and the individuals they serve. This [...]

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Jackalyn Rainosek

Change is inevitable, yet many individuals and organizations struggle to embrace it fully. In this insightful session, that is part of the Change webinar series, we delve into the various [...]

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Al Cobos

Managing up refers to managing an employee’s relationship with their supervisor or manager by adapting a work approach that caters to the supervisors’ needs through communication. This session focuses [...]

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Samantha Collins
Tom O'Connor

This is a follow-up to Brian Lovins’ webinar on “Referee or Coach: How a Coaching Identity May Just Save Probation”. Coaching has been established as a valuable skill when managing [...]

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Michael Turkot
Ken Morris
Jennifer DeFrees
Benjamin H. Sites
Jesse Loomis

As marketplaces trend more and more towards online purchasing, many sheriff’s offices across the US are exploring virtual alternatives to in-person auctions conducted at the local courthouse, citing the [...]

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Thomas Dworak

While the focus is on tactics such as de-escalation, physical techniques, and new control weapons, little training is applied to the area of decision-making.  Criminal justice professionals work in an [...]

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Brenda Dietzman

This webinar is the second installment of a two-part webinar series on organizational stress. The first part zeroed in on organizational stress from the frontline’s perspective but this time [...]

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Diana Knapp

The Jackson County Detention Center in Kansas City went through some tough times between 2014 and 2017 as the facility and its leadership were hounded with issues and acknowledged that they were [...]

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Jacqueline Drew
Sherri Martin

A large-scale survey was conducted by the National Fraternal Order of Police partnered with Griffith University to capture the state of the law enforcement profession through the eyes of the [...]

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Erik Fritsvold

Have you ever come into an organization as an outsider and assumed a leadership position in an entity where you don’t have much subject matter expertise as those that [...]

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Brenda Dietzman

Helping professionals cite the major source of workplace stress as being organizational in nature rather than operational stress. This suggests that organizations, the leadership, and even the frontline workers can [...]

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Ashley Heiberger

Law drives policy, policy drives training, and training should lead to improved performance. This is the premise for this webinar. And for this transitive law to effectively play out, Ashley [...]

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Ed Sherman, Psy.D.

Effective communication is crucial in achieving successful outcomes at work, whatever the industry may be. Conflicts arise, employees become dissatisfied, and organizational goals aren’t met because effective communication isn’[...]

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Don Redmond

Unmanned Aerial Systems (UAS) better known as drones are being adopted by more and more public safety agencies to improve first responder service. But given that it is still a [...]

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Ed Pallas

The idea of being a follower may conjure thoughts of sheep being herded, blindly obeying what is being asked of them. However, effective followers are required for there to be [...]

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Bobby Kipper

What does it take to establish organizational success? According to Bobby Kipper, it takes three components. The EAC factor which stands for expectations, accountability, and consequences help ensure success for [...]

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Katie Nelson
Kate Kimble

Various strategies have been developed in the realm of policing when it comes to improving the performance as well as the reputation of the profession. One approach that is being [...]

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Sara Weston

A job in the public safety field is demanding, stressful, and even traumatic. Compounded with other responsibilities individuals have in other aspects of our lives, it is easy to get [...]

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Al Cobos

Leaders want their organizations to be productive and efficient. Relying on compliance based on authority, however, isn’t the best strategy. More and more leaders are acknowledging the importance of [...]

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Dr. Jeff Fox, PhD

The term professional is being used in different ways in the English language which impacts its scope and limitation. Are those working in public safety considered professionals? What does it [...]

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Katharine Manning

When thinking about leadership traits – things like critical thinking and decision-making tend to come up. However, the most important but underrated leadership trait is actually empathy. Leaders who demonstrate empathy [...]

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Howard Banks
Ken Clary

Issues with recruitment and retention brought about by a plethora of factors are fueling the staffing crisis in law enforcement. With a much smaller applicant pool than ever before and [...]

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Brenda Dietzman

As the new year rolls in, we often try to figure out ways to make it a little better than the previous one. People gravitate towards new year’s resolutions [...]

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Elizabeth A. Dunn
Rebecca Morgenstern Brenner
John T. Schultz

Collaborations in criminal justice and emergency management have been proven to be a force multiplier, especially when the partnerships are with fields that espouse an evidence-based approach. Typically, the fields [...]

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Sara Weston

The helping profession at times may feel like a thankless job, particularly for telecommunicators and dispatchers who are treated as mere voices and hands as they are not seen in [...]

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Margaret M. Crowley

One of the things that most people tend to avoid and have problem dealing with is conflict. The reason? A lot of us are not trained how to handle it [...]

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Jonni Redick

When looking to promote, the role doesn’t always come with a manual. The job description may provide guidelines and requirements which may be too general or vague, but the [...]

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Tira Hubbard
Brenda Dietzman
Wendy Rich-Goldschmidt

Being a woman in a male-dominated industry presents obstacles that can either prevent you from going further in your career or fuel you to pursue your goals one by one. [...]

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Bobby Kipper

How three basic words can transform your overall performance and empower individuals to reach their short and long-term goals. Participants will learn that self-expectations, accountability, and consequences are three action [...]

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Ed Pallas

Promotions are rarely a walk in the park. The path to it may be full of obstacles in form of screeners or assessments. And once the coveted spot is attained, [...]

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Jonni Redick

It is expected of any person to want to improve one’s self and progress in life. In the professional setting, this looks like training, mastery of skills, and promotion. [...]

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Ken Clary

Making changes isn’t the easiest thing to do as an individual, moreso for organizations. But when the status quo is just so abysmal, change is the only way to [...]

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Kathy Murphy

Almost everyone has found themselves amidst a decision questioning our judgment and not quite knowing what step to take. What does it take to make the best decision at the [...]

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Obed Magny

Given the issues and changes that the policing profession is facing, leaders are now looking for ways to keep their people engaged and satisfied in their jobs. How to achieve [...]

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Nick Spencer

Workplace violence is one of the most horrific incidents in society today. Who commits such acts? Agitated individuals who are recently terminated or are displaying high-risk behavior motivated by different [...]

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Ed Sherman, Psy.D.

This is the third installment of Dr. Ed Sherman’s webinar series. The first part tackled the Leader’s Dilemma and how leaders can balance the interests of employees and [...]

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Nicole Fredricks Jackson

We all want to be better off in life – be it physically, emotionally, or professionally. But any improvement entails changes – and this is typically where the difficulty comes in because [...]

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Al Cobos

Maslow’s Hierarchy Of Needs has been used for decades to understand human requirements and motivations in life. The model can also be utilized to evaluate and subsequently drive performance [...]

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Bobby Kipper
Scott Geller, PhD

With the barrage of issues hounding law enforcement and related justice professions, different approaches utilizing complicated models, advanced skills, and innovations are implemented in response. But at the heart of [...]

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Brenda Dietzman

Men and women are different – but it doesn’t make one better than the other. Each one has strengths that can be harnessed and weaknesses that can be improved. This [...]

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Dennis Nayor

This is the second part of the webinar series on Career Survival with the Administrative Ranks in Policing. The first installment introduced the components to promote career survival that leaders [...]

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Jackalyn Rainosek

Change isn’t always easy especially when it isn’t something that we internally decide upon and instead brought about by external forces. Change, however, is also inevitable and something [...]

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Dennis Nayor

Amidst all the controversies and public scrutiny, a job in the law enforcement profession isn’t as appealing as it used to be. But there still are a handful of [...]

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Sheryl Victorian

In a time where law enforcement actions and decisions are scrutinized in great detail by the public, everyone within the profession is expected to do their share to foster trust [...]

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Brenda Dietzman

True leadership does not rely on titles. It is often observed in day-to-day situations where people step up outside of their roles and serve as informal leaders to ensure successful [...]

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Marc Hildebrand

Looking to make a change but finding yourself not just quite going all in or unable to sustain it? What you just might need to truly make things happen for [...]

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Michael Levin

If you lost one parent after another just after graduating from highschool, how do you think your life would’ve turn out to be? Would you have dwelled in your [...]

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Obed Magny

Leaders in the criminal justice field need to be emotionally intelligent, now more than ever. Being a leader who understands and relates to people from various backgrounds and all walks [...]

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Halcyon Frank

There is more to leadership than just the title and prestige of the people. In its truest essence, leadership does not require a title but entails selflessness and perseverance to [...]

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Justin Erikson

Various approaches have been employed by different law enforcement agencies to rectify the damage of a few but too publicized incidents and rebuild trust within the communities they serve. Most [...]

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Wendy Hummell

The need to support law enforcement officers’ holistic wellness given the stressful, if not downright traumatic nature of the job, is being recognized by more and more agencies and even [...]

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Elizabeth A. Dunn
Rebecca Morgenstern Brenner
John T. Schultz

Criminal justice professionals are subjected to public scrutiny these days. Despite being overburdened already on any regular day, they are still the ones on the frontlines responding when critical events [...]

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Al Cobos

For criminal justice agencies, challenges are more of the status quo than the extra-ordinary circumstance. These become even more challenging when people must be steered into an intended path, but [...]

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Thomas Dworak

Leaders shape the outcomes of the agencies they direct and the job satisfaction of the people they manage. Given the current staffing crisis in the criminal justice profession, the role [...]

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Margaret M. Crowley

Apart from the fact that corrections facilities are over capacity, it is also acknowledged that existing sentencing procedures and outcomes don’t always address the root of the problem. Alternative [...]

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Renée J. Mitchell, J.D., Ph.D.

Numerous programs are being implemented in law enforcement in attempt to combat existing problems that plague the community – some of which achieve the goals they set out, some not quite. [...]

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Chris Jones

Personality assessments are a great way to better understand oneself in the people around us. The Myers-Briggs Type Indicator (MBTI) is one of the most widely used personality assessments across [...]

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Jonathan Aronie
Travis Taniguchi
Gary Cordner

Issues are inundating the law enforcement profession as it relates to how officers interact who are the members of the community they have sworn to serve. There is much public [...]

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Mandy Nice
Joe Dulla

Law enforcement is experiencing obstacles at both ends of the employee life cycle - the profession is no longer as appealing as it used to be and law enforcement professionals [...]

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Jonni Redick

This is the second installment of Jonni Redick’s two-part webinar series How Women Rise. The first part looked into perfectionism, people-pleasing, waiting for others to see you, social relationships [...]

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Thomas Dworak

Law enforcement is struggling with staffing issues. First, the profession is no longer seen as an appealing option for those looking to start a career. Second, a slew of law [...]

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Wendy Hummell

People often compartmentalize the symptoms that they are experiencing into physical, mental, or emotional. What we often miss is the interrelations of these symptoms with one another. Wendy Hummel leads [...]

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Jonni Redick

In this day and age where equality between genders is highly upheld in society, there is still an apparent gap in terms of the number of women working in the [...]

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Al Cobos

Implementing disciplinary measures in the workplace are performance and accountability mechanisms to ensure that the workforce is performing up to a certain standard and are not violating any standards or [...]

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Tracy Ertl

Bullies don't just exist in school halls and schoolyards. Just when we think we’re done and over with with that phase, we find ourselves dealing with the same thing [...]

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Ed Sherman, Psy.D.

This session is a supplement to the Dealing With Challenging Staff Members webinar. This time around, Ed Sherman will be answering the many questions webinar participants have sent in related [...]

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Bobby Kipper

This is the second installment of the Performance Driven Thinking webinar series. The first part defined performance-driven thinking and discussed its components, contributing factors, the type of goals, how entitlement [...]

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Lori R. Todd

Animal welfare agencies, as well as other branches of the criminal justice profession, can all attest to the challenges when it comes to resource allocation, especially manpower. Because of this, [...]

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Bobby Kipper

Have you ever wanted to achieve something but are not quite sure how to get from point A to point B? Or are you amidst achieving your goals but are [...]

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Chris Jones

Change isn't easy – be it at the individual level and even more for organizations that have multiple moving parts, with complex systems policies and protocols that will be impacted by [...]

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Wendy Hummell

Ever felt like you want to achieve something only to feel limited by your own thoughts and beliefs? Don't worry because you're not the only one. You see, humans are [...]

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Ed Sherman, Psy.D.

Anyone who has been put in charge of a group of people is well aware that there will always be someone or a few who will make the job a [...]

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Tracy Ertl

Stressors are inevitable in the world we're living in today. This is especially true for helping professions where all of the incoming information tend to be inherently negative. The value [...]

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Thomas Dworak

We can all agree that decision making can be made more effective if there is some degree of rationality and emotional intelligence employed. Thomas Dworak unpacks emotional intelligence, decision-making, and [...]

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Al Cobos

For most, the concept of decision-making involves deliberating various factors religiously to come up with a logical decision. For those working as law enforcement, first responders, and in other professions [...]

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Marc Hildebrand

So many things to do, so little time. We all have goals for different aspects of our lives that it just seems impossible to accomplish all at the same time. [...]

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Rich Martin

Law enforcement personnel are stressed and leaving their jobs, and very few are interested in joining it to fill the positions. Meanwhile, the public questions law enforcement’s authority and [...]

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Jenn Markey
Martin Hoff

Trusted identities, credentials, and transactions of employees and citizens are more important now than ever. Hybrid work environments are becoming the norm, financial and personal information-based transactions are happening more [...]

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Scott Giacoppo

The animal services profession has grown so much. From being the “dog catchers” of the early days, Animal Control Officers are now professionals responsible for public safety. Unfortunately, old habits [...]

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Shawn Williams

The issue of training and its efficacy has been brought up in an attempt to address the use of force issues law enforcement has encountered in the not-so-distant past. This [...]

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Brenda Dietzman

Are you at a crossroad in your life? Is the demand of a job in the helping profession making you reconsider your career and life plans? Know that others have [...]

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Jonni Redick

Between the riots and civil unrest, use of force incidents, and the pandemic, just to name a few, it’s been a turbulent and crisis-filled ride for law enforcement. While [...]

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Ed Sherman, Psy.D.

Succession planning is often viewed as an organizational issue that can only be resolved by those in the top positions. In reality, there is much that can be done at [...]

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Michael Levin

Change is always easier said than done. And more often than not, when change is implemented, it isn’t always done in an approach that makes the most sense for [...]

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Thomas Dworak

Our lives and the world in general tend to be full of uncertainty. The uncertainty is ultimately beyond our control but there is something we can control in such instances – [...]

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Bobby Kipper
Scott Geller, PhD

Different approaches to policing are being introduced and implemented – some require complicated models, technical skills, and some of the most cutting-edge technology. However, it is typically the foundational concepts that [...]

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Chris Jones

The Myers-Briggs Type Indicator (MBTI) is a widely used personality assessment used all over the world. In the professional setting, familiarity with the MBTI can help boost individual and team [...]

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Josh Fisher

This is the second installment of a two-part webinar series on data-driven decision making for animal welfare organizations. The first course provided guidance on which data to track, the importance [...]

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Katie Nelson

A lot has changed in terms of how people consume information and remain up to date with current events. From waiting to watch the news at a fixed time of [...]

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Jonni Redick

If you’ve ever sought to get promoted, you probably know the feeling that comes with preparing for it – the sense of not knowing what you’ll be facing come [...]

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Jesse Loomis

More and more public sector entities are leveraging technology and innovations especially after the pandemic posed limitations on how we interact. Auctioning foreclosed property used to be done in the [...]

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Matthew Barter
Amanda Burstein
Melissa Reuland

With the public scrutiny that the law enforcement profession has been subjected to, agencies have been working hard to demonstrate their effectiveness in addressing the challenges that they face daily. [...]

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Ed Sherman, Psy.D.

Decision-making is one of those skills that we never really get proper training for. It is one thing to make questionable decisions in our personal lives. But when the decisions [...]

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Rich Martin

Leaders can implement various strategies but a deeply ingrained organizational culture can resist if not downright reject any efforts for change. This webinar will expound on the importance of organizational [...]

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Grant McDougall

The law enforcement profession is demanding to say the least. In a career where one is deployed to some of the most dangerous and daunting situations, it requires those who [...]

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Josh Fisher

Dataism is deemed as the modern-day ideology. Everything must be backed up by some sort of data to be considered compelling. Some industries however weren’t founded to be data-focused [...]

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Obed Magny

Transformational leadership is an approach that aims to increase engagement, enhance the motivation, and improve morale of the workforce. It is also a valuable tool for justice professionals to have [...]

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Brenda Dietzman

Experience is indeed a great teacher. There are things that we don’t get taught or trained in and just end up acquiring the skills as we go through life. [...]

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Wendy Hummell

The concept of resilience may seem abstract and at times romanticized to a fault. But at its core and in the practical side of looking at things, resilience is a [...]

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Ed Sherman, Psy.D.

Typically, the interests of the employees and the employers are viewed to be at odds with each other, and leaders also usually find themselves in a dilemma and balancing on [...]

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Kate Kimble

We’re all living in a world where information is being released for public consumption constantly. Unfortunately, some of these are actually inaccurate or just deliberate misinformation. Public safety agencies [...]

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Al Cobos

Getting people to mobilize around a goal isn’t always the easiest thing to do. The same goes for getting the community members into building relationships with law enforcement that [...]

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John Barbieri
Michael M. Cutone

Police cannot arrest their way out of criminal activities in communities, that is for sure. Arresting all the bad actors law enforcement can get their hands on places a huge [...]

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Cheryl Stewart
Michael M. Brown

This is the final installment of the six-part Emotional Intelligence (EI) webinar series. Past sessions introduced the Dr. Reuven Bar-on EI Model, unpacked self-awareness, discussed the importance of stress management, [...]

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K. Campbell

According to the 2020 FBI Internet Crime Report, internet crime complaints and monetary loss due to cybercrimes were at a record high in 2020. The caveat is, of course, these are just [...]

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Damon Ing

The first step is always the hardest. It also often is a step outside one’s comfort zone. For law enforcement officers recently promoted to a front-line supervisor, this is [...]

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Emily LaGratta

The justice system is under heavy scrutiny. The outcome of this is the public’s deteriorating trust in the agencies and processes within. Trust-building is paramount, but the question being [...]

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Sheryl Victorian

According to a Gallup Poll, the public’s confidence in law enforcement has declined for both the Black and White segments of the population and has been its lowest point [...]

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Cheryl Stewart
Michael M. Brown

This is the fifth of the Emotional Intelligence (EI) webinar series. In the past four sessions, we’re introduced to the Dr. Reuven Bar-on EI Model, unpacked self-awareness, discussed the [...]

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Obed Magny

Dealing with critical incidents, people that could potentially endanger public safety, generally righting what is wrong with the community is no easy feat – this is what the criminal justice profession [...]

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Scott Wolfe

The law enforcement field is pushed into the spotlight due to controversial and complicated interactions between the officers and the community. Not one to take things sitting down, law enforcement [...]

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Ben Gorban
Frank Straub, PhD
Jennifer Zeunik

It’s been said time and again, it’s only failure if you don’t learn from it. In the current political climate where law enforcement is under scrutiny, efforts [...]

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Katie Nelson
Kate Kimble

Transparency is a success indicator in the public service space. How do organizations effectively achieve this in their efforts in an arena that deals with sensitive if not classified information? [...]

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Duane T. Bowers, LPC

The pandemic affected people all over the world. Physically – with their mobility reduced due to health protocols; socially – with lessened interactions with loved ones; professionally – with productivity impacted by remote [...]

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Katharine Manning

There are a lot of people who are suffering from stress and trauma that are not getting the help they need. This fact is only exacerbated over the last year [...]

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Joel Caplan, PhD

What happens when you merge factors of evidence-based and community policing together? Well, you get a super-informed strategy to mitigating and managing crime and other issues that a community might [...]

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Cheryl Stewart
Michael M. Brown

This session is the fourth of the Dr. Reuven Bar-on Emotional Intelligence Model webinar series. The first session provided an overview of the Emotional Intelligence EQ-i 2.0 model. The second webinar [...]

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Mark Warren

Safety and security are essential – heads of states, organizational leaders, and celebrities face threats and risks and employ protective details to provide this. Ordinary people, however, can likewise encounter such [...]

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Brenda Dietzman

Willingness to learn is a critical skill in any individual. Learning, however, can be a time-consuming process, and in the public safety and helping profession, the gift of time is [...]

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Katie Nelson

The last 12 months have been intense. In between a pandemic that threw off the whole world, the attack on the Capitol, incidents that pushed the BLM and StopAAPIHate movements into [...]

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Obed Magny

There’s just too much we’re all dealing with in the world today that being on that go-mode just becomes our default setting. It means being always ready in [...]

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Al Cobos

Outside the “cool” parts of law enforcement that we see on TV, a huge chunk of the profession operates on a lot of people skills and community engagement. Checking how [...]

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Cheryl Stewart
Michael M. Brown

This session is the third of the Emotional Intelligence webinar series. The first session provided an overview of the Emotional Intelligence EQ-i 2.0 model, the research it is based upon, the [...]

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Jenn Markey
Martin Hoff

When it comes to the identities, credentials, and transactions of employees and citizens, securing a foundation of trust is more important now than ever. This webinar will explore the trends, [...]

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Shawn Williams

The turn of events over the last few years highlighted the adverse consequences of lack of cultural intelligence and beliefs fueled by hate. It is useful more than ever to [...]

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K. Campbell

If there’s anything that the last 12 months taught us, it is that things can go awry any moment, danger is always lurking, and it is critical to make personal [...]

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Jamie L. Roush

Data-driven and evidence-based approach is the buzzword in almost any industry lately. With all the data that’s made available from the numerous technology and systems that we are using, [...]

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Brenda Dietzman

We all probably started out in our careers with some goal. But somewhere along the journey, the goal may start to blur, we might get sidetracked, finding ourselves meandering or [...]

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Cheryl Stewart
Michael M. Brown

This webinar is the second of a three-part series on emotional intelligence. The first session provided an overview of the Emotional Intelligence EQ-i 2.0 model, the research it is based upon, [...]

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Duane T. Bowers, LPC

We witnessed massive changes around us. Between 2020’s wildfires, COVID-19, George Floyd, the civil unrest, to a heated presidential election, and the fresh Capitol riot of 2021, we’re all forced [...]

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Katie Nelson

Dealing with critical incidents is a default setting for those working in the law enforcement arena. Those in the front lines are putting themselves at risk handling some of the [...]

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Jesse Loomis

With COVID-19 rampant across the U.S., sheriffs in Pennsylvania sought to find a way to continue their auctions without risking further spread of the infection. A progressive sheriff decided [...]

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Dr. Jeff Fox, PhD

Some of the most pressing problems that entities both in the public and private sphere are facing right now boil down to ethics. Use of force, bribery, and corruption are [...]

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Al Cobos

Managers aim to move their people towards an organizational goal. But by merely telling someone just what to do, you may be setting them up for failure when they’re [...]

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Jeffery Carroll
Alex Goldenberg
Glen Mills
Paul G. Goldenberg
Mark Pfeifle

Disinformation is wreaking havoc on our modern society. The January sixth attack on the Capitol is one of the most glaring and horrifying examples of which. Groups that operate on [...]

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Cheryl Stewart
Michael M. Brown

In the real world, it takes more than just the traditional definition of intelligence to make it in life. Emotional intelligence, also known as EQ, is regarded as a much [...]

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Michael Goold

Organizational productivity has been linked to a multitude of factors, and leadership is identified as one of the key cornerstones of this topic. The role of managers is seen as [...]

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Adam Leath

Too often, employees come to their bosses for grievances in hopes that they can provide answers to their questions and solutions to their issues. But did it ever occur what [...]

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Halcyon Frank
Amy Morgan

Ensuring the safety of the public requires constant coordination between the agencies involved. Fire, EMS, law enforcement, dispatch – these are just some of the key stakeholders that must collaborate to [...]

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Bill Pope
Craig Storer

There are ongoing FCC proceedings that aim to regulate the Inmate Calling Services (ICS) rates and fees. Changes proposed will impact the operations of prisons and jails in terms of [...]

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Katie Nelson

If you’re finding yourself not performing at your best the past months, you’re not the only one. The past 9 months or so had been surreal, from natural disasters, [...]

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Eric Knutson
Jeannette Dominguez
Anthony Norman

These days, recruiting for roles within the Police Department is quite the task. It requires agencies to have an awareness of what exactly they’re looking for, and what the [...]

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Rob Weinhold

In the law enforcement arena, it is not a matter of if a crisis will hit, but when will it hit. Crises may mean time, money, customers, careers and, in [...]

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Lois James, PhD
Renée J. Mitchell, J.D., Ph.D.

Implicit bias is a hot issue that the Justice Clearinghouse has covered in past webinars. However, most of these past discussions centered on defining implicit bias and how it manifests. [...]

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Dr. Jeff Fox, PhD

To be able to have a great workforce, leaders and managers must work throughout the employee life cycle, from first day to farewell. There are so many resources on workforce [...]

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Rick Hodsdon

In an era when nearly everyone is equipped with a smart phone with audio-visual recording ability the number of recorded negative encounters between law enforcement and the public over the [...]

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Greg Goreck
Don Redmond
William “Fritz” Reber

Stories get modified as it is passed from one person to another, some details will be omitted, added, and at some point, things get lost in translation. The same is [...]

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Kimberly Miller

Selling is a primary life skill. It may not be as obvious, but every day, we’re selling. Selling is a valuable skill that is being practiced in most of [...]

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Jesse Loomis

A significant chunk of our lives now lives online. The last couple of months is a testament to the value of technology and our reliance on it now that we [...]

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Josh Fisher

This is the second installment of a series on animal services intake. The previous webinar tackled the challenges that the Charlotte-Mecklenburg Police Department Animal Services Unit struggled with in terms [...]

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Clifford Pinkney
David Hutchinson
Mark Pfeifle
James Stuart
David Beth

Incidents of civil unrest have been materializing in different parts of the US. The issue itself is complex and unfortunately, it is the law enforcement agencies that are bearing the [...]

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Gipsy Escobar

Various factions are claiming differing positions as facts that most of us may no longer be sure which of these to believe. In these times of information overload, one thing [...]

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Jeff Thompson, Ph.D.
Kevin Morison

More officers are dying by suicide than line of duty deaths. This conveys that while they’re well prepared and trained to handle critical incidents and dodge attacks and bullets, [...]

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Brian Williamson
Joseph Hoebeke
Michael M. Brown
Kimberly Miller
Deanna Cantrell

The world today is rife with issues that challenge people’s priorities and politics particularly for those who were bequeathed with the mandate to keep the peace and safety of [...]

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Kimberly Miller

Bruce Lee is famously quoted for saying “Be Water, my friend,” but what does it exactly mean? Dr. Kimberly Miller is back on the Justice Clearinghouse to dissect what exactly [...]

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Al Cobos

Ethics is one of those  concepts that we all know at the back of our minds, but rarely are there active discussions on how it impacts our decisions – both on [...]

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Thomas Dworak

Emotional Intelligence (EI) is about understanding and managing your emotions, along with the ability to establish and maintain relationships with others. Law Enforcement, Corrections, Parole or Courts are a relationship-driven [...]

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Adam Leath

Employee attrition and talent acquisition cost agencies a lot. According to a research, it costs an estimated $5,000 each time an employee leaves and requires to be replaced by another. With [...]

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Mitch Shim
Maria Volakhava

In 2020, effectively deploying law enforcement budget is more important than ever before. Whether you’re purchasing equipment for security, protection, combat, or emergency response, ensuring that you’re stewarding taxpayer [...]

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Kimberly Miller

Most of the changes in our lives are either ones that we mindfully laid out and prepare for or ones that disrupt our routines out of the blue. Our reaction [...]

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Josh Fisher

Working in animal shelters may seem like the dream job for animal lovers. The reality is it can be a logistical nightmare. Forecasting and planning become remote to what reality [...]

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Michael Goold

This webinar will introduce you to the principle of Emotional Intelligence and how you can prevent emotional hijacks, give yourself a yellow card, and “read” the emotions of others to [...]

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Kimberly Miller

It’s been told that the COVID-19 pandemic is the kind of storm that puts us all in the same boat, unfortunately, this isn’t exactly the case. When such [...]

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Mark Dolfi
Stephen Bevan
Tim Meyerhoff
Michael Cuti
Jason Thompson

Technology made our lives easier. The world we live in has been made so much more efficient through technology – transactions and processes have become more straightforward and seamless, systems and [...]

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Kimberly Miller

In any organization, there will be hierarchy, different teams, cogs in a machine, playing vital roles to move things forward. It might be impossible to find an organization that does [...]

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Tina Buneta
Doreen Jokerst
Kimberly Miller
Deanna Cantrell

True leaders welcome insights from others to become better. There are lots of resources – books, conferences,  coaches, and mentors – that offer leadership development advice. However, for female leaders, these may [...]

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Kimberly Miller

Webinar Video Clip: Owning Racism & Living the Solution There’s been public outcry over numerous incidents that‘s been happening all over the US seen to be fueled by [...]

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Adam Leath

When we try to be everything for others is often when we end up delivering a little less than our optimal output. This is particularly true for public agencies where [...]

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Dr. Jeff Fox, PhD

If COVID-19 proved anything, it is that planning is of the utmost importance when it comes to critical incidents and unplanned situations. And it is not just about coming up [...]

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Brenda Dietzman

Generalizing people based on the generation they belong to is seemingly apparent in the current zeitgeist. What should have been an opportunity to better understand people and provide support based [...]

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Jonas Baughman
Joel Caplan, PhD

Law enforcement agencies have employed various approaches when it comes to their efforts to curb criminal activities and maintain the safety of the communities they serve. This webinar will unpack [...]

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Al Cobos

It takes one bad apple to spoil the bunch, one bad incident to forget all the good that’s been done. Outlier events are putting the whole law enforcement arena [...]

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Michael Goold

Webinar Video Clip: Like Being the Boss? You'll Need Your Team to Stay that Way!   Law enforcement is currently under scrutiny. One can only imagine how challenging it may [...]

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Denise Beagley

There are numerous complex issues that the world is dealing with daily that one may wonder is there a way to fix any of these? While there is no absolute [...]

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Rick Hodsdon

Knowledge of legal concepts, albeit the most basic ones, provides all of us with a better understanding of how things work and how to traverse certain situations. This is particularly [...]

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Katie Nelson

Gone were the days when it considered acceptable for organizations to just say “no comment” when asked for a statement.  Innovations in communication and broadcasting created a world where the [...]

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Kimberly Miller

The Doctor is IN. Join us for the finale of this thought-provoking series about Resiliency, Leadership and the Challenging time we're living through. Dr. Kimberly Miller will be answering questions [...]

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Tina Buneta
Joseph Hoebeke
Doreen Jokerst
Justin Smith
William Beck
Jack Cauley
Kimberly Miller

Webinar Video Clip: Leadership on the Front Lines - Navigating the COVID-19 Pandemic    COVID-19 is testing everyone’s resilience. People are experiencing anxiety over their mobility, safety, livelihood, and [...]

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Don McCrea

Use of force incidents set back law enforcement agencies hundred-million dollars’ worth of settlement payout. And yet, when asked about challenges in the job, they cite a lack of resources [...]

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Kimberly Miller

This is the second installment of Dr. Kimberly Miller’s webinar series on resilience and bounceability. This time around, she will be providing six additional tools that can be integrated [...]

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Kimberly Miller

What the whole world is going through right now is testing all of us – from the government’s decision-making to things that we have better control of like our discipline, [...]

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Sarah Mostyn
Kevin Morison

Law enforcement agencies are facing a crisis. Pressures from different sides pose multiple threats to the workforce as agencies remain understaffed, the number of applications dwindling, voluntary retirement rising, and [...]

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Chris Jones

Any public sector initiative is only as good as the community support it gets. But rallying the community is easier said than done. This course aims to provide pointers on [...]

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Dr. Jeff Fox, PhD

Negativity can be justified when conditions are unfair, but constant negativity is just detrimental especially in the workplace where the whole team is working towards a goal. So how do [...]

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Denise Beagley

We’ve all come to understand that to be successful in our professional or personal lives, it requires more than just IQ. Justice Clearinghouse has featured numerous courses detailing the [...]

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Darrel W. Stephens
Peter Bellmio

Community safety is so much more than just law enforcement making arrests. It entails the community’s cooperation and other agencies’ collaboration to make the efforts more effective and comprehensive. [...]

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Nina Stively

By nature, the public sector is subjected to scrutiny on their decisions and actions, ensuring tax dollars are being spent sensibly. On social media, the criticism is amplified many times [...]

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Sean Goodison

The private sector is making innovations and improvements in how they conduct their business, and the public sector is definitely following suit. The Federal Bureau of Investigation (FBI) announced that [...]

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Chase Wetherington

Law enforcement is a field that is considered heroic. So is military service. So it kind of makes sense that the skills and expertise of military veterans be leveraged for [...]

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Cassie Johnson

What is a law enforcement planner? It isn’t as easily defined as it not specifically just one title or person. What identifies the role is its roots in data-informed [...]

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Katie Nelson

People’s lives are now online and expect the same for the public sector – to deliver services, provide information, and engage with the population online, and in critical situations, real-time. [...]

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Kimberly Miller

Every organization has a set of core values and mission statement. It is from these and the people within that the organizational culture is formed. These are the factors that [...]

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Sonia Quiñones
Karin Montejo

Leadership is a word that carries so much weight – power, influence, responsibility, and wisdom are just a few words that are associated with it. While some may be hesitant to [...]

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Harry Glidden

Law enforcement is supposed to be the guardian and protector of the communities that they serve. But somewhere along the way, distrust and animosity grew between the communities and law [...]

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Peter Bellmio

Public safety agencies are doing the best that they can to make sure that the communities they serve remain safe and peaceful. But still, there will be certain things that [...]

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Cecelia Rosser
Wendy Rich-Goldschmidt

Following the Women in Policing webinar series that covered various gender dynamics, diversity and women issues in the law enforcement field, this session will provide strategies to address issues related [...]

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Kimberly Miller

When people hear about conflict, it conjures thoughts and feelings of betrayal, disappointment, pain or anger, among others. Because of these negative memories and experiences, the most common response is [...]

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Stacey A. Wright

Cyberthreats exist and they evolve. With this in mind, it is always recommended to stay on top of things when it comes to cybersecurity. Anyone call fall victim to these [...]

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Claudine Wilkins

The realm of public safety, criminal justice, and animal control protects its personnel by granting some immunities that allow them to perform their duties. However, there are limitations to these [...]

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Kimberly Miller

Everyone needs to communicate, even those who refuse or are unable to talk utilize non-verbal form of communication to convey their preferences or emotions. Communication is critical in any relationship – [...]

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Corey Dobridnia

Any public agency knows that a community’s trust is the best measure of return of investment. And how does an organization gain trust? Through its engagement with the community [...]

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Dr. Jeff Fox, PhD

The word leadership has a lot of weight – it denotes power and responsibility, privileges and selflessness. With these in mind, some people may find themselves in a leadership position with [...]

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Rick Hodsdon

Most of the world is now online. This definitely altered our reality, changing how humans deal with their personal lives, the workplace, the society and its government. Technology provides conveniences [...]

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Jason Ratcliff
Darrah Metz
Kimberly Miller

One in every five American families has a pet. Pets provide security, companionship, happiness, and love to the individuals and families they live with. The law enforcement and criminal justice [...]

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Wayne C. Beyer, Esq.

A career in law enforcement grants specific powers, but it also comes with a set of obligations and limitations on one’s conduct and rights. It may seem like a [...]

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Karin Montejo

Communication skills play a critical role in achieving success in your career. Research in this area has recognized men and women differ in their communication styles. How we communicate goes [...]

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Peter Bellmio

Next Generation 911 is being integrated by public safety agencies in their goal to enhance emergency services through improved communications powered by wireless technology. As more and more communities are adopting [...]

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Rick Hodsdon

One of the ways that public service agencies measure their performance is through the trust that the community places upon them. With this in mind, every government employee is held [...]

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Anne Li Kringen
Paige Valenta

Performance evaluation in policing is often focused on simplistic objectives based on outcomes. Doing so fails to capture all the other facets of policing that goes beyond arrests, tickets and [...]

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Evie Monnington-Taylor

Diversity is being widely advocated in today’s society. This is no different in the workplace with the belief that it is the differences in views and experiences that allows [...]

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Rob Weinhold

We often think that we’re all prepared and got all bases covered until a crisis hits us. A crisis can just turn lives and organizations 180 degrees, disrupting established systems [...]

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Amy Morgan

Doing a Google search can easily expose you to the many ways society decides to categorize and label people. Are you an introvert, extrovert, or ambivert? Do you belong to [...]

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Alexander Weiss

Patrol workload staffing can be tedious. It may require trial and error before getting to that optimized point where the staff allocation is exactly the level needed to fully cover [...]

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Katie Nelson

The use of social media gave people the freedom and power to share their stories and experiences. Some abused this which resulted in the proliferation of false information and fake [...]

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Jeff Sweetin

Law enforcement is an elite profession that comes with specific skills and training. These are in demand for private establishments that desire to have a certain level of expertise in [...]

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Wayne C. Beyer, Esq.

Your job brings you in contact with the criminally accused, but now you are called the “defendant” in a civil case. What are the steps in civil litigation? Is your [...]

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Ray Nash

Law enforcement is identified to be one of the most stressful professions. But more often than not, what’s keeping our police, corrections and probation officers stressed out isn’t [...]

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Corey Yunke

Any agency that delivers services to the community understands the value in engaging the citizens and that return on investment is measured through the trust earned. It’s another story [...]

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Adam Ricci

In arenas that deal with emergency response and public safety, it is best to be prepared for things not to go as planned. Change can be scary – but it is [...]

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Mike Eberhardt
Pete Gagliardi

Whether implementing a regional or agency-wide preventive crime gun strategy, the establishment of formal policies is a critical factor that must be addressed.  These policies can be wide ranging in [...]

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James Williams
Ken Clary

When people refer to car crashes as accidents, it gives a tone that there isn’t much anyone can do to prevent it. But through evidence-based policing, the Metropolitan Nashville [...]

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Chase Wetherington

It wasn’t until about 50 years ago that the law enforcement field actually implemented efforts to encourage its members to pursue higher level of education. Prior this, just about anyone [...]

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Rick Hodsdon

The United States Supreme Court decision of Garrity v. New Jersey became the baseline in which government employees have the right to be free from compulsory self-incrimination. However, the concept [...]

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Kimberly Miller

The success or failure of any organization is often attributed to its leadership. Great leaders create a great team that results in great performance. An organization’s effectiveness and dynamics, [...]

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Corey Yunke

From being a place in the internet where students merely kill their time to connect and meet people through their network of friends, social media has evolved into a one-stop [...]

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Rich Martin

In 2018, CareerCast ranked policing as the fourth most stressful job in the US brought about by the dangerous and demanding nature of the profession. When an individual’s stress is [...]

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Peter Bellmio

One of the most common problems encountered by law enforcement agencies is the allocation of their resources. Various approaches have been employed by agencies not just around the US but [...]

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Stacey A. Wright

Cyberthreats are plenty, thus securing technology and infrastructure is now integral in any business or agency. But too often, the higher-ups of these organizations are not as adept with the [...]

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Mark Warren

In this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe could be capable of [...]

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Duane T. Bowers, LPC

In 2012, the Diagnostic and Statistical Manual of Mental Disorders (DSM–V) rewrote the definition of Post-Traumatic Stress Disorder (PTSD) such that it is no longer confined to those who experienced [...]

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Rick Hodsdon

The debate on gun control can get heated but despite conflicting positions from different sectors of society, federal statutes have definite stipulations on firearm possession in effect. These, together with [...]

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Thomas Dworak

EQ has been found to be correlated to success. The better we are in managing our emotions, the better will we be able to handle whatever it is that life [...]

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Kimberly Miller

Succession planning is complex – it is not just a matter of picking and choosing a person to pass the torch to. It’s an arduous process that involves modeling, coaching, [...]

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Amy Morgan

Difficult conversations are just that – difficult. They happen in instances when we need to communicate our grievances, things that we want to change, or deliver bad news. But there are [...]

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Mark Warren

The Workplace Violence webinar series started with a brief overview on the dynamics of the actors, the causes, types, phases, and impact of critical incidents. It also delved into the [...]

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Corey Yunke

There’s a common misconception that social media management is fast, free and easy. Unlike our personal social media accounts, managing social media for an organization requires a working budget, [...]

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Shon F. Barnes
Daniel Stewart

Evidence-based methods have been utilized in medicine and sciences for a significant time and it has resulted in desirable results. Evidence-based policing is a practice that is being embraced by [...]

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Rick Hodsdon

The Americans with Disabilities Act (ADA), first enacted in 1990 and amended in 2009 was put into place to eradicate discrimination against individuals with disabilities. In the workplace setting, ADA works to [...]

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Mark Warren

On February 15, 2019, another shooting incident took place – this time around, it is in Aurora, Illinois. Gary Martin, a worker at Henry Pratt Co., open fired and killed five other employees, [...]

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Jamey Gadoury
Thomas Dworak

If there is one thing that we ought to mindfully invest our time and efforts on, it is our personal growth. Doing this entails looking at one’s habits and [...]

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Kimberly Miller

With the growing amount of professional coaches and leadership strategies that are out there, it can get overwhelming which of them will suit us best – from stylish buzzwords, clever mnemonics [...]

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Peter Bellmio

This is a contentious issue in many police agencies. There is no generally accepted “best schedule."  Each system has advantages and disadvantages that must be weighed based on local needs. [...]

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Wayne C. Beyer, Esq.

Use of force is one of those cases that is always open for public debate. Law enforcement is scrutinized so many times for such incidents. Numerous factors are considered, and [...]

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Justin Watt
Jamey Gadoury

War zone. Unspeakable crimes. Americans responsible. What makes one person speak for justice when others stay silent? What happens when accusations lack evidence – and a life hangs in the balance? [...]

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Corey Yunke

While social media is viewed as nothing but an avenue to kill time for most people, it has evolved into playing a critical role for institutions – from private companies to [...]

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Rick Hodsdon

The Family Medical Leave Act is one of the major pieces of legislation adopted in the early 1990s. It requires nearly all public employers to provide up to 12 weeks per [...]

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Dr. Jeff Fox, PhD

Saying that communication is important is an understatement. It serves a central role in our lives, specifically our relationships – from the people closest to us to the most random strangers. [...]

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Eric La Scola

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork, are turning to smarter [...]

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David J. Rogers

When a person decides to be a part of the world of criminal justice, they are generally drawn in by the authority, having the means to protect the people they [...]

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Kimberly Miller

Taking on the job in the public sector means being ready to be of service to the people. For those working as first responders, health providers, or law enforcers – service [...]

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Peter Bellmio

Police patrol workforce staffing can be a tedious exercise that requires an immense amount of data collection and hours of number crunching during analysis. Despite the seemingly time-consuming effort, being [...]

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Gary Cordner

Evidence-Based Policing (EBP) has been around for two decades but only has been getting a lot of traction in the last few years. However, evidence-based policing is being practiced by [...]

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Amy Morgan

There are different types of personalities in the workplace, some of whom we may not necessarily see eye-to-eye with. Some claim the disconnect to be a result of generational differences. [...]

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Dr. Jeff Fox, PhD

Organizational culture and the management/leadership style makes all the difference for the agency and its members. It should become instinctive for any organization – be it a private entity or [...]

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Kimberly Miller

The human mind is a truly incredible thing. How it processes information outside of our consciousness is amazing. Implicit bias is one of those brain functions that run in the [...]

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Peter Bellmio

Workforce staffing can be problematic for law enforcement patrol officers who are always on the move. But to be able to support an agency’s requests for additional resources – be [...]

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Rick Hodsdon

As employees and employers, it is always good to maintain fairness in the workplace. How can one ensure that they are doing what is fair at all times? The National [...]

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Natasha Terk

For some people, the word meeting evokes hours spent unproductively, listening to people talk about topics that could've easily been settled through a call or email, or in some cases, [...]

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Tiffany Anderson
Candace Hammond

Most public safety agencies have existing facilities that are sufficient for their daily operations and activities. But for some, additional facilities or improvements to existing ones are necessary to deliver [...]

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Dr. Jeff Fox, PhD

Wouldn’t it be just nice if everyone in your workplace is working and contributing the best that they can? Unfortunately, that isn’t always the case. Some would only [...]

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Joe Alexander
Julie Ward

Cliché as it sounds, change is really the only permanent thing in life. Most think of the learning curve and the disruption when change happens, but with change also comes [...]

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Rick Hodsdon

The First Amendment rights are one of the great pillars of our democracy. Freedom of speech becomes a sensitive issue once a person enters the arena of public service though. [...]

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Dean Cunningham
Kate Kimble

Technology helped a lot for people to keep in touch and stay updated whether it is with other people or with their community. Every minute, millions of content are being [...]

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Difficult Employees
Kimberly Miller

Every organization has got its own share of good and bad. There are your superstar employees – the Jedis of your agency. Then there are your naysayers, critics, and apathetics – they [...]

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Thomas Dworak

Leadership is very important for any organization. Thus, hiring the right candidates and succession planning is critical to ensure an organization’s continuity. Finding the right leaders can be elusive [...]

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Jamey Gadoury
Judith S. Bethge
Thomas Dworak
Roy Bethge

During our final session Judy, Jamey, Roy and Thom will be taking your questions. Need further clarity on a concept? Want to go further down the rabbit hole on Courageous [...]

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Dr. Jeff Fox, PhD

The only permanent thing in the world is change. Trite as it might sound, it’s the reality. Changes happen in our personal lives, in our workplace, in society. There’[...]

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E5 Leadership
Ray Nash

The type of leadership in effect in any agency is reflected in the people that work within its halls and the institution itself. Whether the agency and its personnel will [...]

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Brian Murphy

Lt. Murphy will share his story of being a reluctant hero in the face of being shot 15 times during the Sikh Temple Shooting in Oak Creek, WI. Discussion will include [...]

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Will Davis

Creating a long-term and sustainable strategic plan can be one of the challenges for institutions – whether public or private. Ensuring that an institution's priorities and trajectory are congruent to the [...]

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Matthew Kail
Duane T. Bowers, LPC

Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved by [...]

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Dan Linskey
Jamey Gadoury
Roy Bethge

Dan Linsky was Superintendent-In-Chief (ret) of the Boston Police Department during the Boston Marathon Bombing. Chief Linskey will share leadership lessons from the Boston Marathon Bombing including the role of [...]

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Ray Nash

Resiliency is a highly-revered quality. Overcoming adversity and our personal demons can be tough. More so when you’re in a position that exposes you to different characters and situations. [...]

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Leadership Seminar Series
Judith S. Bethge
Roy Bethge

In this session, participants will gain a better understanding of courageous leadership and develop strategies to improve their overall leadership capacity. Topics will include developing courage, the importance of mindset [...]

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Natasha Terk

Writing isn’t everyone’s strongest suit but it’s one of those things that we won’t be able to avoid. We need to write, even its just for [...]

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Ray Nash

Virtually all instances of police misconduct are the result of ego-driven officers operating “out from under authority.” Officers have been delegated all of the lawful authority necessary to accomplish the [...]

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John Thompson

In today’s society, EQ is more important in the field of public service. John Thompson shares this to the attendees as he discusses Emotional Intelligence for Law Enforcement. John [...]

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Thomas Dworak

  Thomas Dworak is the instructor, content developer and consultant for the Virtus Group where he facilitates and develops training programs. His prolific background in law enforcement and education shaped [...]

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Dr. Jeff Fox, PhD

From an outsiders’ point of view, law enforcement seems to be one of those muscle-intensive jobs. Once you’re in the profession though, then you’ll realize that brain really [...]

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Michael G. Aamodt

Employers use background checks – both criminal and credit history – when deciding which candidates to hire. Due to the increase in lawsuits involving background checks, they tread a fine line when [...]

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Ray Nash

Ray Nash has 40 years of experience working in law enforcement. Ray was first appointed as a police chief at the age of 23, had 3 terms as a sheriff, and became the [...]

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Cassidee Carlson

The recent shooting in Kentucky was the 11th of the year, and the worst so far. This statistic is difficult to wrap our heads around as it is only 25 days [...]

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Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

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Thomas Dworak

Law enforcement is a prestigious career path, but recently, the younger generation isn't as keen into entering this field with the expanse of opportunities and possibilities being presented by the [...]

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Amy Morgan

Self-fulfilling prophecy (SFP), when used positively, can assist us in manifesting our intentions and goals and turn these into reality. Unfortunately, people use SFP at times as negative self-talk. The [...]

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Best Practices in Drug Testing
Mark Hendershot

Drug use and abuse are some of the biggest issues of the global community – in the legal and criminal perspective, as well in the scientific and medical point of view. [...]

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Dr. Jeff Fox, PhD

Being the first line supervisor is the gateway to being a part of management. Too often, however, associates are promoted to first line supervisor positions without sufficient training or mentorship. [...]

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Mark Hendershot

How does your organization ensure they are hiring the right people, with the correct mix of technical and soft skills, who are well suited to the demands of the job, [...]

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Thomas Dworak

The goal of a Field Training and Evaluation Program is the development of high performing, emotionally intelligent, adaptive critical thinkers who are able to respond to the demands of a [...]

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Michael Mitchell
Kimberly Schlau
Roy Bethge

Below 100 is an officer safety program focused on changing law enforcement culture and saving lives. It's already making a difference: Between 2002 and 2011, an average of more than 165 line-of-duty deaths (LODDs) [...]

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Paul Nelson

  No matter how their mission statements may differ, all police departments share a common goal of reducing crime. There are various theories and strategies about how to achieve crime [...]

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Ray Nash

  The Dynamic of Authority is the cornerstone of the Police Dynamics program. Virtually every instance of police misconduct results from officers operating “out from under” the principle of authority. [...]

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Rob Trivino

  In this webinar Rob will discuss the After Action Review and how to use it. He will present his guiding principles of the AAR which will allow you to [...]

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Rob Trivino

In this webinar Rob will talk about select areas of leadership that have proven critical to his leadership success. He will present his core leadership principles, which are based on [...]

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Dave Hagar
Deanna Cantrell

  The instructors are currently sworn law enforcement at the Mesa Police Department: Assistant Chief Deanna Cantrell and Commander Dave Hagar. During this two part course, they will discuss the [...]

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Amy Morgan

  This webinar will compare specific steps to action improvement, with the mentally beneficial side of debriefing after a critical incident, and will provide a way to blend the two [...]

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Dave Hagar
Deanna Cantrell

  The instructors are currently sworn law enforcement at the Mesa Police Department: Assistant Chief Deanna Cantrell and Commander Dave Hagar. During this two part course, they will discuss the [...]

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G. M. Cox

During this webinar you will learn: The various roles the leaders of the 21st Century need to master in order to be effective leaders, not just managers; The types of [...]

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Articles

We loved this reminder that Al Cobos shared during his webinar,  Communicating with Executives, Supervisors, and Managers: Selling Your Ideas Up the Chain of Command, regarding the importance of saying [...]

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Webinar presenter Thom Dworak answered a number of your questions after his presentation, Cultivating a Coaching Mindset: Strategies for Criminal Justice Professionals. Here are just a few of his responses. &[...]

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Webinar presenter  Danielle Frane answered a number of your questions after her webinar, Is PREA Part of Your Culture? Or Are You Just Rolling the Dice? Here are just a [...]

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Webinar presenter  Dr. Alexandra Walker answered a number of your questions after her webinar, The Organizationally Intelligent Leader: Upping Our Game with Change Leadership. Here are just a few of [...]

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We just loved this reminder that webinar presenter Sam Davis shared during his webinar, Controlling Your Emotions Keeps You Out of Jail, regarding the importance of focusing on doing your [...]

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Webinar presenter  Renee Mitchell answered a number of your questions after her webinar, Applying Evidence-Based Practices to Your Organization. Here are just a few of her responses.   Audience Question: [...]

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Webinar presenter Katharine Manning answered a number of your questions after her webinar, Lifelong Resilience: Building a Sustainable Career in Criminal Justice. Here are just a few of her responses. &[...]

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What a jaw-dropping statistic that Kate Manning shared during her webinar, Empathy and Inclusion. "80% of employees say they would leave their job for a more empathetic manager; 57% would take a [...]

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Webinar presenter Brenda Dietzman answered a number of your questions after her webinar, Promoting Yourself in a Male-Dominated Field. Here are just a few of her responses.   Audience Question:  [...]

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Webinar presenter Denise Diamond answered a number of your questions after her webinar, The Leap to Management: How to Properly Prepare for Success. Here are just a few of her [...]

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Bravery can look different in a variety of situations.  There's the kind of bravery that entails running into a burning house to rescue the people inside. There's the kind of [...]

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Webinar presenter Dr. Alexandra Walker answered a number of your questions after her webinar, Creating Sustainable Change: Implementation Science Applied.  Here are just a few of her responses.   Audience [...]

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Webinar presenter Katie Nelson answered a number of your questions after her webinar, Can We Do That? How to Ensure You Have a Solid Social Media Policy. Here are just [...]

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In our busy, task-oriented world, it's hard to remember sometimes that excellence is a process, not a project or something that can simply be checked off a to-do list and [...]

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Our audience loved Dr Alexandra Walker's webinar, Creating Sustainable Change: Implementation Science Applied. Here's just one bit of feedback.      

Webinar presenter Diana Knapp answered a number of your questions after her webinar, Staff Recognition for Budget Conscious Agencies. Here are just a few of her responses.   Audience Question:  [...]

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We just loved this important reminder that webinar presenter Dr. Tamara Lyn shared during her presentation, Career Conversation: Create a Career Path that Aligns with Your Values! "Have the courage [...]

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Webinar presenter Barbara Gould answered a number of your questions after her webinar, Ask Tell Make: Updated Skills for the 21st Century. Here are just a few of her responses. &[...]

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Webinar presenter Brenda Dietzman answered a number of your questions after her webinar, The Art of Curious Leadership. Here are just a few of her responses.   Audience Question: Your [...]

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...Awww Thanks, Jesse!  We love working with amazing speakers like you too!     Check out our whole lineup of Law Enforcement Webinars.  

Tina Buneta shared so many insights during her webinar, Reinvention from the Inside Out: A 911 Success Story.  Here’s just one.   "People need to feel their organization is investing [...]

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We always love hearing feedback from our webinar audiences. Here's just one comment one of our audience members shared regarding Effective Communication and Active Listening for Criminal Justice Professionals with [...]

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Webinar presenter Diana Knapp answered a number of your questions after her webinar, Creating a Culture of Customer Service. Here are just a few of her responses.   Audience Question: [...]

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Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, Overcoming Burnout: Finding Meaning and Purpose in Your Career Again. Here are just a few of his [...]

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Katharine Manning shared so many great insights during her webinar, Empathy and Inclusion. Here’s just one: "If we want to understand others, we have to be curious." Click here [...]

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Webinar presenter Katharine Manning answered a number of your questions after her webinar, Empathy and Inclusion. Here are just a few of her responses.   Audience Question: What do you [...]

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Webinar presenter Tina Buneta answered a number of your questions after her webinar, Reinvention from the Inside Out: A 911 Success Story. Here are just a few of her responses.   [...]

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Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, Achieving Excellence in Criminal Justice Agencies. Here are just a few of his responses.   Audience [...]

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Webinar presenter Dr. Tamara Lyn answered a number of your questions after her webinar,  Career Conversation: Create a Career Path that Aligns with Your Values. Here are just a few [...]

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Webinar presenter Sara Weston answered a number of your questions after her webinar, Call to Action: Lifting Each Other Up to Rise Together. Here are just a few of her [...]

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Webinar presenter Wendy Hummell answered a number of your questions after her webinar, Side Hustles and Second Careers. Here are just a few of her responses.   Audience Question: As [...]

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Webinar presenter Brenda Dietzman answered a number of your questions after her webinar, Growing the Leaders You Need for the Future.  Here are just a few of her responses.   [...]

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Webinar Presenters Dr. Karen L. Amendola and Maria Valdovinos Olson answered a number of your questions after their presentation, Organizational Stress and Officer Wellness. Here are just a few of [...]

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