Dispatch

Upcoming Webinars

Halcyon Frank
06 / 06 / 2024

During this webinar, we’ll tackle the issue of negativity head-on and equip you with practical strategies to promote a culture of positivity and empowerment. Negativity can spread like wildfire, [...]

Read More

Al Cobos
06 / 11 / 2024

Different generations in the workplace can provide the diversity of thought which is needed for an organization to move forward and not become disconnected. However, generational differences can lead to [...]

Read More

Wendy Hummell
06 / 11 / 2024

This session is a supplement to Building a Wellness Program from the Ground Up in which the necessary components of a successful wellness program were discussed. Wendy Hummell, Health and [...]

Read More

Tina DeCola
07 / 18 / 2024

Taking care of our community and our crews is what we do - it's what we excel at! But who's taking care of us?  We will discuss ways to set [...]

Read More

Jessica Dolce
07 / 25 / 2024

The past few years in animal welfare have been especially difficult, leaving many profoundly depleted. Given the challenges in our field, what can we do to care for ourselves, our [...]

Read More

Kris Nichols
08 / 06 / 2024

If you are a 911 dispatcher, it’s a safe bet to say that you have been, currently are, or will be stressed out in this profession. If stress is starting [...]

Read More

Kim Colegrove
08 / 20 / 2024

Better care of your mental and emotional health begins with a plan. In this webinar, instructor Kim Colegrove will help you assess where you are on your well-being journey, decide [...]

Read More

Si Liew
08 / 27 / 2024

In this webinar, we explore the multifaceted nature of fatigue experienced by police officers and first responders delving beyond conventional factors like shift work and circadian disruptions to confront the [...]

Read More

Wendy Hummell
09 / 10 / 2024

Mental Health is a concern nationwide, and many organizations are responding by supporting employees with additional resources.  Mental health days, additional mental health visits through an EAP, contracts with local [...]

Read More

Denise Olsen
09 / 12 / 2024

Trauma doesn’t occur from abuse alone. Vicarious trauma is an occupational challenge for people working and volunteering in the fields of victim services, law enforcement, emergency medical services, fire [...]

Read More

Tamara Glover
10 / 03 / 2024

Working with people creates a daily adventure, which means no two work days are ever the same.  And although fulfilling, there are daily challenges as well, with some days being [...]

Read More

Sara Weston
10 / 10 / 2024

Have you ever looked back on a situation with the benefit of hindsight and thought, "I should have said this instead!"  I think we've all practiced conversations in the shower [...]

Read More

David Zayas
11 / 14 / 2024

"Why do my DV clients always want to dismiss their protection orders?" "If this abuser keeps saying they need their stuff from the victim's apartment, why do they have so [...]

Read More

Brenda Dietzman
11 / 19 / 2024

Our inner critic is loud, demanding, ever-present, and sometimes even harsh and condescending. Think about it, if your best friend spoke to you the way your inner critic speaks to [...]

Read More

Rob Leinberger
02 / 11 / 2025

The emotional train ride affects animal care, animal control, animal welfare workers, and volunteers whether you’re in the field or in the shelter.  And sometimes, cursing just isn’t [...]

Read More

Kelly Thyssen
02 / 27 / 2025

In the dynamic realm of animal welfare, the significance of peer support cannot be emphasized enough. Join us in this webinar as we explore the concept of peer support and [...]

Read More

Scott Medlin
03 / 13 / 2025

In part 2 of The 10 Code Mindset, we will raise our awareness of who is around us. Not necessarily focusing on the safety aspect of situational awareness, but inner awareness of [...]

Read More

Duane T. Bowers, LPC
05 / 06 / 2025

For the past two decades the criminal justice system has recognized the impact that stress and burnout has had on its personnel. The system has provided programs, information and trainings [...]

Read More

Recorded Webinars

Marc Hildebrand

 Overcoming burnout, a state of chronic physical and mental exhaustion, is crucial for improving health, career, relationships, and overall well-being. To do so, one must have awareness of how burnout [...]

Read More

Duane T. Bowers, LPC

Anger, fear, guilt, and depression – these are the four emotions that people who have experienced trauma grapple with. This webinar provides the origins, manifestations, and consequences of each one and [...]

Read More

Katharine Manning

Working in helping professions can take a toll on one’s wellness. Given the existing problem with recruitment and retention in these roles, it becomes imperative that individuals take ownership [...]

Read More

Scott Medlin

First responders and criminal justice professionals face different types of pressure and stress that just happens to be inherent in the profession. This webinar explores effective tactics for maintaining mental [...]

Read More

Sara Weston

911 professionals are currently classified as "clerical" employees by the Federal Bureau of Labor and Statistics (BLS) in the last update of the Standard Occupational Classification (SOC) System. This classification impacts [...]

Read More

Dr. Jyothi Robertson
Angel Guzmán
José Ocaño

The nature of jobs in the public safety realm is stressful – this looks like long hours, demanding tasks, heavy workloads, traumatic events, and a sense of it being a thankless [...]

Read More

Lois James, PhD

Success in the public safety profession is measured based on the ability to provide services that meet the community's needs. The ability to do this is dependent on the people [...]

Read More

Tamara Glover

What is slime? Nope, we’re not talking about that sticky science experiment glue-based goo. The slime that this webinar aims to explore is that feeling of discomfort that seeps [...]

Read More

Michelle Welch

Prosecutors handling high-profile cases, particularly those involving animal rights often attract significant media attention and public scrutiny. All of that can take a toll on one’s well-being. Michelle Welch [...]

Read More

Duane T. Bowers, LPC

The need for control may be seen as a negative trait, but for those healing from a traumatic event, control can facilitate healing and foster hope toward a future beyond [...]

Read More

Wendy Hummell

Burnout is prevalent in law enforcement due to the demanding, stressful, and even downright traumatic nature of the profession. But this is exacerbated further for women who have to deal [...]

Read More

Michael Gomez

How the public safety and helping professions dealt with the demands, stress, and even trauma that came with the field is through a traditionally tough guy “Can’t take the [...]

Read More

Michael R. Smith
Rob Tillyer
Brandon Tregle

Crime is geographically concentrated – this is an established empirical reality when it comes to crime and is the foundation of Hot Spots Policing. Dallas, Tacoma, San Antonio, and Salt Lake [...]

Read More

Rebecca Jameson

Overtime is ingrained in the first responder culture – and so does the dependency on the overtime pay that comes with it. This webinar looks into the concept of overtime trap [...]

Read More

Halcyon Frank

Complacency within the realm of public safety is a serious problem because unlike private service providers where people who experience less than ideal service have the option of searching for [...]

Read More

Joe Smarro

Mastering effective communication stands as a cornerstone for success in both personal and professional realms. This webinar goes into the art and science of communication, teaching approaches to enhance both [...]

Read More

Marc Hildebrand

Given the demands and pressure of the criminal justice profession, burnout just seems somewhat inevitable. This, however, doesn’t have to be the case as Marc Hildebrand joins the Justice [...]

Read More

Hilary Anne Hager

The animal welfare and control profession is a rewarding industry. However, it does come with challenges as the job is demanding which takes a toll on the employees’ wellness. Compassion [...]

Read More

Tina Buneta

911 Centers typically are set up hierarchically as an ancillary of either the police or fire department. However, given the expanding role of 911 centers in public safety and the respective challenges [...]

Read More

Chris Chandler Yates

To say that having to witness critical, traumatic events in people’s lives that could be a matter of life and death is stressful is probably an understatement. For the [...]

Read More

Wendy Hummell

More value is being placed on wellness across public safety agencies in the US brought about by the recognition that wellness directly impacts workforce performance, recruitment, and retention. As a [...]

Read More

Halcyon Frank

The role of dispatch may be overlooked in the public safety space. They are, after all, enclosed within the confines of their centers while EMS, fire, and law enforcement are [...]

Read More

Tamara Lyn

There is a profound connection between personal core values and success. The more our core values are aligned with the choices and decisions we make in our jobs and our [...]

Read More

Sam L Davis

Uncontrolled emotions can lead us to less than favorable outcomes. Relationships, careers, and lives and on the line when emotions are left unchecked. This webinar explores emotions and behavior, and [...]

Read More

Sara Weston

People tend to cower from leading because they either feel not empowered to lead or feel helpless to lead. It is imperative, however, especially for women, to take on that [...]

Read More

Wendy Hummell

Retirement is typically seen as the end of a career. In reality, retirement is the beginning of a spectrum of possibilities. This discussion explores the retirement journey, navigating the transition [...]

Read More

Courtney

As a veteran and police wife, Courtney knows that these noble professions don’t always come with as noble of a salary. For years, their family suffered financial stresses but [...]

Read More

Maria Valdovinos Olson
Karen Amendola

Organizational stressors are stressful conditions which the organization and/or its leaders have control over. Meanwhile, operational stress refers to conditions inherent in the job and are part of day-to-day [...]

Read More

Shaun Ward

Is working in public safety leaving you stressed? Does serving other people leave you tired and unfulfilled? This discussion looks into the challenges faced by law enforcement professionals on the [...]

Read More

Amy Morgan

For those who are tired of day-to-day work and the stress, and in the case of law enforcement and public safety – the trauma, that comes with it, retirement seems like [...]

Read More

Tamara Lyn

There is transformative power in embracing coaching techniques in leadership. This session explores how a coaching mindset that taps into both the leaders’ and their followers’ learning agility can address [...]

Read More

Ronna Martin

When we think about corrections settings, the last thing we associate with it is the idea of wellness. Jails and prisons tend to paint a picture of gloom, isolation, and [...]

Read More

Michelle Gundy
Joseph Wright

What does it mean to be trauma-informed? This webinar deep-dives into the science behind trauma and how it impacts the individuals those working in criminal justice interact with regularly, so [...]

Read More

Katharine Manning

Working in the criminal justice system means being regularly exposed to trauma on top of the stress and demands of the job, as well as the challenges that we all [...]

Read More

Darren Ivey

  The first responder career field is one that is more likely to be exposed to trauma compared to other professions. Without tools and guidance on how to navigate these traumatic [...]

Read More

Jeff Bragg
Angie Jones

Peer support teams offer value by providing a safe space for personnel to share experiences, cope with trauma, and access resources, especially in the first responder professions where the likelihood [...]

Read More

Halcyon Frank

 Mastering the art of giving and receiving feedback in the professional realm empowers individuals and teams to elevate their performance and drive collective success. Unfortunately, not everyone is adept at [...]

Read More

Jack Harris

In branches of the criminal justice field, people are exposed to situations where anger is likely. And while everyone experiences anger, how we express, manage, and respond to it may [...]

Read More

Amanda Stamps

This webinar is the second part of a two-part series on Crisis Response. The first session looked into the current mental health response situation, an overview of different crisis response [...]

Read More

Linda Ahrens

Chaplains have been significantly utilized in the corrections setting to provide inmates with support and guidance to set them up for success. Correctional staff, being exposed to the same environment [...]

Read More

Courtney

The policing profession is a stressful and demanding industry by itself that requires individuals to be performing at their best to effectively serve the communities they swore to protect. The [...]

Read More

Jim Martin

In the corrections and correctional health care setting, outcomes are important – for the inmates, the staff members, and the facility as a whole. Jim Martin has identified the Pathway to [...]

Read More

Amanda Stamps

Communities are advocating for more compassionate and specialized approaches in collaboration with mental health professionals when responding to those experiencing a mental health crisis. Agencies are now thinking of ways [...]

Read More

Emily Spindler
Marcos Hernandez
Nichole North
Jared Kosina

Real Time Crime Centers (RTCCs) are public safety units that manage data and intelligence to proactively mitigate crime, investigate crime, and provide situational awareness in real-time. This webinar explores what [...]

Read More

John Shuford

Organizational stressors were found to have significantly impacted staff morale, employee satisfaction, and retention across industries. In law enforcement and corrections where job duties are demanding and stressful, to say [...]

Read More

Terry Clark

Mindfulness can play a crucial role in supporting police work. By cultivating present-moment awareness and non-judgmental acceptance, police officers benefit in a greater sense of self-regulation, resilience, and empathy which [...]

Read More

Wendy Hummell

Stress response is our body’s natural way of preparing us for high-risk or high-threat situations. Originally a protective factor, when the body spends too long in this state, it [...]

Read More

Karen Amendola

Insufficient sleep brought about by long work hours can lead to increased fatigue, decreased cognitive performance, and impaired decision-making abilities. In the law enforcement profession, the impact of lack of [...]

Read More

Duane T. Bowers, LPC

More and more people are seeking mental health support as the stigma that comes with it is slowly overcome. However, with challenges faced by individuals seeking help to get mental [...]

Read More

John Shuford

Given the retention issues facing criminal justice organizations, the profession has been looking for ways to address them. This session zeroes in on the concept of resilience as a counteracting [...]

Read More

Brenda Dietzman

This webinar is the second installment of a two-part webinar series on organizational stress. The first part zeroed in on organizational stress from the frontline’s perspective but this time [...]

Read More

Kathleen Hensley
Khaliqa Wheatley

More and more agencies are recognizing the importance of a robust mental health and wellness programming to recruitment, retention, job satisfaction, and productivity. With this in mind, the Walton County [...]

Read More

Jacqueline Drew
Sherri Martin

A large-scale survey was conducted by the National Fraternal Order of Police partnered with Griffith University to capture the state of the law enforcement profession through the eyes of the [...]

Read More

Brenda Dietzman

Helping professionals cite the major source of workplace stress as being organizational in nature rather than operational stress. This suggests that organizations, the leadership, and even the frontline workers can [...]

Read More

Jill Palmer
BJ Wagner

The law enforcement profession is being hounded by issues left and right. In between the use of force and police misconduct incidents, the recruitment and retention challenges, and the decline [...]

Read More

Brenda Dietzman

Working in a correctional facility can be a highly stressful and demanding job, with staff often exposed to violence, trauma, and difficult working conditions. Despite these challenges, many corrections departments [...]

Read More

Bobby Kipper

What does it take to establish organizational success? According to Bobby Kipper, it takes three components. The EAC factor which stands for expectations, accountability, and consequences help ensure success for [...]

Read More

Sara Weston

A job in the public safety field is demanding, stressful, and even traumatic. Compounded with other responsibilities individuals have in other aspects of our lives, it is easy to get [...]

Read More

Katharine Manning

When thinking about leadership traits – things like critical thinking and decision-making tend to come up. However, the most important but underrated leadership trait is actually empathy. Leaders who demonstrate empathy [...]

Read More

Halcyon Frank

For most people, the concept of “Next Generation 911” brings thoughts of drones, video calls, instant messaging, real-time updates, and ultra-fast response times. For those working in dispatch, it is redefining [...]

Read More

Marc Hildebrand

Do you struggle with self-confidence? Do you have certain areas in your life that you are just not as confident with? Do you wonder how some people seem to be [...]

Read More

C. Gabrielle Salfati

A perfect storm – that has got to be the best description of what policing has been experiencing facing adversaries across all fronts for the last few years. The crisis existed [...]

Read More

Sara Weston

The helping profession at times may feel like a thankless job, particularly for telecommunicators and dispatchers who are treated as mere voices and hands as they are not seen in [...]

Read More

Christopher Gandia

When talking about officer wellness, the resources provided are mainly about mental health and physical health. It is important to understand however that overall wellness goes beyond these two areas [...]

Read More

Bobby Kipper

How three basic words can transform your overall performance and empower individuals to reach their short and long-term goals. Participants will learn that self-expectations, accountability, and consequences are three action [...]

Read More

Mandy Nice

Wellness has been at the forefront of first responders and other helping professions over the past few years. The focus tends to be mental health programs to undo the stress [...]

Read More

Nicole Fredricks Jackson

We all want to be better off in life – be it physically, emotionally, or professionally. But any improvement entails changes – and this is typically where the difficulty comes in because [...]

Read More

Bobby Kipper
Scott Geller, PhD

With the barrage of issues hounding law enforcement and related justice professions, different approaches utilizing complicated models, advanced skills, and innovations are implemented in response. But at the heart of [...]

Read More

Rodger Ruge

Helping professions are very demanding. Those employed in these fields must be fit in every sense of the word to be hired. Being in these professions, however, subject them to [...]

Read More

Dennis Nayor

This is the second part of the webinar series on Career Survival with the Administrative Ranks in Policing. The first installment introduced the components to promote career survival that leaders [...]

Read More

Dennis Nayor

Amidst all the controversies and public scrutiny, a job in the law enforcement profession isn’t as appealing as it used to be. But there still are a handful of [...]

Read More

Colleen McCollough
Ken Murphy
BJ Wagner

Law enforcement has been unofficially managing community mental health issues despite not being the experts in such situations. The City of Austin identified this as an area for improvement and [...]

Read More

Marc Hildebrand

Looking to make a change but finding yourself not just quite going all in or unable to sustain it? What you just might need to truly make things happen for [...]

Read More

Rodger Ruge

An average human being is bound to go through about two traumatic events in a lifetime. But for those working in emergency services and other helping professions, that is increased [...]

Read More

BJ Wagner

Law enforcement by default is tasked with the responsibility of dealing with mental health emergencies on top of the profession’s challenges when it comes to funding, staffing, and other [...]

Read More

Halcyon Frank

There is more to leadership than just the title and prestige of the people. In its truest essence, leadership does not require a title but entails selflessness and perseverance to [...]

Read More

Michael Gomez

Anyone who has experienced vicarious trauma (VT) or secondary trauma (ST) and burnout, or is helping others with these, know too well the conscious effort it takes to manage let [...]

Read More

Wendy Hummell

The need to support law enforcement officers’ holistic wellness given the stressful, if not downright traumatic nature of the job, is being recognized by more and more agencies and even [...]

Read More

Darren Ivey
Wendy Hummell
Brenda Dietzman

Stress and trauma look different for everyone. Managing and preventing stress and trauma through self-care and resilience is likewise unique for each individual. This session acknowledges these differences by retelling [...]

Read More

Duane T. Bowers, LPC

People tend to use the term trigger loosely to describe anything that causes them any form of adverse response. In this session, the focus is on trauma triggers – those elicited [...]

Read More

Bobby Kipper

More and more workplaces including the criminal justice field are paying attention to employee wellness. Different initiatives, programs, and services are being made available to the workforce to ensure that [...]

Read More

Halcyon Frank

Attracting and hiring the right candidates is an uphill battle in today’s job market, especially in emergency communications where small candidate pools were already the norm. From employees working [...]

Read More

Wendy Hummell

People often compartmentalize the symptoms that they are experiencing into physical, mental, or emotional. What we often miss is the interrelations of these symptoms with one another. Wendy Hummel leads [...]

Read More

Tracy Ertl

Bullies don't just exist in school halls and schoolyards. Just when we think we’re done and over with with that phase, we find ourselves dealing with the same thing [...]

Read More

Nick Metz
Sara Metz
Bill Walsh
Sammie Wicks

Events that transpired in the last few years made it evident more than ever the challenges the public safety profession is facing. Forced to adapt in a fast-changing world of [...]

Read More

Lois James, PhD

 Watch the Webinar Trailer     From employee assistance programs, office gyms and break rooms, to partnerships with physical and mental health resources and providers, workplaces are now recognizing the [...]

Read More

Wendy Hummell

Ever felt like you want to achieve something only to feel limited by your own thoughts and beliefs? Don't worry because you're not the only one. You see, humans are [...]

Read More

BJ Wagner
John Snook

Communities across the nation are participating in an unprecedented effort to transform mental health emergency response. Two years ago, the FCC adopted rules to establish 988 as the new, nationwide, easy-to-remember 3[...]

Read More

Tracy Ertl

Stressors are inevitable in the world we're living in today. This is especially true for helping professions where all of the incoming information tend to be inherently negative. The value [...]

Read More

Kim Colegrove

For a lot of people, meditation is typically seen as a practice linked to eastern religions and beliefs. This notion tends to create hesitancy and fear that practicing it means [...]

Read More

Marc Hildebrand

So many things to do, so little time. We all have goals for different aspects of our lives that it just seems impossible to accomplish all at the same time. [...]

Read More

Anna Walton

More than being the middleman that collects information and relays it to the first responders on the field, the role of dispatchers has expanded and now involves actual call resolution [...]

Read More

Amy Morgan

Who are you know and where do you want to be? Existentialist questions are tough, but these are things that we ought to contemplate on if we want to live [...]

Read More

Joe Smarro

Compassionate policing is a mindset and culture that must be adopted across law enforcement agencies to be fully effective in the community. Not only does it provide community members with [...]

Read More

Shannon Scully
John Snook

In 2020, Congress the Federal Communications Commission made 988 the universal three-digit dialing code for mental health crisis in the United States. It is an expansion of the National Suicide Prevention Lifeline’[...]

Read More

Bobby Kipper
Scott Geller, PhD

Different approaches to policing are being introduced and implemented – some require complicated models, technical skills, and some of the most cutting-edge technology. However, it is typically the foundational concepts that [...]

Read More

Wendy Hummell
Brenda Dietzman

It entails a high level of resilience to work in helping professions. This is especially true for women who must constantly be present for the people they serve at work [...]

Read More

Kim Colegrove

Helping professions like law enforcement, dispatchers, EMTs, and firefighters are subjected to some of the most dreadful aspects of a community. All the horrors they’ve witnessed, listened to, or [...]

Read More

Shannon Denard

To “Protect and Serve” requires “Trust and Cooperation.” Law Enforcement utilizes police academy training on every call but not every community call results in law enforcement to community relationship cooperation. [...]

Read More

C. Gabrielle Salfati

Mental illness issues are much higher in first responders than in civilians. Deterioration of mental health is observed in criminal justice and public safety professionals during their time of service [...]

Read More

Sara Weston
Halcyon Frank

In the world of public safety, difficult conversations, strong personalities, and sensitive topics, all collide making communication especially tough. Often, we find ourselves dreading difficult conversations, having negative experiences with [...]

Read More

Grant McDougall

The law enforcement profession is demanding to say the least. In a career where one is deployed to some of the most dangerous and daunting situations, it requires those who [...]

Read More

Jackson Gillet

Are you using software services? Are they helping reduce response times and increase efficiencies for calls? We live in a technology-driven world which can be daunting to implement. But, if [...]

Read More

Bobby Kipper

In the last couple of years, there has been a shift in the criminal justice training arena towards the ‘soft skills’ to help criminal justice professionals manage the people they [...]

Read More

Celia Besore
Carmen Van Voorhis
Jay Hauhn
Bob Finney III

The ASAP (Automated Secure Alarm Protocol) to PSAP (Public Safety Answering Point) service provides unprecedented efficiencies for public safety agencies by automating the creation of calls-for-service, effectively saving minutes spent [...]

Read More

Wendy Hummell

The concept of resilience may seem abstract and at times romanticized to a fault. But at its core and in the practical side of looking at things, resilience is a [...]

Read More

Lois James, PhD

With the inherent nature of the law enforcement profession where officers are exposed to challenging conditions, traumatic circumstances, plus add the shift work into the equation, fatigue becomes inevitable. Numerous [...]

Read More

Marc Hildebrand

We all want to be the best version of ourselves. Unfortunately, as we juggle so many things in our lives, we sometimes find ourselves dropping some of these, with one [...]

Read More

Halcyon Frank

The first day on the job can be anxiety-inducing. Everything and everyone is new, and you’re scared to mess up, this is especially true for new dispatchers who learn [...]

Read More

Duane T. Bowers, LPC

The pandemic affected people all over the world. Physically – with their mobility reduced due to health protocols; socially – with lessened interactions with loved ones; professionally – with productivity impacted by remote [...]

Read More

Katharine Manning

There are a lot of people who are suffering from stress and trauma that are not getting the help they need. This fact is only exacerbated over the last year [...]

Read More

Wendy Hummell

Who helps the helpers when they’re the ones who need help? Work for those in the helping professions – law enforcement, medical, EMT, animal control, fire, dispatch – seeing people suffering, [...]

Read More

Jennifer Heisig
Hilary Weinberg

Everyone experiences stress in some form or another. Between seeing people in some of the worst circumstances, being privy to information that are just downright graphic, or having to hear [...]

Read More

Duane T. Bowers, LPC

We witnessed massive changes around us. Between 2020’s wildfires, COVID-19, George Floyd, the civil unrest, to a heated presidential election, and the fresh Capitol riot of 2021, we’re all forced [...]

Read More

Halcyon Frank

Dispatch serves as the intermediary between members of the community and the first responders who can help them. But merely being the messenger is not sufficient when it comes to [...]

Read More

David Black

First responders are the people whom the community depend on to do the dirty work – the ones we know we can’t handle and are too difficult. Given the stressful [...]

Read More

Halcyon Frank
Amy Morgan

Ensuring the safety of the public requires constant coordination between the agencies involved. Fire, EMS, law enforcement, dispatch – these are just some of the key stakeholders that must collaborate to [...]

Read More

Katie Nelson

If you’re finding yourself not performing at your best the past months, you’re not the only one. The past 9 months or so had been surreal, from natural disasters, [...]

Read More

Rob Weinhold

In the law enforcement arena, it is not a matter of if a crisis will hit, but when will it hit. Crises may mean time, money, customers, careers and, in [...]

Read More

Greg Goreck
Don Redmond
William “Fritz” Reber

Stories get modified as it is passed from one person to another, some details will be omitted, added, and at some point, things get lost in translation. The same is [...]

Read More

Brenda Dietzman

The helping profession has its two sides. One is positive, with words like noble and rewarding associated with it. On the other side, it is seen as a thankless job, [...]

Read More

Jeff Thompson, Ph.D.
Kevin Morison

More officers are dying by suicide than line of duty deaths. This conveys that while they’re well prepared and trained to handle critical incidents and dodge attacks and bullets, [...]

Read More

Obed Magny

Everyone can experience trauma, for individuals working in industries that deal with critical incidents and emergencies, the risk of exposure to trauma is further aggravated. The community’s helpers need [...]

Read More

Michael Goold

This webinar will introduce you to the principle of Emotional Intelligence and how you can prevent emotional hijacks, give yourself a yellow card, and “read” the emotions of others to [...]

Read More

Kimberly Miller

It’s been told that the COVID-19 pandemic is the kind of storm that puts us all in the same boat, unfortunately, this isn’t exactly the case. When such [...]

Read More

Grant McDougall

Trauma is typically associated with extreme life-altering experiences. However, the concept of cumulative trauma is quite different from this. As the term suggests, it happens in a slow, repeated, and [...]

Read More

Al Cobos

It takes one bad apple to spoil the bunch, one bad incident to forget all the good that’s been done. Outlier events are putting the whole law enforcement arena [...]

Read More

Kimberly Miller

The Doctor is IN. Join us for the finale of this thought-provoking series about Resiliency, Leadership and the Challenging time we're living through. Dr. Kimberly Miller will be answering questions [...]

Read More

Tina Buneta
Joseph Hoebeke
Doreen Jokerst
Justin Smith
William Beck
Jack Cauley
Kimberly Miller

Webinar Video Clip: Leadership on the Front Lines - Navigating the COVID-19 Pandemic    COVID-19 is testing everyone’s resilience. People are experiencing anxiety over their mobility, safety, livelihood, and [...]

Read More

Daniel Dubief
Michael Fletcher

Our world is now heavily dependent on technology, and it is no different when it comes to emergency response. When it comes to public safety, leveraging the latest technology to [...]

Read More

Kimberly Miller

This is the second installment of Dr. Kimberly Miller’s webinar series on resilience and bounceability. This time around, she will be providing six additional tools that can be integrated [...]

Read More

Kimberly Miller

What the whole world is going through right now is testing all of us – from the government’s decision-making to things that we have better control of like our discipline, [...]

Read More

Dr. Babatunde Okuleye, M.D., MBA
Robin Timme
Jennifer Horney

This is the second part of the Corrections and COVID-19 series made possible through the Falcon Correctional and Community Services, Inc. Topics covered in the first installment are the epidemiology [...]

Read More

Robin Timme
Jennifer Horney
Scott Semple
Elias A. Diggins

Strange times we’re in right now and it’s affected our consciousness on a whole new level. There is a threat – we cannot see it, but we know it’[...]

Read More

Thomas Dworak

It’s been established that individuals can get trauma from repeated exposure to details of distressing events. Dispatchers who are in the front lines receiving emergency calls for service from [...]

Read More

Halcyon Frank

Working in dispatch requires responders to be able to trust dispatchers with their lives. Quite a  difficult ask when dispatchers are just voices on the other side of the line. [...]

Read More

Amy Morgan

At one point or another, we all are exposed to events that may warrant a trauma response. It could be something that we’ve gone through in childhood, more recent [...]

Read More

Dan Phillips
Brandon “Choe” Sergent, M. Th.,

Jails and prisons have their challenges and would greatly benefit from help from the community. Religious organizations are willing to provide whatever help they can extend, but they too, identify [...]

Read More

Jonathan Parker

The second installment of a two-part series, Jonathan Parker is back on Justice Clearinghouse to continue on his Watch Your Six course. In the first part, Jonathan unpacked the six [...]

Read More

Jonathan Parker

It’s s been said that in life we juggle rubber and glass balls. The rubber balls represent aspects of our life that we can bounce back from. The glass [...]

Read More

Karen Solomon
Amy Morgan

Articles, photos, reminders, and chain messages are making rounds on the internet encouraging people to be cognizant of potential mental health issues others are experiencing – to be wary, listen, support, [...]

Read More

Dan Phillips

Law enforcement officers find themselves dealing with people from all walks of life daily – and it includes people with mental health issues. These people might end up in jails and [...]

Read More

Peter Bellmio

Next Generation 911 is being integrated by public safety agencies in their goal to enhance emergency services through improved communications powered by wireless technology. As more and more communities are adopting [...]

Read More

Alana Negroni

Stress seems to be inevitable these days – in our work, relationships, and life brought about by the competitive, fast-paced lifestyles we’re leading and external factors and circumstances we’re [...]

Read More

Sara E. Mahoney

This is the second-part of Sara Mahoney’s Mindfulness Series. She addressed mindfulness for domestic violence victims in the first one and on this session, she will discuss mindfulness for [...]

Read More

Rich Martin

In 2018, CareerCast ranked policing as the fourth most stressful job in the US brought about by the dangerous and demanding nature of the profession. When an individual’s stress is [...]

Read More

Denise Beagley

A significant chunk of the population has gone through a traumatic experience in their lives – it has become the norm and no longer the exception. Because of this, awareness efforts [...]

Read More

For the general population, only 9% meet the criteria for PTSD across their lifespan, but in correctional populations, almost 100% experienced trauma in their life.  The correctional setting is found to be [...]

Read More

Sara E. Mahoney

Working in the field of criminal justice, probation, victim advocacy and social services is a noble path. It gives an individual the ability to change the course of another person’[...]

Read More

Duane T. Bowers, LPC

In 2012, the Diagnostic and Statistical Manual of Mental Disorders (DSM–V) rewrote the definition of Post-Traumatic Stress Disorder (PTSD) such that it is no longer confined to those who experienced [...]

Read More

Amy Morgan

Difficult conversations are just that – difficult. They happen in instances when we need to communicate our grievances, things that we want to change, or deliver bad news. But there are [...]

Read More

Alana Negroni

Law enforcement has always been an adrenaline-driven field, it is the nature of the job. Some of the incidents police officers find themselves are a little bit more critical than [...]

Read More

Amy Morgan

When people are in danger, they call on to first responders to give them the help they need – to manage the situation, deal with the trauma, and provide other needed [...]

Read More

Kimberly Miller

Taking on the job in the public sector means being ready to be of service to the people. For those working as first responders, health providers, or law enforcers – service [...]

Read More

Ed Sherman, Psy.D.

There are many values and virtues that we are all taught from school to our jobs when it comes to surviving and living our lives. All of these are valuable, [...]

Read More

Denise Beagley

As a public servant, part of any criminal justice profession is encountering random strangers, even sketchy characters. Not just merely meeting them, but talking to them, building rapport such that [...]

Read More

Amy Morgan

Anxiety disorders (generalized anxiety, social anxiety, panic disorder, etc.) are the most common mental illness, and it affects millions of people around the world. According to the National Institute of [...]

Read More

Matthew Kail
Duane T. Bowers, LPC

Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved by [...]

Read More

Ray Nash

Resiliency is a highly-revered quality. Overcoming adversity and our personal demons can be tough. More so when you’re in a position that exposes you to different characters and situations. [...]

Read More

Duane T. Bowers, LPC

Employees working in the field of public service and social welfare often extend help to others who go through tumultuous moments. In doing so, they also take into their psyche [...]

Read More

Amy Morgan

The law enforcement and justice profession deal with different types of people with a myriad of personalities. It can get tricky having to decode each one and ensuring that your [...]

Read More

Lanae Holmes
Duane T. Bowers, LPC

    This webinar will provide an in depth look at the impact viewing child pornography may have on personnel. It will also discuss why some people are more impacted [...]

Read More

Natalie Johnson

Ms. Natalie Johnson, will discuss strategic movement and exercise to assist in managing and expanding energy capacity. Energy is the foundation for being fully engaged. As Law Enforcement and Emergency [...]

Read More

Natalie Johnson

  Description: Our presenter, Ms. Natalie Johnson, will discuss practical nutrition strategies to improve performance through sports nutrition and energy management. She will cover topics such as how much and [...]

Read More

Michael G. Aamodt

The Internet, as well as many written sources, suggest that police officers engage in an unusually high number of maladaptive behaviors. That is, they are thought to have high divorce, [...]

Read More

Pam McMillan

Description: This two hour course is designed to help participants learn some skills and tools for dealing with stress in their lives. A Life of Stress, The Damages: Participants gain [...]

Read More

Mark Warren

  The MISSION generally speaking of emergency dispatchers and 911 call takers is: “To provide timely, professional, quality service to a highly diverse group of members of the community, fellow members [...]

Read More

Natalie Johnson

Description: Our presenter, Ms. Natalie Johnson, will discuss practical nutrition strategies to improve performance through sports nutrition and energy management. She will cover topics such as how much and how [...]

Read More

Articles

No matter if you are a dispatcher, law enforcement officer, victim advocate or in animal welfare, the criminal justice profession can take a toll on your overall wellness. From impacting [...]

Read More

Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, Ask Me Anything: Preventing and Recovering from Burnout. Here are just a few of his responses.   [...]

Read More

Andrew Campbell shared so many important insights and statistics during his webinar, "Here, There and Everywhere: How Harm Perpetrated in the Home Impacts the Entire Community." "Safe communities start with [...]

Read More

Webinar presenter Katharine Manning answered a number of your questions after her webinar, Lifelong Resilience: Building a Sustainable Career in Criminal Justice. Here are just a few of her responses. &[...]

Read More

Webinar presenter Scott Medlin answered a number of your questions after his presentation, The 10-Code Mindset: Stay Alive and THRIVING.  Here are just a few of his responses.   Audience [...]

Read More

Webinar presenter Sara Weston answered a number of your questions after her webinar, Reclassifying 911 Dispatchers as First Responders: What Public Safety Professionals Need to Know. Here are just a few [...]

Read More

Webinar Presenters José Ocaño and Angel Guzman answered a number of your questions after their presentation, Seven Practices to Live and Work Better. Here are just a few of [...]

Read More

Webinar presenter Dr. Lois James answered a number of your questions after her webinar, How to Manage Officer Fatigue and Improve Sleep: Experiment Results. Here are just a few of [...]

Read More

Webinar presenter Tamara Glover answered a number of your questions after her webinar, Stop! Don't Slime. Lessons in Debriefing for Criminal Justice Professionals. Here are just a few of her [...]

Read More

Awww Jesse - You made us BLUSH. Working with speakers like Jesse is one of the best parts of our jobs! "Working with Justice Clearinghouse is always easy, fun, and [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her webinar, Women's Health and the Justice Workplace: The Relationship between Rest, Stress, and Hormones. Here are just a [...]

Read More

During her webinar, Conquering Complacency, Halcyon Frank shared this generous sentiment that completely made our day. Check out all of our webinars about Dispatch topics - including Halcyon's webinar -- [...]

Read More

Wendy Hummell shared so many insights during her webinar, Building a Wellness Program from the Ground Up. Here’s just one.   "You can tell what an agency values by [...]

Read More

Webinar presenter Dr. Michael Gomez answered a number of your questions after his presentation, Building Career Sustaining Narratives in the Face of Burnout. Here are just a few of his [...]

Read More

Webinar presenter Hilary Anne Hager answered a number of your questions after her webinar, In It for the Long Haul: Combatting Compassion Fatigue and Enhancing Resiliency for Animal Welfare Professionals. [...]

Read More

Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, Overcoming Burnout: Finding Meaning and Purpose in Your Career Again. Here are just a few of his [...]

Read More

Webinar presenter Courtney answered a number of your questions after her webinar, Breaking the Bondage of Debt. Here are just a few of her responses.   Audience Question: Do you [...]

Read More

Webinar presenter Chris Chandler Yates answered a number of your questions after his presentation, Self Care for First Responders: Essential Strategies to Prevent Burnout and Enhance Performance. Here are just [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her webinar, Building a Wellness Program from the Ground Up. Here are just a few of her responses.   [...]

Read More

Webinar presenter Sara Weston answered a number of your questions after her webinar, Call to Action: Lifting Each Other Up to Rise Together. Here are just a few of her [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her webinar, Side Hustles and Second Careers. Here are just a few of her responses.   Audience Question: As [...]

Read More

Webinar Presenters Dr. Karen L. Amendola and Maria Valdovinos Olson answered a number of your questions after their presentation, Organizational Stress and Officer Wellness. Here are just a few of [...]

Read More

Webinar presenter Dr. Shaun Ward answered a number of your questions after his presentation, The Human in Humanity.  Here are just a few of his responses.   Audience Question: How [...]

Read More

Webinar presenter Amy Morgan answered a number of your questions after her webinar, Don't Wait Until Retirement to Live a Good Life. Here are just a few of her responses. &[...]

Read More

Webinar presenter Ronna Martin answered a number of your questions after her webinar, Corrections Staff Wellness: A Team LIFT Approach. Here are just a few of her responses.   Audience [...]

Read More

Webinar Presenters Dr. Michelle Gundy and Joe Wright answered a number of your questions after their presentation, Trauma Informed Policing: What Law Enforcement Needs to Know.  Here are just a [...]

Read More

Webinar presenter Katharine Manning answered a number of your questions after her webinar. Burnout and Resilience: What Criminal Justice Professionals Need to Know. Here are just a few of her [...]

Read More

Webinar presenter Darren Ivey answered a number of your questions after his presentation, Cultivating Wellness in Your Organization: Trauma-Informed Leadership and Other Helpful Ideas. Here are just a few of [...]

Read More

Webinar Presenters Angie Jones and Jeff Bragg answered a number of your questions after their presentation, A Multi-Disciplinary Approach to a State Wide Peer Support Network for First Responders: How [...]

Read More

Webinar presenter Halcyon Frank answered a number of your questions after her webinar, How Effective Is Your Feedback? Lessons for Dispatch and Criminal Justice Professionals. Here are just a few [...]

Read More

Webinar presenter Jack Harris answered a number of your questions after his presentation, Anger Management: An Essential Part of Helping Keep Good People Good. Here are just a few of [...]

Read More

Webinar presenter Amanda Stamps answered a number of your questions after her webinar, Beyond Checking a Box: Ensuring Your Crisis Response Grows and Thrives within Your Community. Here are just [...]

Read More

Webinar presenter Linda Ahrens answered a number of your questions after her webinar, Helping Hidden Heroes: Chaplains for Correctional Staff Emotions, Health, and Retention. Here are just a few of [...]

Read More

Webinar presenter Courtney of Heroes Financial Coaching answered a number of your questions after her webinar, Take the Stress Out of Your Money: Life Lessons for Criminal Justice Professionals. Here [...]

Read More

John Shuford shared a number of great reminders during his webinar, 15 Proven Ways to Improve Staff Morale at No Additional Cost. Here’s just one.   “We cannot hire our [...]

Read More

Sherri Marin and Dr. Jacqueline Drew shared so many great data points and insights from their research during the webinar, What Police Officers Want: Consulting the Source.  Here’s just [...]

Read More

Sherri Marin and Dr. Jacqueline Drew shared so many great data points and insights from their research during the webinar, What Police Officers Want: Consulting the Source.  Here’s just [...]

Read More

Sherri Marin and Dr. Jacqueline Drew shared so many great data points and insights from their research during the webinar, What Police Officers Want: Consulting the Source.  Here’s just [...]

Read More

During her webinar, Diana Knapp shared a number of great thoughts during the webinar, Boomers, Slackers and Snowflakes: Building a Multi-Generational Leadership Team. Here’s just one of her great [...]

Read More

We loved this great reminder Kathleen Hensley shared during her webinar, A Holistic Approach for Agency Wellness: A Spectrum of Options for a Cross-Functional Team.    "Mental health is just [...]

Read More

During his webinar, John Shuford shared a number of great reminders during his webinar, The 7 Keys to Personal Resilience and Job Retention. Here’s just one.   "Within the first [...]

Read More

During his webinar, John Shuford shared a number of great reminders during his webinar, The 7 Keys to Personal Resilience and Job Retention. Here’s just one. "What do PTSD, depression [...]

Read More

During his webinar, John Shuford shared a number of great reminders during his webinar, The 7 Keys to Personal Resilience and Job Retention. Here’s just one.   "We do have [...]

Read More

During his webinar, Duane Bowers shared a number of great reminders during his webinar, Wellness as a Survival Mechanism: Changing Skills for Changing Times. Here’s just one. "It's up [...]

Read More

Webinar presenter Terry Clark answered a number of your questions after his presentation, Mindfulness for Law Enforcement: Surviving and Thriving in Life and on the Job. Here are just a [...]

Read More

During her webinar Dr. Jackalyn Rainosek shared a number of great insights during the webinar, Change is a Process, not an Event: Lessons for Criminal Justice Professionals. Here’s just [...]

Read More

During her webinar Katherine Manning shared a number of great insights during the webinar, Trauma Informed Leadership: Lessons for Criminal Justice Professionals. Here’s just one of her great reminders. &[...]

Read More

During her webinar Katherine Manning shared a number of great insights during the webinar, Trauma Informed Leadership: Lessons for Criminal Justice Professionals. Here’s just one of her great reminders. &[...]

Read More

During her webinar Katherine Manning shared a number of great insights during the webinar, Trauma Informed Leadership: Lessons for Criminal Justice Professionals. Here’s just one of her great reminders. &[...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her webinar, Tools to Manage the Stress Response. Here are just a few of her responses.   Audience Question: [...]

Read More

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Wellness as a Survival Mechanism: Changing Skills for Changing Times. Here are just a few of his [...]

Read More

Webinar presenter Dr. Karen Amendola answered a number of your questions after her webinar, Long Work Hours, Shift Schedules, and Their Impact on Law Enforcement Personnel. Here are just a [...]

Read More

Webinar presenter John Shuford answered a number of your questions after his presentation, The 7 Keys to Personal Resilience and Job Retention. Here are just a few of his responses.   [...]

Read More

Webinar presenter Brenda Dietzman answered a number of your questions after her webinar, Organizational Stress: From the Administrative Perspective. Here are just a few of her responses.   Audience Question: [...]

Read More

Webinar presenters Khaliqa Wheatley and Kathleen Hensley answered a number of your questions after their presentation, A Holistic Approach for Wellness: A Spectrum of Options for a Cross-Functional Team. Here [...]

Read More

Webinar presenter Dr. Jeff Fox, Ph.D. answered a number of your questions after his presentation, Playing Nice in the Sandbox: The Human Elements of Disaster, Emergency Management, and Incident [...]

Read More

Webinar presenters Sherri Martin and Dr. Jacqueline Drew answered a number of your questions after their presentation, What Police Officers Want: Consulting the Source. Here are just a few of [...]

Read More

Tira Hubbard shared a number of great ideas and thoughts during her webinar, The Changing Face of Probation: Recipes for Resilience to Survive Corrections Fatigue. This one caught our attention. "[...]

Read More

Dr. Ed Sherman always has such great advice during his webinars. Here was one he shared during his webinar, “Achieving Effective Outcomes through Staff Communication.” "If you don't make time [...]

Read More

Webinar presenters BJ Wagner and Dr. Jill Palmer answered a number of your questions after their presentation, Healthy Police - Healthy Policing: Addressing the Police Health and Wellness Crisis from [...]

Read More

Webinar presenter Dr. Ed Sherman answered a number of your questions after his presentation, Achieving Effective Outcomes through Staff Communication. Here are just a few of his responses.   Audience [...]

Read More

Webinar presenter Tira Hubbard answered a number of your questions after her webinar, The Changing Face of Probation: Recipes for Resilience to Survive Corrections Fatigue. Here are just a few [...]

Read More

Webinar presenter Brenda Dietzman answered a number of your questions after her webinar,  Corrections Staff Wellness. Here are just a few of her responses.   Audience Question: Are there any [...]

Read More

We loved this reminder that Dr. Michael Gomez shared during his webinar, "Beyond Self Care: The CE-CERT Model for Secondary Trauma and Burnout." "Self Care is more than a bubble [...]

Read More

We loved this reminder that Dr. Pietro D'Ingillo shared during his webinar, Veteran-Centered Crisis Stabilization and Scene Management Strategies. Click Here for our full lineup of Law Enforcement-related Webinars.  

Webinar presenter Sara Weston answered a number of your questions after her webinar, The Power of Your Passion: Lessons for Dispatch and Criminal Justice Professionals. Here are just a few [...]

Read More

Webinar presenter Katharine Manning answered a number of your questions after her presentation, Empathetic Leadership: Building a Culture of Trust. Here are just a few of her responses.   Audience [...]

Read More

Webinar presenter Halcyon Frank answered a number of your questions after her presentation, NG911: It's More than Just Technology. Here are just a few of her responses.   Audience Question: [...]

Read More

Webinar presenter Alejandro Palacios answered a number of your questions after his presentation, Trauma Informed Practice 101. Here are just a few of his responses.   Audience Question: How can different [...]

Read More

Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, How to Master Your Self-Confidence: Lessons for Criminal Justice Professionals. Here are just a few of his [...]

Read More

Webinar presenter Brenda Dietzman answered a number of your questions after her presentation, Leadership Reset: Setting Goals for the New Year. Here are just a few of her responses.   [...]

Read More

Webinar presenter Dr. Gabrielle Salfati answered a number of your questions after her presentation, Burnout and the Law Enforcement Exodus Crisis: Causes, Symptoms, and Solutions.  Here are just a few [...]

Read More

Webinar presenter Sara Weston answered a number of your questions after her presentation, Empowered People Empower 911. Here are just a few of her responses.   Audience Question: How do you [...]

Read More

Webinar presenter Christopher Gandia answered a number of your questions after his presentation, Financial Fitness: Live for Today and Prepare for Tomorrow. Here are just a few of his responses. &[...]

Read More

Webinar presenter Nicole Fredricks Jackson answered a number of your questions after her presentation, Micro-Habits: Navigating the Intersection of Work and Life. Here are just a few of her responses. &[...]

Read More

Webinar presenter Rodger Ruge answered a number of your questions after his presentation, Tactical Resilience: Physical Resilience for Peak Field Performance (Part 2).  Here are just a few of his responses. &[...]

Read More

Webinar presenters Ken Murphy, Colleen McCollough, and BJ Wagner answered a number of your questions after their presentation, The 4th 911 Option: Mental Here Services. Here are just a few of [...]

Read More

Webinar presenter Rodger Ruge answered a number of your questions after his presentation, Tactical Resilience: Mental Preparedness for Peak Field Performance (Part 1).  Here are just a few of his responses. &[...]

Read More

Webinar presenter BJ Wagner answered a number of your questions after her presentation Creating a Continuum Ecosystem of Crisis Response: It's Not Either-Or.   Here are just a few of her [...]

Read More

Webinar presenter Halcyon Frank answered a number of your questions after her presentation, Leading from All Levels.  Here are just a few of her responses.   Audience Question: How do [...]

Read More

Webinar presenter Dr. Michael Gomez answered a number of your questions after his presentation, Beyond Self Care: The CE-CERT Model for Secondary Trauma and Burnout. Here are just a few [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Creating a Culture of WellnessL Increasing Retention, Morale, and Employee Health by Infusing Wellness into Your Agency.  [...]

Read More

Awww, Nicole, you made us blush. Thank you for your kind words!         To learn more about our upcoming webinars, click here. To learn how to become [...]

Read More

Webinar presenters Wendy Hummell, Darren Ivey and Brenda Dietzman answered a number of your questions after their presentation, Resilience Tools: Ideas for People Who Have Stories. Here are just a [...]

Read More

Webinar presenter Bobby Kipper answered a number of your questions after his presentation, Changing Agency Culture and Climate with Spiritual Wellness. Here are just a few of his responses.   [...]

Read More

We loved this great reminder that Bobby Kipper shared during his webinar, "Changing Culture and Climate with Spiritual Wellness."   "Culture sets climate. What you allow within your organization becomes [...]

Read More

Halcyon Frank really got our attention when she shared this reminder during her webinar, Building Your Team: Lessons for Dispatch Organizations.     "We have to think of our employees as "[...]

Read More

Webinar presenters Joe Dulla and Mandy Nice answered a number of your questions after their presentation, Human Performance Optimization: Caring for Your  Team. Here are just a few of their [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Blueprint for Resilience: How to Reverse Engineer Burnout and Compassion Fatigue. Here are just a few of [...]

Read More

Webinar presenter Tracy Ertl answered a number of your questions after her presentation,  Protecting Interpersonal Work Relationships: Lessons for Criminal Justice Professionals. Here are just a few of her responses. &[...]

Read More

Problems, no matter the type, typically are better addressed proactively, as Tracy Ertl reminded us during her webinar, Protecting Interpersonal Work Relationships: Lessons for Criminal Justice Professionals. Here's just one [...]

Read More

Webinar presenters Dr. Sara Metz, Nick Metz, Bill Walsh, Sammie Wicks, and Christine Johnson answered a number of your questions after their presentation, Officer Safety and Wellness in Rapidly Changing [...]

Read More

Retired Chief Nick Metz and the presenters for the webinar, Officer Safety and Wellness in Rapidly Changing times: What does it look like for officers, their families, and agencies, shared [...]

Read More

During the webinar, Officer Safety and Wellness in Rapidly Changing times: What does it look like for officers, their families, and agencies? Chief Nick Metz (ret) shared a fabulous acronym [...]

Read More

Webinar presenter Dr. Lois Jamees answered a number of your questions after her presentation, How to Improve Your Sleep Hygiene and Reduce Your Fatigue. Here are just a few of [...]

Read More

We, the country and our profession has been through SO much these last few years. That's why we just loved this gentle reminder from our webinar presenter, Dr. Gabrielle Salfati, [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Coach or Critic: Implementing Strategies to Overcome Negativity Bias and Limiting Beliefs. Here are just a few [...]

Read More

Webinar presenters John Snook and BJ Wagner answered a number of your questions after their presentation, 988 and the Future of Crisis Response: What Criminal Justice Professionals Need to Know (part 2). [...]

Read More

Webinar presenter Kim Colegrove answered a number of your questions after her presentation, Demystifying Meditation and Mindfulness for Criminal Justice Professionals. Here are just a few of her responses.   [...]

Read More

Webinar presenter Brenda Dietzman answered a number of your questions after her presentation, Finding Your True North: Letting Your Purpose Guide Your Career. Here are just a few of her [...]

Read More

Webinar presenter Amy Morgan answered a number of your questions after her presentation, There's More to You than Your Career: Finding Balance and Personal Identity.  Here are just a few [...]

Read More

Webinar presenters John Snook and Shannon Scully answered a number of your questions after their presentation, 988 and the Future of Crisis Response: What Criminal Justice Professionals Need to Know.  Here [...]

Read More

Webinar presenters Bobby Kipper and Dr. E Scott Geller answered a number of your questions after their presentation, Actively Caring for People: Lessons for Criminal Justice Professionals.   Here are just [...]

Read More

Webinar presenter Kim Colegrove answered a number of your questions after her presentation, Facing the Mental and Emotional Impacts of this Work: Three Steps Justice Professionals and Their Spouses Can [...]

Read More

Webinar presenter Dr. Grant McDougall answered a number of your questions after his presentation, Under Siege: The Psychological Impact on Law Enforcement in these Troubled Times. Here are just a [...]

Read More

Webinar presenter Bobby Kipper answered a number of your questions after his presentation, Spiritual Wellness for Criminal Justice Professionals. Here are just a few of his responses.   Audience Question: [...]

Read More

Webinar presenters Celia Besore, Carmen Van Voorhis, Jay Hauhn, and Bob Finney answered a number of your questions after their presentation, Alarm Calls for Service: Increasing Accuracy, Efficiency, and Reliability.  [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Improving Resilience in 5 Minutes a Day.  Here are just a few of her responses.   Audience Question: [...]

Read More

Webinar presenter Dr. Lois James answered a number of your questions after her presentation, Police Fatigue: Strategies for Managing Fatigue and Promoting Sleep Health. Here are just a few of [...]

Read More

Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, The Secret behind Getting into Incredible Shape while Working Our Crazy Careers.  Here are just a few [...]

Read More

Webinar presenter Halcyon Frank answered a number of your questions after her presentation, Creating the Best Start for New Dispatchers. Here are just a few of her responses.   Host: [...]

Read More

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Long Term Coping Skills. Here are just a few of his responses.   Audience Question: Can long-term [...]

Read More

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Understanding Compassion Fatigue for First Responders and Criminal Justice Professionals. Here are just a few of her [...]

Read More

Webinar presenter Obed Magny answered a number of your questions after his presentation, The Importance of Mental Tenacity in Policing. Here are just a few of his responses.   Audience [...]

Read More

Webinar presenters Hilary Weinberg and Jennifer Heisig answered a number of your questions after their presentation, Building Peer Support Programs for Prosecutors. Here are just a few of their responses. &[...]

Read More

Webinar presenter Halcyon Frank of the Dispatch Lab answered a number of your questions after her presentation, Domestic Violence and Dispatch. Here are just a few of her responses.   [...]

Read More

Webinar presenter Amy Morgan from Academy Hour answered a number of your questions after her presentation, Outside Yourself: Making the Most of Mental Health Resources. Here are just a few [...]

Read More

Dr. Kimberly Miller shared a number of excellent insights and advice during her Ask Me Anything webinar, Maintaining Resilience. Here’s just one reminder she shared with our audiences.   "[...]

Read More

Webinar presenters Amy Morgan and Halcyon Frank answered a number of your questions after their presentation, Life-Saving Partners: 911 and Suicide Lifelines Working Together.  Here are just a few of their [...]

Read More

Webinar presenter Katie Nelson answered a number of your questions after her presentation, You Matter: Self Care for PIOs.  Here are just a few of her responses.   Audience Question: [...]

Read More

Webinar presenters Captain Greg Goreck, Captain Don Redmond, and Captain Fritz Reber (ret) answered a number of your questions after their presentation, Livestream 911 Calls Directly to First Responders for Improved [...]

Read More

Webinar presenter Brenda Dietzman answered a number of your questions after her presentation, Building Resiliency: The Dawn of the Mentally Strong Employee. Here are just a few of her responses. &[...]

Read More

Webinar presenter Dr. Obed Magny answered a number of your questions after his presentation Job Satisfaction: An Evidence-Based Approach to Improving Morale and Reducing Stress with the Employees in Your [...]

Read More

Webinar presenters Andy Carrier, John McGuire, Kit Cummings, Rita Watkins, and Rev. Eric Skidmore answered a number of your questions after their presentation, Post Critical Incident Seminar: A Tested Solution [...]

Read More

Webinar presenters Dr. Jeff Thompson and Kevin Morison answered a number of your questions after their presentation, An Occupational Risk: What Law Enforcement Agencies Can Do to Prevent Officer Suicide.  [...]

Read More

Webinar presenter Dr. Obed Magny answered a number of your questions after his presentation, The Contagiousness of Vicarious Trauma. Here are just a few of his responses.   Audience Question: [...]

Read More

Webinar presenter Dr. Grant McDougall answered a number of your questions after his presentation, Cumulative Trauma: The Covert Enemy of First Responders. Here are just a few of his responses. &[...]

Read More

Webinar presenters Dr. Kimberly Miller, Tina Buneta, Joseph Hoebeke, Doreen Jokerst, Justin Smith, William Beck, and Jack Cauley answered a number of your questions after their presentation, Leadership on the [...]

Read More

Webinar presenter NCCHC's Jim Martin answered a number of your questions after his presentation, Standards of Care: Mental Health in Our Jails and Prisons...Now What? Here are just a [...]

Read More

Amy Morgan shared some fantastic insights and advice about recovery, trauma and growth during her webinar, Growth as a Post Trauma Response. Here's just one reminder.   "Growth can only [...]

Read More

Amy Morgan shared some fantastic insights and advice about recovery, trauma and growth during her webinar, Growth as a Post Trauma Response. Here's just one reminder.   "Sometimes we need [...]

Read More

Dr. Kimberly Miller shared a number of excellent insights and advice during her Resiliency series, Increasing Your Bounceability: Ways to Build Resilience Every Day,  and Part 2,  More Ways to Bounce [...]

Read More

Dr. Kimberly Miller shared a number of excellent insights and advice during her Resiliency series, Increasing Your Bounceability: Ways to Build Resilience Every Day,  and Part 2,  More Ways to Bounce [...]

Read More

Dr. Kimberly Miller shared a number of excellent insights and advice during her Resiliency series, Increasing Your Bounceability: Ways to Build Resilience Every Day,  and Part 2,  More Ways to Bounce [...]

Read More

Dr. Kimberly Miller shared a number of excellent insights and advice during her Resiliency series, Increasing Your Bounceability: Ways to Build Resilience Every Day,  and Part 2,  More Ways to Bounce [...]

Read More

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, More Ways to Bounce and Build Your Resilience. Here are just a few of her responses. &[...]

Read More

Animal welfare professionals care tremendously for the animals they are sworn to protect and the owners whom they are there to help educate and inform. We loved this quote shared [...]

Read More

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Increasing Your Bounceability: Ways to Build Resilience Every Day. Here are just a few of her [...]

Read More

Webinar presenters Dr. Babatunde Okuleye, Dr. Robin Timme and Dr. Jennifer Horney answered a number of your questions after their presentation, Corrections & COVID-19: Enhancing Resiliency of Staff and Inmate [...]

Read More

Webinar presenter Amy Morgan answered a number of your questions after her presentation, Suicide Explained: What Leads Someone to that Moment. Here are just a few of her responses.   [...]

Read More

Webinar presenters Dr. Robin Timme, Dr. Jennifer Horney, Scott Semple and Elias Diggins answered a number of your questions after their presentation, Corrections & COVID-19: Maintaining Mental Wellness of Staff [...]

Read More

Dr. Jeff Fox, PhD gave us a super reminder about the importance of understanding who you are and how that affects what you do every day during his webinar, "Creating [...]

Read More

Webinar presenter Thom Dwoark answered a number of your questions after his presentation, EQ for Dispatchers.  Here are just a few of his responses.   Audience Question: How much does [...]

Read More

Webinar presenters Halcyon Frank answered a number of your questions after her presentation, Building Trust in 911.  Here are just a few of her responses.   Audience Question: I want to [...]

Read More

Impact Dispatch's Halcyon Frank shared this great reminder about the impact trust has on an agency's growth and development during her webinar, Building Trust in 911.  "The efficiency of your agency [...]

Read More

Love this great reminder from Amy Morgan during her webinar, Growth as a Post Trauma Response.   "Growth only happens through change."   Click Here to See Our Law Enforcement [...]

Read More

Webinar presenter Jonathan Parker answered a number of your questions after his presentation, Watch Your Six Part 2. Here are just a few of his responses.   Audience Question: Jonathan you [...]

Read More

Webinar presenter Jonathan Parker answered a number of your questions after his presentation, Watch Your Six: Because Making It Home Is Just the Beginning. Here are just a few of [...]

Read More

Webinar presenters Jason Ratcliff, Darrah Metz, and Dr. Kimberly Miller answered a number of your questions after their presentation, Therapy K9s: Changing the Way Law Enforcement Reaches Their Communities. [...]

Read More

Webinar presenter Jason Winsky answered a number of your questions after his presentation, Beyond CIT: Establishing Mental Health Support Teams.   Here are just a few of his responses.   Audience [...]

Read More

Webinar presenter Dr. Rich Martin answered a number of your questions after his presentation, A Daily Drop of Corrosion: How the Daily Experiences of Justice Professionals Can Lead to Burnout.   [...]

Read More

Webinar presenter Sara Mahoney answered a number of your questions after her presentation, Mindfulness in Domestic Violence Work: Part 2- Working with Offenders.   Here are just a few of her [...]

Read More

Webinar presenter Dr. Peggy Rothbaum answered a number of your questions after her presentation, Protecting the Protector: Who's Taking Care of You?   Here are just a few of her responses. &[...]

Read More

Webinar presenter Alana Negroni answered a number of your questions after her presentation, The Benefits of Developing a Peer Support Program.   Here are just a few of her responses.   [...]

Read More

During his webinar, Dr. Robin Timme shared impactful insights about the prevalence of trauma in the histories of those who are incarcerated as well as those who work in correctional [...]

Read More

Webinar presenter Dr. Robin Timme answered a number of your questions after his presentation, Trauma-Informed Jails: Incorporating Wellness for Correctional Officers.  Here are just a few of his responses.   [...]

Read More

Webinar presenter Denise Beagley answered a number of your questions after her presentation, Trauma Informed Care & Response: 101 Training for Justice Professionals.   Here are just a few of her responses. &[...]

Read More

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Self Care for Justice Professionals. Here are just a few of his responses.   Audience Question: Are [...]

Read More

One in 5 American adults will experience mental illness in a given year, and about half of the American population will have a diagnosable mental illness at some point in their [...]

Read More

The term Post Traumatic Stress Disorder, commonly referred to as PTSD, was coined in 1980 by the American Psychological Association when it formally became recognized as a diagnosable condition after the [...]

Read More

Falcon, Inc's Harmony Goorley and Dr. David Stephens shared some incredible information about trauma in incarceration settings during the webinar, "Balancing Order & Recovery: Blueprints for a High-Performing, Trauma-Resilient Jail."  [...]

Read More

Webinar presenter Harmony Goorley and Dr. David Stephens from Falcon, Inc answered a number of your questions after the presentation, “Balancing Order & Recovery: Blueprints for a High-Performing, Trauma Resilient [...]

Read More

Dr. David Stephens made some excellent points during the webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail. Here's one we thought was particularly important. “We can [...]

Read More

We loved this statement Harmony Goorley made during her webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail about the importance of inmate wellness. “When inmates feel [...]

Read More

We loved this statement Harmony Goorley made during her webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail about the correlation between staff and inmate wellness. “Our [...]

Read More

We loved this statement Harmony Goorley made during her webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail about the importance of inmate wellness. “When staff ignores [...]

Read More

Christina McCale

We know that most inmates have some level of trauma in their background. But what about your correctional officers? Correctional officers have some of the highest levels of stress of [...]

Read More

Webinar presenter Alana Negroni of The Counselling Team International  answered a number of your questions after her presentation, “The Impact of an Officer Involved Shooting.” Here are a few of [...]

Read More

We loved this quote Amy Morgan made during her webinar, The Trauma of First Response to Cruelty.   "People who care more, hurt more."     Click Here to Watch [...]

Read More

Webinar presenter Amy Morgan answered a number of your questions after her presentation, The Trauma of First Response to Cruelty. Here are a few of her responses.   Audience Question:  [...]

Read More

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, "Keeping Your Super Heroes Super." Here are a few of her responses.   Audience Question: Our [...]

Read More

Love this reference Dr. Ed Sherman made during his recent webinar, The Power of Resilient Leadership. Be sure to check out his recording for more insights and great resources. "Surprises [...]

Read More

Christina McCale

Today's public safety professionals face incredible challenges: from life and death situations to agitated citizens, from on-going public scrutiny to ever-changing laws, and rising expectations. Perhaps one of the biggest [...]

Read More

Webinar presenters Matthew Kail and Duane Bowers answered a number of your questions after their presentation, Creating a CulturOrganizationaloinal Wellness. Here are some of their responses.   Audience Question: Do [...]

Read More

In the United States, shift work is defined as any regular work schedule that falls outside the standard work day of 9am to 5pm. Shift work includes swing shifts, which [...]

Read More

Christina McCale

Those who strive to protect the Internet's youngest victims face incredible challenges - and can bear tremendous emotional tolls. Knowing this, many ICACs create support and wellness programs to give [...]

Read More

Emotional Support for Mass Casualty Survivors
Duane T. Bowers, LPC
Christina McCale

Once the police tape is gone, what are the best ways to support survivors of traumatic events, like Mass Casualty Shootings? Check out our interview with trauma care expert and [...]

Read More

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Providing Wellness Support for Online Child Exploitation Personnel. Here are some of his responses.   Audience [...]

Read More

Christina McCale

It's incomprehensible the grief a family must feel when one of its members has gone missing. But often we forget that the justice professionals who work a missing persons case [...]

Read More

Amy Morgan

Ask a 4-year-old boy who he knows that most closely resembles a super-hero, and he will often shout out, “My DAD!” with great pride.  I remember my own Dad, when [...]

Read More

Christina McCale

People use terms like "psychopath" or "manic" or "depressed" to describe others - often forgetting that these are actually mental health terms with real definitions and diagnoses. But how do [...]

Read More

Christina McCale

Viewing images of child exploitation is nothing short of disturbing. But what if it was your job to find and remove images of children being harmed.... all day. Every day...? [...]

Read More

Christina McCale

We continue our conversation with Marcia Williams, peer support specialist with Safe Call Now, to learn more about this organization and its unique network of services it provides to public [...]

Read More

Christina McCale

  According to Badge of Life, "More cops die of suicide than are killed by gunfire and traffic accidents combined."And while there may be discussions or debate about the [...]

Read More

Christina McCale

Losing anyone to suicide is tragic. But losing a first responder represents a unique tragedy: someone who has spent their career putting others first, risking their life to save others [...]

Read More

Christina McCale

According to Badge of Life, a police suicide prevention program, 108 Law Enforcement Officers took their own lives in 2016.  While this does show a decline, this may not be all-inclusive, nor [...]

Read More