Dispatch

Upcoming Webinars

04 / 13 / 2023

What Police Officers Want: Consulting the Source

Policies and practices in law enforcement are being scrutinized as our communities seek to redefine policing in America. Oftentimes, the men and women actually doing police work are but a [...]

04 / 20 / 2023

A Holistic Approach for Agency Wellness: A Spectrum of Options for a Cross-Functional Team

Now, more than ever mental health has been a buzz phrase to promote self-care or external care from mental health professionals with demands from community, law enforcement professionals, and allocated [...]

04 / 27 / 2023

Organizational Stress – From the Administrative Perspective

What is the number one stressor in the workplace? Is it the emotional or physical toll your career takes on us? Is it citizens that demand too much with little [...]

05 / 16 / 2023

Wellness as a Survival Mechanism: Changing Skills for Changing Times

Stress-management provided us with the tools we needed when we were already stressed, but did not help us to keep from getting stressed. Self-care was introduced to help us prepare [...]

05 / 16 / 2023

Long Work Hours, Shift Schedules and the Impact on Law Enforcement Personnel

This webinar will emphasize how long work hours, and the associated work schedules of officers can affect officers. Long work hours for this purpose will be defined as greater than 12 [...]

06 / 01 / 2023

Tools to Manage the Stress Response

Everyone has experienced the stress response; whether we get upset during an argument, are involved in a high-speed car chase, or we perceive something to be a threat, our stress [...]

06 / 06 / 2023

Mindfulness for Law Enforcement: Surviving and Thriving in Life and on the Job

During this webinar you will: learn the physical, emotional, and relational impacts of police work learn how Mindfulness can support your management of these impacts be guided through a Mindfulness [...]

06 / 27 / 2023

What is a Real Time Crime Center and How Do You Start One?

This webinar will go into detail on what a Real Time Crime Center does and how it functions and can be a force multiplier for an agency. We will talk [...]

07 / 13 / 2023

One Size Does Not Fit All: Developing Community-Specific Crisis Response

Over the last decade, there has been an increase in community expectations regarding law enforcement's response to individuals in a behavioral health crisis. With this pressure, many agencies experimented with [...]

07 / 18 / 2023

Keeping Your Detention Facilities Out of the Ditches and on the Right Path

In today’s world, we define success and failure in outcomes. In correctional health care, our goal is to do no harm or leave them better than we found them. [...]

07 / 18 / 2023

Take the Stress Out Of Your Money: Life Lessons for Criminal Justice Professionals

Learn how to manage your finances day to day to remove stress and help you live a better life. You will learn the basics of budgeting, ensure you have the [...]

07 / 25 / 2023

Helping Hidden Heroes: Roving Volunteer Chaplains Solely for Correctional Staff — Why and How?

Jails and prisons invariably provide religious support to inmates, but few agencies have chaplains who solely support correctional staff. Staff deserve and need spiritual support. They serve in a tough [...]

07 / 27 / 2023

Beyond Checking a Box: Ensuring Your Crisis Response Grows and Thrives within Your Community

After the creation of a community crisis response within your law enforcement agency, how do you manage the programs and balance issues that arise? Is there an appropriate time to [...]

08 / 10 / 2023

Anger Management: An Essential Part of Helping Keep Good People Good

Public safety personnel spend a disproportionate amount of time dealing with anger and the chaos it creates. Unmanaged, it is a destructive force of nature that gets people hurt, has [...]

08 / 15 / 2023

How Effective is Your Feedback? Lessons for Dispatch and Criminal Justice Professionals

Regular feedback is an integral part of highly effective organizations, but the thought of giving it can be uncomfortable or even overwhelming. Knowing the key parts of what makes feedback [...]

09 / 14 / 2023

A Multi-Disciplinary Approach to a State-wide Peer Support Network for First Responders

First Responder Support Team (FRST) Midwest is a non-profit established by First Responders to serve First Responders. The multi-disciplinary board of directors have worked alongside culturally competent mental health professionals [...]

09 / 21 / 2023

Cultivating Wellness in Your Organization: Trauma Informed Leadership and Other Helpful Ideas

Studies have shown that depression and PTSD are up to 5 times more common in first responders and that 85% of first responders have experienced symptoms related to mental health conditions. Most [...]

10 / 10 / 2023

Burnout and Resilience: What Criminal Justice Professionals Need to Know

Trauma is a given if you work in criminal justice, in suspects, defendants, victims, witnesses, and even colleagues. A better understanding of the effects of trauma and how to mitigate [...]

10 / 17 / 2023

Corrections Staff Wellness: A Team LIFT Approach

We must acknowledge that staff wellness in Corrections can be one of the heaviest burdens of them all, yet one of the most difficult challenges to overcome. We also must [...]

10 / 24 / 2023

Don’t Wait Until Retirement to Live a Good Life

Working in a public safety/justice career can lead to a very difficult and exhausting life, both at work and at home. Too often "I'll enjoy life when I retire" [...]

10 / 26 / 2023

Controlling Your Emotions Keeps YOU out of Jail

To learn to deal with anger, you need to recognize your anger chain. What is it that sets you off on your emotional spiral? Is it any surprise, anger is [...]

11 / 14 / 2023

Side Hustles and Second Careers: Reimagining Your Professional Passion after Retirement

If you have set your sights on retirement but aren’t ready to completely stop working, this webinar will cover a myriad of options. First Responders retire earlier compared to [...]

11 / 16 / 2023

Call to Action: Lifting Each Other Up to Rise Together

Over the past couple of years, I have noticed a huge shift in the attitudes of the amazing women of 911. We are valuing ourselves out loud, we began to champion [...]

12 / 05 / 2023

Dispatch as Incident Command: Multi-Disciplinary Team Approach

Have you ever seen a successful team that doesn’t practice together? When it comes to significant and/or large-scale incidents the communications team plays an integral role and is [...]

12 / 07 / 2023

Building a Wellness Program from the Ground Up

Wellness programs are appearing more frequently in our public safety organizations. Agencies vary in culture, size, and resources which means implementing a wellness program is not “one size fits all.” [...]

Brenda Dietzman

Organizational Stress – From the Frontline Perspective

What is the number one stressor in the workplace? Is it the emotional or physical toll our careers take on us? Is it citizens or clients that demand too much [...]

Jill Palmer

BJ Wagner

Healthy Police – Healthy Policing: Addressing the Police Health and Wellness Crisis from a New Perspective

The law enforcement profession is being hounded by issues left and right. In between the use of force and police misconduct incidents, the recruitment and retention challenges, and the decline [...]

Brenda Dietzman

Corrections Staff Wellness

Working in a correctional facility can be a highly stressful and demanding job, with staff often exposed to violence, trauma, and difficult working conditions. Despite these challenges, many corrections departments [...]

Bobby Kipper

Establishing Organizational Success: Understanding the EAC Factor for Criminal Justice Organizations

What does it take to establish organizational success? According to Bobby Kipper, it takes three components. The EAC factor which stands for expectations, accountability, and consequences help ensure success for [...]

Sara Weston

The Power of Your Passion

A job in the public safety field is demanding, stressful, and even traumatic. Compounded with other responsibilities individuals have in other aspects of our lives, it is easy to get [...]

Katharine Manning

Empathetic Leadership: Building a Culture of Trust

When thinking about leadership traits – things like critical thinking and decision-making tend to come up. However, the most important but underrated leadership trait is actually empathy. Leaders who demonstrate empathy [...]

Halcyon Frank

NG911: It’s More than Just the Technology

For most people, the concept of “Next Generation 911” brings thoughts of drones, video calls, instant messaging, real-time updates, and ultra-fast response times. For those working in dispatch, it is redefining [...]

Marc Hildebrand

How to MASTER your Self-Confidence: Lessons for Criminal Justice Professionals

Do you struggle with self-confidence? Do you have certain areas in your life that you are just not as confident with? Do you wonder how some people seem to be [...]

C. Gabrielle Salfati

Burnout and the Law Enforcement Exodus Crisis: Causes, Symptoms and Solutions

A perfect storm – that has got to be the best description of what policing has been experiencing facing adversaries across all fronts for the last few years. The crisis existed [...]

Sara Weston

Empowered People Empower 911

The helping profession at times may feel like a thankless job, particularly for telecommunicators and dispatchers who are treated as mere voices and hands as they are not seen in [...]

Christopher Gandia

Financial Fitness: Live Today and Prepare for Tomorrow

When talking about officer wellness, the resources provided are mainly about mental health and physical health. It is important to understand however that overall wellness goes beyond these two areas [...]

Bobby Kipper

Building Performance: Understanding the EAC Factors for Justice Professionals

How three basic words can transform your overall performance and empower individuals to reach their short and long-term goals. Participants will learn that self-expectations, accountability, and consequences are three action [...]

Mandy Nice

Tactical Nutrition Guardrails: Bite-Size Action Steps to Increase On-Shift Energy and Decrease Body Fat

Wellness has been at the forefront of first responders and other helping professions over the past few years. The focus tends to be mental health programs to undo the stress [...]

Nicole Fredricks Jackson

Micro-Habits: Navigating the Intersection of Work and Life

We all want to be better off in life – be it physically, emotionally, or professionally. But any improvement entails changes – and this is typically where the difficulty comes in because [...]

Bobby Kipper

Scott Geller, PhD

Actively Caring for People: Seven Principles for Criminal Justice Organizations

With the barrage of issues hounding law enforcement and related justice professions, different approaches utilizing complicated models, advanced skills, and innovations are implemented in response. But at the heart of [...]

Rodger Ruge

Tactical Resilience: Physical Practices for Peak Field Performance (Part 2)

Helping professions are very demanding. Those employed in these fields must be fit in every sense of the word to be hired. Being in these professions, however, subject them to [...]

Dennis Nayor

Career Survival within the Administrative Ranks of Policing (Part 2)

This is the second part of the webinar series on Career Survival with the Administrative Ranks in Policing. The first installment introduced the components to promote career survival that leaders [...]

Dennis Nayor

Career Survival within the Administrative Ranks of Policing (Part 1)

Amidst all the controversies and public scrutiny, a job in the law enforcement profession isn’t as appealing as it used to be. But there still are a handful of [...]

Colleen McCollough

Ken Murphy

BJ Wagner

The Fourth 9-1-1 Option: Mental Health Services

Law enforcement has been unofficially managing community mental health issues despite not being the experts in such situations. The City of Austin identified this as an area for improvement and [...]

Marc Hildebrand

Generating Momentum: How to Create Change in Any Part of Your Life — and Protect It at All Costs!

Looking to make a change but finding yourself not just quite going all in or unable to sustain it? What you just might need to truly make things happen for [...]

Rodger Ruge

Tactical Resilience: Mental Preparedness for Peak Field Performance (Part 1)

An average human being is bound to go through about two traumatic events in a lifetime. But for those working in emergency services and other helping professions, that is increased [...]

BJ Wagner

Creating a Continuum Ecosystem of Crisis Response: It’s Not ‘Either-Or

Law enforcement by default is tasked with the responsibility of dealing with mental health emergencies on top of the profession’s challenges when it comes to funding, staffing, and other [...]

Halcyon Frank

Leading from All Levels

There is more to leadership than just the title and prestige of the people. In its truest essence, leadership does not require a title but entails selflessness and perseverance to [...]

Michael Gomez

Beyond Self-Care: The CE-CERT model for Secondary Trauma and Burnout

Anyone who has experienced vicarious trauma (VT) or secondary trauma (ST) and burnout, or is helping others with these, know too well the conscious effort it takes to manage let [...]

Wendy Hummell

Creating a Culture of Wellness – Increase Retention, Morale, and Employee Health by Infusing Wellness into Your Agency

The need to support law enforcement officers’ holistic wellness given the stressful, if not downright traumatic nature of the job, is being recognized by more and more agencies and even [...]

Darren Ivey

Wendy Hummell

Brenda Dietzman

Resilience Tools and Ideas for People Who Have Stories: A Resilience Discussion Panel

Stress and trauma look different for everyone. Managing and preventing stress and trauma through self-care and resilience is likewise unique for each individual. This session acknowledges these differences by retelling [...]

Duane T. Bowers, LPC

Managing Trauma Triggers

People tend to use the term trigger loosely to describe anything that causes them any form of adverse response. In this session, the focus is on trauma triggers – those elicited [...]

Bobby Kipper

Changing Agency Culture and Climate with Spiritual Wellness

More and more workplaces including the criminal justice field are paying attention to employee wellness. Different initiatives, programs, and services are being made available to the workforce to ensure that [...]

Halcyon Frank

Building Your Team

Attracting and hiring the right candidates is an uphill battle in today’s job market, especially in emergency communications where small candidate pools were already the norm. From employees working [...]

Wendy Hummell

Blueprint for Resilience – How to Reverse Engineer Burnout & Compassion Fatigue

People often compartmentalize the symptoms that they are experiencing into physical, mental, or emotional. What we often miss is the interrelations of these symptoms with one another. Wendy Hummel leads [...]

Tracy Ertl

Protecting Interpersonal Work Relationships: Lessons for Criminal Justice Professionals

Bullies don't just exist in school halls and schoolyards. Just when we think we’re done and over with with that phase, we find ourselves dealing with the same thing [...]

Nick Metz

Sara Metz

Bill Walsh

Sammie Wicks

Officer Safety and Wellness in Rapidly Changing Times: What does it look like for officers, their families and agencies?

Events that transpired in the last few years made it evident more than ever the challenges the public safety profession is facing. Forced to adapt in a fast-changing world of [...]

Lois James, PhD

How to Improve Your Sleep Hygiene and Reduce Your Fatigue

Watch the Webinar Trailer From employee assistance programs, office gyms and break rooms, to partnerships with physical and mental health resources and providers, workplaces are now recognizing the [...]

Wendy Hummell

Coach or Critic? Implement Strategies to Overcome Negativity Bias and Limiting Beliefs

Ever felt like you want to achieve something only to feel limited by your own thoughts and beliefs? Don't worry because you're not the only one. You see, humans are [...]

BJ Wagner

John Snook

988 and the Future of Crisis Response: What Criminal Justice Professionals Need to Know (Part 2)

Communities across the nation are participating in an unprecedented effort to transform mental health emergency response. Two years ago, the FCC adopted rules to establish 988 as the new, nationwide, easy-to-remember 3[...]

Tracy Ertl

Stress Relief and Communications

Stressors are inevitable in the world we're living in today. This is especially true for helping professions where all of the incoming information tend to be inherently negative. The value [...]

Kim Colegrove

Demystifying Meditation and Mindfulness for Criminal Justice Professionals

For a lot of people, meditation is typically seen as a practice linked to eastern religions and beliefs. This notion tends to create hesitancy and fear that practicing it means [...]

Marc Hildebrand

The Success Equation: The formula to help you master any area of your life FAST!

So many things to do, so little time. We all have goals for different aspects of our lives that it just seems impossible to accomplish all at the same time. [...]

Anna Walton

Lifesaving Dispatch for Animal Welfare Agencies

More than being the middleman that collects information and relays it to the first responders on the field, the role of dispatchers has expanded and now involves actual call resolution [...]

Amy Morgan

There’s More To You Than Your Career: Finding Balance and Personal Identity

Who are you know and where do you want to be? Existentialist questions are tough, but these are things that we ought to contemplate on if we want to live [...]

Joe Smarro

Lessons on Compassionate Policing from Joe Smarro of the HBO documentary ERNIE & JOE: CRISIS COPS

Compassionate policing is a mindset and culture that must be adopted across law enforcement agencies to be fully effective in the community. Not only does it provide community members with [...]

Shannon Scully

John Snook

988 and the Future of Crisis Response: What Criminal Justice Professionals Need to Know

In 2020, Congress the Federal Communications Commission made 988 the universal three-digit dialing code for mental health crisis in the United States. It is an expansion of the National Suicide Prevention Lifeline’[...]

Bobby Kipper

Scott Geller, PhD

Actively Caring for People: Lessons for Criminal Justice Professionals

Different approaches to policing are being introduced and implemented – some require complicated models, technical skills, and some of the most cutting-edge technology. However, it is typically the foundational concepts that [...]

Wendy Hummell

Brenda Dietzman

Resiliency for Women

It entails a high level of resilience to work in helping professions. This is especially true for women who must constantly be present for the people they serve at work [...]

Kim Colegrove

Facing the Mental and Emotional Impact of this Work: 3 Steps Justice Professionals and Spouses Can Take Today

Helping professions like law enforcement, dispatchers, EMTs, and firefighters are subjected to some of the most dreadful aspects of a community. All the horrors they’ve witnessed, listened to, or [...]

Shannon Denard

Building a Bridge of Trust, Confidence and Cooperation: Multiple Brain Integration for Law Enforcement and Community Interaction

To “Protect and Serve” requires “Trust and Cooperation.” Law Enforcement utilizes police academy training on every call but not every community call results in law enforcement to community relationship cooperation. [...]

C. Gabrielle Salfati

Burnout in Law Enforcement and First Responders: Building Resilience & Reclaiming Your Energy

Mental illness issues are much higher in first responders than in civilians. Deterioration of mental health is observed in criminal justice and public safety professionals during their time of service [...]

Sara Weston

Halcyon Frank

Communicating for Effective Change

In the world of public safety, difficult conversations, strong personalities, and sensitive topics, all collide making communication especially tough. Often, we find ourselves dreading difficult conversations, having negative experiences with [...]

Grant McDougall

Under Siege: The Psychological Impact on Law Enforcement in These Troubled Times

The law enforcement profession is demanding to say the least. In a career where one is deployed to some of the most dangerous and daunting situations, it requires those who [...]

Jackson Gillet

Partner Webinar: Incident Coordination in the Tech Age: Using Active911 to Enhance Your Incident Response

Are you using software services? Are they helping reduce response times and increase efficiencies for calls? We live in a technology-driven world which can be daunting to implement. But, if [...]

Bobby Kipper

Spiritual Wellness for Criminal Justice Professionals

In the last couple of years, there has been a shift in the criminal justice training arena towards the ‘soft skills’ to help criminal justice professionals manage the people they [...]

Celia Besore

Carmen Van Voorhis

Jay Hauhn

Bob Finney III

Alarm Calls For Service: Increasing Accuracy, Efficiency and Reliability

The ASAP (Automated Secure Alarm Protocol) to PSAP (Public Safety Answering Point) service provides unprecedented efficiencies for public safety agencies by automating the creation of calls-for-service, effectively saving minutes spent [...]

Wendy Hummell

Improving Resilience in Five Minutes a Day: Applying the 4 Pillars of Resilience into a Daily Routine to Thrive

The concept of resilience may seem abstract and at times romanticized to a fault. But at its core and in the practical side of looking at things, resilience is a [...]

Lois James, PhD

Police Fatigue: Strategies for Managing Fatigue and Promoting Sleep Health

With the inherent nature of the law enforcement profession where officers are exposed to challenging conditions, traumatic circumstances, plus add the shift work into the equation, fatigue becomes inevitable. Numerous [...]

Marc Hildebrand

The Secret Behind Getting into Incredible Shape while Working Our Crazy Careers

We all want to be the best version of ourselves. Unfortunately, as we juggle so many things in our lives, we sometimes find ourselves dropping some of these, with one [...]

Halcyon Frank

Creating the Best Start for New Dispatchers

The first day on the job can be anxiety-inducing. Everything and everyone is new, and you’re scared to mess up, this is especially true for new dispatchers who learn [...]

Duane T. Bowers, LPC

Long-Term Coping Skills

The pandemic affected people all over the world. Physically – with their mobility reduced due to health protocols; socially – with lessened interactions with loved ones; professionally – with productivity impacted by remote [...]

Katharine Manning

The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job

There are a lot of people who are suffering from stress and trauma that are not getting the help they need. This fact is only exacerbated over the last year [...]

Wendy Hummell

Understanding Compassion Fatigue for First Responders and Criminal Justice Professionals

Who helps the helpers when they’re the ones who need help? Work for those in the helping professions – law enforcement, medical, EMT, animal control, fire, dispatch – seeing people suffering, [...]

Jennifer Heisig

Hilary Weinberg

Building Peer Support Programs for Prosecutors

Everyone experiences stress in some form or another. Between seeing people in some of the worst circumstances, being privy to information that are just downright graphic, or having to hear [...]

Duane T. Bowers, LPC

Change and Acceptance: Why We Succeed, Why We Fail

We witnessed massive changes around us. Between 2020’s wildfires, COVID-19, George Floyd, the civil unrest, to a heated presidential election, and the fresh Capitol riot of 2021, we’re all forced [...]

Halcyon Frank

Domestic Violence and Dispatch

Dispatch serves as the intermediary between members of the community and the first responders who can help them. But merely being the messenger is not sufficient when it comes to [...]

David Black

Strengthening First Responder Resilience and Wellness During Social Unrest and Stressful Times

First responders are the people whom the community depend on to do the dirty work – the ones we know we can’t handle and are too difficult. Given the stressful [...]

Halcyon Frank

Amy Morgan

Life-Saving Partners: 911 and Suicide Lifelines Working Together

Ensuring the safety of the public requires constant coordination between the agencies involved. Fire, EMS, law enforcement, dispatch – these are just some of the key stakeholders that must collaborate to [...]

Katie Nelson

You Matter: Self Care for the Social Media Manager

If you’re finding yourself not performing at your best the past months, you’re not the only one. The past 9 months or so had been surreal, from natural disasters, [...]

Rob Weinhold

The Art of Crisis Leadership

In the law enforcement arena, it is not a matter of if a crisis will hit, but when will it hit. Crises may mean time, money, customers, careers and, in [...]

Greg Goreck

Don Redmond

William “Fritz” Reber

Livestream 911 Calls Directly to First Responders for Improved Situational Awareness and Faster Response Times

Stories get modified as it is passed from one person to another, some details will be omitted, added, and at some point, things get lost in translation. The same is [...]

Brenda Dietzman

Building Resiliency: The Dawn of the Mentally Strong Employee

The helping profession has its two sides. One is positive, with words like noble and rewarding associated with it. On the other side, it is seen as a thankless job, [...]

Jeff Thompson, Ph.D.

Kevin Morison

An Occupational Risk: What Law Enforcement Agencies Can Do to Prevent Officer Suicide

More officers are dying by suicide than line of duty deaths. This conveys that while they’re well prepared and trained to handle critical incidents and dodge attacks and bullets, [...]

Obed Magny

The Contagiousness of Vicarious Trauma: Impacts, Considerations, and Responses

Everyone can experience trauma, for individuals working in industries that deal with critical incidents and emergencies, the risk of exposure to trauma is further aggravated. The community’s helpers need [...]

Michael Goold

Emotional Intelligence: The Hard Skill that Will Make Your Career and Save Your Personal Life

This webinar will introduce you to the principle of Emotional Intelligence and how you can prevent emotional hijacks, give yourself a yellow card, and “read” the emotions of others to [...]

Kimberly Miller

Calming Your Storm: Tools to De-Escalate Yourself, Increase Emotional Control & Reduce “Reactivity”

It’s been told that the COVID-19 pandemic is the kind of storm that puts us all in the same boat, unfortunately, this isn’t exactly the case. When such [...]

Grant McDougall

Cumulative Trauma: The Covert Enemy of First Responders

Trauma is typically associated with extreme life-altering experiences. However, the concept of cumulative trauma is quite different from this. As the term suggests, it happens in a slow, repeated, and [...]

Al Cobos

Motivation and Meaning for Law Enforcement Personnel

It takes one bad apple to spoil the bunch, one bad incident to forget all the good that’s been done. Outlier events are putting the whole law enforcement arena [...]

Kimberly Miller

AMA: Maintaining Resilience

The Doctor is IN. Join us for the finale of this thought-provoking series about Resiliency, Leadership and the Challenging time we're living through. Dr. Kimberly Miller will be answering questions [...]

Tina Buneta

Joseph Hoebeke

Doreen Jokerst

Justin Smith

William Beck

Jack Cauley

Kimberly Miller

Leadership On The Front Lines: Navigating The COVID-19 Pandemic

Webinar Video Clip: Leadership on the Front Lines - Navigating the COVID-19 Pandemic COVID-19 is testing everyone’s resilience. People are experiencing anxiety over their mobility, safety, livelihood, and [...]

Daniel Dubief

Michael Fletcher

LTE Helps Sheriff’s Departments Better Prepare for Emergencies

Our world is now heavily dependent on technology, and it is no different when it comes to emergency response. When it comes to public safety, leveraging the latest technology to [...]

Kimberly Miller

More Ways to Bounce and Build Your Resilience (Part 2)

This is the second installment of Dr. Kimberly Miller’s webinar series on resilience and bounceability. This time around, she will be providing six additional tools that can be integrated [...]

Kimberly Miller

Increasing Your Bounceability: Ways to Build Resilience Every Day

What the whole world is going through right now is testing all of us – from the government’s decision-making to things that we have better control of like our discipline, [...]

Dr. Babatunde Okuleye, M.D., MBA

Robin Timme

Jennifer Horney

Corrections and COVID-19: Enhancing Resiliency of Staff and Inmate Populations

This is the second part of the Corrections and COVID-19 series made possible through the Falcon Correctional and Community Services, Inc. Topics covered in the first installment are the epidemiology [...]

Robin Timme

Jennifer Horney

Scott Semple

Elias A. Diggins

Corrections and COVID-19: Maintaining Mental Wellness of Staff and Inmates During Custodial Pandemonium

Strange times we’re in right now and it’s affected our consciousness on a whole new level. There is a threat – we cannot see it, but we know it’[...]

Thomas Dworak

EQ for Dispatchers

It’s been established that individuals can get trauma from repeated exposure to details of distressing events. Dispatchers who are in the front lines receiving emergency calls for service from [...]

Halcyon Frank

Building Trust in 9-1-1

Working in dispatch requires responders to be able to trust dispatchers with their lives. Quite a difficult ask when dispatchers are just voices on the other side of the line. [...]

Amy Morgan

Growth as a Post-Trauma Response

At one point or another, we all are exposed to events that may warrant a trauma response. It could be something that we’ve gone through in childhood, more recent [...]

Dan Phillips

Brandon “Choe” Sergent, M. Th.,

Jail Ministries: The Top 10 Things to Consider

Jails and prisons have their challenges and would greatly benefit from help from the community. Religious organizations are willing to provide whatever help they can extend, but they too, identify [...]

Jonathan Parker

Watch Your Six: Because Making It Home is Just the Beginning (Part 2)

The second installment of a two-part series, Jonathan Parker is back on Justice Clearinghouse to continue on his Watch Your Six course. In the first part, Jonathan unpacked the six [...]

Jonathan Parker

Watch Your Six: Because Making it Home is Just the Beginning (Part 1)

It’s s been said that in life we juggle rubber and glass balls. The rubber balls represent aspects of our life that we can bounce back from. The glass [...]

Karen Solomon

Amy Morgan

Saving Our Heroes and Their Families From The Pain of Suicide

Articles, photos, reminders, and chain messages are making rounds on the internet encouraging people to be cognizant of potential mental health issues others are experiencing – to be wary, listen, support, [...]

Dan Phillips

Mental Illness in the Criminal Justice System: The Facts and Figures Justice Professionals Need to Know

Law enforcement officers find themselves dealing with people from all walks of life daily – and it includes people with mental health issues. These people might end up in jails and [...]

Peter Bellmio

Staffing 911 Centers in the Era of NG911

Next Generation 911 is being integrated by public safety agencies in their goal to enhance emergency services through improved communications powered by wireless technology. As more and more communities are adopting [...]

Alana Negroni

The Benefits of Developing a Peer Support Program

Stress seems to be inevitable these days – in our work, relationships, and life brought about by the competitive, fast-paced lifestyles we’re leading and external factors and circumstances we’re [...]

Sara E. Mahoney

Mindfulness in Domestic Violence Work- Part II

This is the second-part of Sara Mahoney’s Mindfulness Series. She addressed mindfulness for domestic violence victims in the first one and on this session, she will discuss mindfulness for [...]

Rich Martin

A Daily Drop of Corrosion: How the Daily Experiences in the Justice Professions Can Lead to Burnout

In 2018, CareerCast ranked policing as the fourth most stressful job in the US brought about by the dangerous and demanding nature of the profession. When an individual’s stress is [...]

Denise Beagley

Trauma Informed Care and Response: 101 Training for Justice Professionals

A significant chunk of the population has gone through a traumatic experience in their lives – it has become the norm and no longer the exception. Because of this, awareness efforts [...]

Trauma-Informed Training: Incorporating Wellness for Deputies

For the general population, only 9% meet the criteria for PTSD across their lifespan, but in correctional populations, almost 100% experienced trauma in their life. The correctional setting is found to be [...]

Sara E. Mahoney

Mindfulness in Domestic Violence Work-Part I

Working in the field of criminal justice, probation, victim advocacy and social services is a noble path. It gives an individual the ability to change the course of another person’[...]

Duane T. Bowers, LPC

Self-Care for Justice Professionals

In 2012, the Diagnostic and Statistical Manual of Mental Disorders (DSM–V) rewrote the definition of Post-Traumatic Stress Disorder (PTSD) such that it is no longer confined to those who experienced [...]

Amy Morgan

Difficult Conversations

Difficult conversations are just that – difficult. They happen in instances when we need to communicate our grievances, things that we want to change, or deliver bad news. But there are [...]

Alana Negroni

Impact of an Officer Involved Shooting

Law enforcement has always been an adrenaline-driven field, it is the nature of the job. Some of the incidents police officers find themselves are a little bit more critical than [...]

Amy Morgan

The Trauma of First Response to Cruelty

When people are in danger, they call on to first responders to give them the help they need – to manage the situation, deal with the trauma, and provide other needed [...]

Kimberly Miller

Keeping Your Super Heroes Super

Taking on the job in the public sector means being ready to be of service to the people. For those working as first responders, health providers, or law enforcers – service [...]

Ed Sherman, Psy.D.

The Power of Resilient Leadership

There are many values and virtues that we are all taught from school to our jobs when it comes to surviving and living our lives. All of these are valuable, [...]

Denise Beagley

Verbal De-Escalation

As a public servant, part of any criminal justice profession is encountering random strangers, even sketchy characters. Not just merely meeting them, but talking to them, building rapport such that [...]

Amy Morgan

On the Job Threats: Managing the Fear and Panic Response

Anxiety disorders (generalized anxiety, social anxiety, panic disorder, etc.) are the most common mental illness, and it affects millions of people around the world. According to the National Institute of [...]

Matthew Kail

Duane T. Bowers, LPC

Creating an Organizational Culture of Wellness

Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved by [...]

Ray Nash

Resiliency and the Dynamic of Restoration

Resiliency is a highly-revered quality. Overcoming adversity and our personal demons can be tough. More so when you’re in a position that exposes you to different characters and situations. [...]

Duane T. Bowers, LPC

Providing Wellness Support for Online Child Exploitation Personnel: From website to arrest

Employees working in the field of public service and social welfare often extend help to others who go through tumultuous moments. In doing so, they also take into their psyche [...]

Amy Morgan

Recognizing Mental Health Disorders in Others

The law enforcement and justice profession deal with different types of people with a myriad of personalities. It can get tricky having to decode each one and ensuring that your [...]

Lanae Holmes

Duane T. Bowers, LPC

NCMEC Protecting Child Pornography Investigation Personnel Part One

This webinar will provide an in depth look at the impact viewing child pornography may have on personnel. It will also discuss why some people are more impacted [...]

Natalie Johnson

Nutrition for Tactical Performance Part Two

Description: Our presenter, Ms. Natalie Johnson, will discuss practical nutrition strategies to improve performance through sports nutrition and energy management. She will cover topics such as how much and how [...]

Mark Warren

Active Shooter and Intruder Response for Dispatchers and 911 Call Takers

The MISSION generally speaking of emergency dispatchers and 911 call takers is: “To provide timely, professional, quality service to a highly diverse group of members of the community, fellow members [...]

Natalie Johnson

Tactical Movement and Exercise for Optimal Performance

Ms. Natalie Johnson, will discuss strategic movement and exercise to assist in managing and expanding energy capacity. Energy is the foundation for being fully engaged. As Law Enforcement and Emergency [...]

Natalie Johnson

Nutrition for Tactical Performance Part One

Michael G. Aamodt

The Police Personality Solid as a Rock or Still Crazy After All These Years

The Internet, as well as many written sources, suggest that police officers engage in an unusually high number of maladaptive behaviors. That is, they are thought to have high divorce, [...]

Pam McMillan

A Life of Stress: The Damages and the Proper Response

Description: This two hour course is designed to help participants learn some skills and tools for dealing with stress in their lives. A Life of Stress, The Damages: Participants gain [...]

After the Webinar: Healthy Police, Healthy Policing. Q&A with the Presenters

Webinar presenters BJ Wagner and Dr. Jill Palmer answered a number of your questions after their presentation, Healthy Police - Healthy Policing: Addressing the Police Health and Wellness Crisis from [...]

After the Webinar: Achieving Effective Outcomes through Staff Communication. Q&A with Dr. Ed Sherman

Webinar presenter Dr. Ed Sherman answered a number of your questions after his presentation, Achieving Effective Outcomes through Staff Communication. Here are just a few of his responses. Audience [...]

After the Webinar: Recipes for Resilience to Survive Corrections Fatigue. Q&A with Tira Hubbard

Webinar presenter Tira Hubbard answered a number of your questions after her webinar, The Changing Face of Probation: Recipes for Resilience to Survive Corrections Fatigue. Here are just a few [...]

After the Webinar: Corrections Staff Wellness. Q&A with Brenda Dietzman

Webinar presenter Brenda Dietzman answered a number of your questions after her webinar, Corrections Staff Wellness. Here are just a few of her responses. Audience Question: Are there any [...]

Thoughts on Self Care from Dr. Michael Gomez

We loved this reminder that Dr. Michael Gomez shared during his webinar, "Beyond Self Care: The CE-CERT Model for Secondary Trauma and Burnout." "Self Care is more than a bubble [...]

Thoughts on Homelessness from Pietro D’Ingillo

We loved this reminder that Dr. Pietro D'Ingillo shared during his webinar, Veteran-Centered Crisis Stabilization and Scene Management Strategies. Click Here for our full lineup of Law Enforcement-related Webinars.

After the Webinar: The Power of Your Passion. Q&A with Sara Weston

Webinar presenter Sara Weston answered a number of your questions after her webinar, The Power of Your Passion: Lessons for Dispatch and Criminal Justice Professionals. Here are just a few [...]

After the Webinar: Empathetic Leadership – Building a Culture of Trust. Q&A with Katharine Manning

Webinar presenter Katharine Manning answered a number of your questions after her presentation, Empathetic Leadership: Building a Culture of Trust. Here are just a few of her responses. Audience [...]

After the Webinar: NG911 – It’s More than Just Technology. Q&A with Halcyon Frank

Webinar presenter Halcyon Frank answered a number of your questions after her presentation, NG911: It's More than Just Technology. Here are just a few of her responses. Audience Question: [...]

After the Webinar: Trauma Informed Practice 101. Q&A with Alejandro Palacios

Webinar presenter Alejandro Palacios answered a number of your questions after his presentation, Trauma Informed Practice 101. Here are just a few of his responses. Audience Question: How can different [...]

After the Webinar: Mastering Self Confidence. Q&A with Marc Hildebrand

Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, How to Master Your Self-Confidence: Lessons for Criminal Justice Professionals. Here are just a few of his [...]

After the Webinar: Leadership Reset – Setting Goals for the New Year. Q&A with Brenda Dietzman

Webinar presenter Brenda Dietzman answered a number of your questions after her presentation, Leadership Reset: Setting Goals for the New Year. Here are just a few of her responses. [...]

After the Webinar: Burnout and the Law Enforcement Exodus Crisis. Q&A with Dr. Gabrielle Salfati

Webinar presenter Dr. Gabrielle Salfati answered a number of your questions after her presentation, Burnout and the Law Enforcement Exodus Crisis: Causes, Symptoms, and Solutions. Here are just a few [...]

After the Webinar: Empowered People Empower 911. Q&A with Sara Weston

Webinar presenter Sara Weston answered a number of your questions after her presentation, Empowered People Empower 911. Here are just a few of her responses. Audience Question: How do you [...]

After the Webinar: Financial Fitness. Q&A with Christopher Gandia

Webinar presenter Christopher Gandia answered a number of your questions after his presentation, Financial Fitness: Live for Today and Prepare for Tomorrow. Here are just a few of his responses. &[...]

After the Webinar: Micro-Habits – Navigating the Intersection of Work and Life. Q&A with Nicole Fredricks Jackson

Webinar presenter Nicole Fredricks Jackson answered a number of your questions after her presentation, Micro-Habits: Navigating the Intersection of Work and Life. Here are just a few of her responses. &[...]

After the Webinar: Tactical Resilience (Part 2). Q&A with Rodger Ruge

Webinar presenter Rodger Ruge answered a number of your questions after his presentation, Tactical Resilience: Physical Resilience for Peak Field Performance (Part 2). Here are just a few of his responses. &[...]

After the Webinar: The 4th 911 Option – Mental Health Services. Q&A with the Presenters

Webinar presenters Ken Murphy, Colleen McCollough, and BJ Wagner answered a number of your questions after their presentation, The 4th 911 Option: Mental Here Services. Here are just a few of [...]

After the Webinar: Tactical Resilience – Mental Preparedness for Peak Performance. Q&A with Rodger Ruge

Webinar presenter Rodger Ruge answered a number of your questions after his presentation, Tactical Resilience: Mental Preparedness for Peak Field Performance (Part 1). Here are just a few of his responses. &[...]

After the Webinar: Creating a Continuum Ecosystem of Crisis Response. Q&A with BJ Wagner

Webinar presenter BJ Wagner answered a number of your questions after her presentation Creating a Continuum Ecosystem of Crisis Response: It's Not Either-Or. Here are just a few of her [...]

After the Webinar: Leading from All Levels. Q&A with Halcyon Frank

Webinar presenter Halcyon Frank answered a number of your questions after her presentation, Leading from All Levels. Here are just a few of her responses. Audience Question: How do [...]

After the Webinar: Beyond Self-Care – The CE-CERT Model for Secondary Trauma and Burnout. Q&A with Dr. Michael Gomez

Webinar presenter Dr. Michael Gomez answered a number of your questions after his presentation, Beyond Self Care: The CE-CERT Model for Secondary Trauma and Burnout. Here are just a few [...]

After the Webinar: Creating a Culture of Wellness. Q&A with Wendy Hummell

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Creating a Culture of WellnessL Increasing Retention, Morale, and Employee Health by Infusing Wellness into Your Agency. [...]

Kind Words from our Members

Awww, Nicole, you made us blush. Thank you for your kind words! To learn more about our upcoming webinars, click here. To learn how to become [...]

After the Webinar: Resilience Tools – Ideas for People Who Have Stories. Q&A with the Panelists

Webinar presenters Wendy Hummell, Darren Ivey and Brenda Dietzman answered a number of your questions after their presentation, Resilience Tools: Ideas for People Who Have Stories. Here are just a [...]

After the Webinar: Changing Culture and Climate with Spiritual Wellness. Q&A with Bobby Kipper

Webinar presenter Bobby Kipper answered a number of your questions after his presentation, Changing Agency Culture and Climate with Spiritual Wellness. Here are just a few of his responses. [...]

Thoughts on Organizational Culture from Bobby Kipper

We loved this great reminder that Bobby Kipper shared during his webinar, "Changing Culture and Climate with Spiritual Wellness." "Culture sets climate. What you allow within your organization becomes [...]

Thoughts on Niceness from Halcyon Frank

Halcyon Frank really got our attention when she shared this reminder during her webinar, Building Your Team: Lessons for Dispatch Organizations. "We have to think of our employees as "[...]

After the Webinar: Human Performance Optimization – Caring for Your Team. Q&A with the Presenters

Webinar presenters Joe Dulla and Mandy Nice answered a number of your questions after their presentation, Human Performance Optimization: Caring for Your Team. Here are just a few of their [...]

After the Webinar: Blueprint for Resilience. Q&A with Wendy Hummell

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Blueprint for Resilience: How to Reverse Engineer Burnout and Compassion Fatigue. Here are just a few of [...]

After the Webinar: Protecting Interpersonal Work Relationships. Q&A with Tracy Ertl

Webinar presenter Tracy Ertl answered a number of your questions after her presentation, Protecting Interpersonal Work Relationships: Lessons for Criminal Justice Professionals. Here are just a few of her responses. &[...]

Thoughts on Dealing with Problems from Tracy Ertl

Problems, no matter the type, typically are better addressed proactively, as Tracy Ertl reminded us during her webinar, Protecting Interpersonal Work Relationships: Lessons for Criminal Justice Professionals. Here's just one [...]

After the Webinar: Officer Safety and Wellness in Rapidly Changing Times. Q&A with the Presenters

Webinar presenters Dr. Sara Metz, Nick Metz, Bill Walsh, Sammie Wicks, and Christine Johnson answered a number of your questions after their presentation, Officer Safety and Wellness in Rapidly Changing [...]

Thoughts on Wellness from Nick Metz

Retired Chief Nick Metz and the presenters for the webinar, Officer Safety and Wellness in Rapidly Changing times: What does it look like for officers, their families, and agencies, shared [...]

Thoughts on Organizational Health from Nick Metz

During the webinar, Officer Safety and Wellness in Rapidly Changing times: What does it look like for officers, their families, and agencies? Chief Nick Metz (ret) shared a fabulous acronym [...]

After the Webinar: How to Improve Your Sleep Hygiene and Reduce Your Fatigue. Q&A with Dr. Lois James

Webinar presenter Dr. Lois Jamees answered a number of your questions after her presentation, How to Improve Your Sleep Hygiene and Reduce Your Fatigue. Here are just a few of [...]

Thoughts about Humanness from Dr. Gabrielle Salfati

We, the country and our profession has been through SO much these last few years. That's why we just loved this gentle reminder from our webinar presenter, Dr. Gabrielle Salfati, [...]

After the Webinar: Coach or Critic? Q&A with Wendy Hummell

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Coach or Critic: Implementing Strategies to Overcome Negativity Bias and Limiting Beliefs. Here are just a few [...]

After the Webinar: 9988 and the Future of Crisis Response (part 2). Q&A with the Presenters

Webinar presenters John Snook and BJ Wagner answered a number of your questions after their presentation, 988 and the Future of Crisis Response: What Criminal Justice Professionals Need to Know (part 2). [...]

After the Webinar: Demystifying Meditation and Mindfulness for Criminal Justice Professionals. Q&A with Kim Colegrove

Webinar presenter Kim Colegrove answered a number of your questions after her presentation, Demystifying Meditation and Mindfulness for Criminal Justice Professionals. Here are just a few of her responses. [...]

After the Webinar: Finding Your True North. Q&A with Brenda Dietzman

Webinar presenter Brenda Dietzman answered a number of your questions after her presentation, Finding Your True North: Letting Your Purpose Guide Your Career. Here are just a few of her [...]

After the Webinar: There’s More to You than Your Career. Q&A with Amy Morgan

Webinar presenter Amy Morgan answered a number of your questions after her presentation, There's More to You than Your Career: Finding Balance and Personal Identity. Here are just a few [...]

After the Webinar: 988 and the Future of Crisis Response. Q&A with the Presenters

Webinar presenters John Snook and Shannon Scully answered a number of your questions after their presentation, 988 and the Future of Crisis Response: What Criminal Justice Professionals Need to Know. Here [...]

After the Webinar: Actively Caring for People. Q&A with the Presenters

Webinar presenters Bobby Kipper and Dr. E Scott Geller answered a number of your questions after their presentation, Actively Caring for People: Lessons for Criminal Justice Professionals. Here are just [...]

After the Webinar: Facing the Mental and Emotional Impacts of this Work. Q&A with Kim Colegrove

Webinar presenter Kim Colegrove answered a number of your questions after her presentation, Facing the Mental and Emotional Impacts of this Work: Three Steps Justice Professionals and Their Spouses Can [...]

After the Webinar: Under Siege- The Psychological Impact on Law Enforcement in these Troubled Times. Q&A with Dr. Grant McDougall

Webinar presenter Dr. Grant McDougall answered a number of your questions after his presentation, Under Siege: The Psychological Impact on Law Enforcement in these Troubled Times. Here are just a [...]

After the Webinar: Spiritual Wellness for Criminal Justice Professionals. Q&A with Bobby Kipper

Webinar presenter Bobby Kipper answered a number of your questions after his presentation, Spiritual Wellness for Criminal Justice Professionals. Here are just a few of his responses. Audience Question: [...]

After the Webinar: Alarm Calls for Service. Q&A with the Presenters

Webinar presenters Celia Besore, Carmen Van Voorhis, Jay Hauhn, and Bob Finney answered a number of your questions after their presentation, Alarm Calls for Service: Increasing Accuracy, Efficiency, and Reliability. [...]

After the Webinar: Improving Resilience in 5 Minutes a Day. Q&A with Wendy Hummell

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Improving Resilience in 5 Minutes a Day. Here are just a few of her responses. Audience Question: [...]

After the Webinar: Police Fatigue. Q&A with Dr. Lois James

Webinar presenter Dr. Lois James answered a number of your questions after her presentation, Police Fatigue: Strategies for Managing Fatigue and Promoting Sleep Health. Here are just a few of [...]

After the Webinar: The Secret behind Getting into Incredible Shape while Working Our Crazy Careers. Q&A with Marc Hildebrand

Webinar presenter Marc Hildebrand answered a number of your questions after his presentation, The Secret behind Getting into Incredible Shape while Working Our Crazy Careers. Here are just a few [...]

After the Webinar: Creating the Best Start for New Dispatchers. Q&A with Halcyon Frank

Webinar presenter Halcyon Frank answered a number of your questions after her presentation, Creating the Best Start for New Dispatchers. Here are just a few of her responses. Host: [...]

After the Webinar: Long Term Coping Skills. Q&A with Duane Bowers

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Long Term Coping Skills. Here are just a few of his responses. Audience Question: Can long-term [...]

After the Webinar: Understanding Compassion Fatigue for First Responders and Criminal Justice Professionals. Q&A with Wendy Hummell

Webinar presenter Wendy Hummell answered a number of your questions after her presentation, Understanding Compassion Fatigue for First Responders and Criminal Justice Professionals. Here are just a few of her [...]

After the Webinar: The Importance of Mental Tenacity in Policing. Q&A with Dr. Obed Magny

Webinar presenter Obed Magny answered a number of your questions after his presentation, The Importance of Mental Tenacity in Policing. Here are just a few of his responses. Audience [...]

After the Webinar: Building Peer Support Programs for Prosecutors. Q&A with the Presenters

Webinar presenters Hilary Weinberg and Jennifer Heisig answered a number of your questions after their presentation, Building Peer Support Programs for Prosecutors. Here are just a few of their responses. &[...]

After the Webinar: Domestic Violence and Dispatch. Q&A with Halcyon Frank

Webinar presenter Halcyon Frank of the Dispatch Lab answered a number of your questions after her presentation, Domestic Violence and Dispatch. Here are just a few of her responses. [...]

After the Webinar: Outside Yourself – Making the Most of Mental Health Resources. Q&A with Amy Morgan

Webinar presenter Amy Morgan from Academy Hour answered a number of your questions after her presentation, Outside Yourself: Making the Most of Mental Health Resources. Here are just a few [...]

Thoughts on Relationships from Dr. Kimberly Miller

Dr. Kimberly Miller shared a number of excellent insights and advice during her Ask Me Anything webinar, Maintaining Resilience. Here’s just one reminder she shared with our audiences. "[...]

After the Webinar: Life Saving Partners — 911 and Suicide Lifelines Working Together. Q&A with the Presenters

Webinar presenters Amy Morgan and Halcyon Frank answered a number of your questions after their presentation, Life-Saving Partners: 911 and Suicide Lifelines Working Together. Here are just a few of their [...]

After the Webinar: You Matter – Self Care for PIOs. Q&A with Katie Nelson

Webinar presenter Katie Nelson answered a number of your questions after her presentation, You Matter: Self Care for PIOs. Here are just a few of her responses. Audience Question: [...]

After the Webinar: Streaming 911 Calls Direct to First Responders. Q&A with the Presenters

Webinar presenters Captain Greg Goreck, Captain Don Redmond, and Captain Fritz Reber (ret) answered a number of your questions after their presentation, Livestream 911 Calls Directly to First Responders for Improved [...]

After the Webinar: Building Resiliency. Q&A with Brenda Dietzman

Webinar presenter Brenda Dietzman answered a number of your questions after her presentation, Building Resiliency: The Dawn of the Mentally Strong Employee. Here are just a few of her responses. &[...]

After the Webinar: Job Satisfaction – An Evidence based Approach. Q&A with Dr Obed Magny

Webinar presenter Dr. Obed Magny answered a number of your questions after his presentation Job Satisfaction: An Evidence-Based Approach to Improving Morale and Reducing Stress with the Employees in Your [...]

After the Webinar: Post Critical Incident Seminar. Q&A with the Panelists

Webinar presenters Andy Carrier, John McGuire, Kit Cummings, Rita Watkins, and Rev. Eric Skidmore answered a number of your questions after their presentation, Post Critical Incident Seminar: A Tested Solution [...]

After the Webinar: An Occupational Risk. Q&A with the Presenters

Webinar presenters Dr. Jeff Thompson and Kevin Morison answered a number of your questions after their presentation, An Occupational Risk: What Law Enforcement Agencies Can Do to Prevent Officer Suicide. [...]

After the Webinar: The Contagiousness of Vicarious Trauma. Q&A with Dr. Obed Magny

Webinar presenter Dr. Obed Magny answered a number of your questions after his presentation, The Contagiousness of Vicarious Trauma. Here are just a few of his responses. Audience Question: [...]

After the Webinar: Cumulative Trauma. Q&A with Dr. Grant McDougall

Webinar presenter Dr. Grant McDougall answered a number of your questions after his presentation, Cumulative Trauma: The Covert Enemy of First Responders. Here are just a few of his responses. &[...]

After the Webinar: Leadership on the Front Lines. Q&A with the Presenters

Webinar presenters Dr. Kimberly Miller, Tina Buneta, Joseph Hoebeke, Doreen Jokerst, Justin Smith, William Beck, and Jack Cauley answered a number of your questions after their presentation, Leadership on the [...]

After the Webinar: Standards of Care for Mental Health in Our Jails & Prisons. Q&A with Jim Martin

Webinar presenter NCCHC's Jim Martin answered a number of your questions after his presentation, Standards of Care: Mental Health in Our Jails and Prisons...Now What? Here are just a [...]

Thoughts about Growth from Amy Morgan

Amy Morgan shared some fantastic insights and advice about recovery, trauma and growth during her webinar, Growth as a Post Trauma Response. Here's just one reminder. "Growth can only [...]

A Reminder about Needing Each Other from Amy Morgan

Amy Morgan shared some fantastic insights and advice about recovery, trauma and growth during her webinar, Growth as a Post Trauma Response. Here's just one reminder. "Sometimes we need [...]

Reminders about Making Progress from Dr. Kimberly Miller

Dr. Kimberly Miller shared a number of excellent insights and advice during her Resiliency series, Increasing Your Bounceability: Ways to Build Resilience Every Day, and Part 2, More Ways to Bounce [...]

Advice about Doing Your Best from Dr. Kimberly Miller

Reminders about Hope from Dr. Kimberly Miller

Thoughts on Transforming Your Life from Dr. Kimberly Miller

After the Webinar: More Ways to Bounce & Build Your Resilience. Q&A with Dr. Kimberly Miller

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, More Ways to Bounce and Build Your Resilience. Here are just a few of her responses. &[...]

Insights into Caring ACOs from Nina Stively

Animal welfare professionals care tremendously for the animals they are sworn to protect and the owners whom they are there to help educate and inform. We loved this quote shared [...]

After the Webinar: Increasing Your Bounceability. Q&A with Dr. Kimberly Miller

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Increasing Your Bounceability: Ways to Build Resilience Every Day. Here are just a few of her [...]

After the Webinar: COVID 19 & Corrections – Enhancing Resiliency of Staff and Inmate Populations. Q&A with the Presenters

Webinar presenters Dr. Babatunde Okuleye, Dr. Robin Timme and Dr. Jennifer Horney answered a number of your questions after their presentation, Corrections & COVID-19: Enhancing Resiliency of Staff and Inmate [...]

After the Webinar: Suicide Explained. Q&A with Amy Morgan

Webinar presenter Amy Morgan answered a number of your questions after her presentation, Suicide Explained: What Leads Someone to that Moment. Here are just a few of her responses. [...]

After the Webinar: Maintaining Mental Wellness of Staff and Inmates during Custodial Pandemonium. Q&A with the Presenters

Webinar presenters Dr. Robin Timme, Dr. Jennifer Horney, Scott Semple and Elias Diggins answered a number of your questions after their presentation, Corrections & COVID-19: Maintaining Mental Wellness of Staff [...]

Thoughts about Identity from Dr Jeff Fox, PhD

Dr. Jeff Fox, PhD gave us a super reminder about the importance of understanding who you are and how that affects what you do every day during his webinar, "Creating [...]

After the Webinar: EQ for Dispatchers. Q&A with Thom Dworak

Webinar presenter Thom Dwoark answered a number of your questions after his presentation, EQ for Dispatchers. Here are just a few of his responses. Audience Question: How much does [...]

After the Webinar: Building Trust in 911. Q&A with Halcyon Frank

Webinar presenters Halcyon Frank answered a number of your questions after her presentation, Building Trust in 911. Here are just a few of her responses. Audience Question: I want to [...]

Thoughts on Trust from Halcyon Frank

Impact Dispatch's Halcyon Frank shared this great reminder about the impact trust has on an agency's growth and development during her webinar, Building Trust in 911. "The efficiency of your agency [...]

Thoughts on Growth from Amy Morgan

Love this great reminder from Amy Morgan during her webinar, Growth as a Post Trauma Response. "Growth only happens through change." Click Here to See Our Law Enforcement [...]

After the Webinar: Watch Your Six Part 2. Q&A with Jonathan Parker

Webinar presenter Jonathan Parker answered a number of your questions after his presentation, Watch Your Six Part 2. Here are just a few of his responses. Audience Question: Jonathan you [...]

After the Webinar: Watch Your Six Part 1. Q&A with Jonathan Parker

Webinar presenter Jonathan Parker answered a number of your questions after his presentation, Watch Your Six: Because Making It Home Is Just the Beginning. Here are just a few of [...]

After the Webinar: Therapy K9’s. Q&A with the Presenters

Webinar presenters Jason Ratcliff, Darrah Metz, and Dr. Kimberly Miller answered a number of your questions after their presentation, Therapy K9s: Changing the Way Law Enforcement Reaches Their Communities. [...]

After the Webinar: Beyond CIT. Q&A with Jason Winsky

Webinar presenter Jason Winsky answered a number of your questions after his presentation, Beyond CIT: Establishing Mental Health Support Teams. Here are just a few of his responses. Audience [...]

After the Webinar: A Daily Drop of Corrosion. Q&A with Dr. Rich Martin

Webinar presenter Dr. Rich Martin answered a number of your questions after his presentation, A Daily Drop of Corrosion: How the Daily Experiences of Justice Professionals Can Lead to Burnout. [...]

After the Webinar: Mindfulness in Domestic Violence Work. Q&A with Sara Mahoney

Webinar presenter Sara Mahoney answered a number of your questions after her presentation, Mindfulness in Domestic Violence Work: Part 2- Working with Offenders. Here are just a few of her [...]

After the Webinar: Protecting the Protector. Q&A with Dr. Peggy Rothbaum

Webinar presenter Dr. Peggy Rothbaum answered a number of your questions after her presentation, Protecting the Protector: Who's Taking Care of You? Here are just a few of her responses. &[...]

After the Webinar: Developing a Peer Support Program. Q&A with Alana Negroni

Webinar presenter Alana Negroni answered a number of your questions after her presentation, The Benefits of Developing a Peer Support Program. Here are just a few of her responses. [...]

Infographic: Being Trauma Informed in a Corrections Environment

During his webinar, Dr. Robin Timme shared impactful insights about the prevalence of trauma in the histories of those who are incarcerated as well as those who work in correctional [...]

After the Webinar: Trauma Informed Jails. Q&A with Dr. Robin Timme

Webinar presenter Dr. Robin Timme answered a number of your questions after his presentation, Trauma-Informed Jails: Incorporating Wellness for Correctional Officers. Here are just a few of his responses. [...]

After the Webinar: Trauma Informed Care & Response. Q&A with Denise Beagley

Webinar presenter Denise Beagley answered a number of your questions after her presentation, Trauma Informed Care & Response: 101 Training for Justice Professionals. Here are just a few of her responses. &[...]

After the Webinar: Self Care for Justice Professionals. Q&A with Duane Bowers

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Self Care for Justice Professionals. Here are just a few of his responses. Audience Question: Are [...]

Sleep After Trauma: How traumatic events impact sleep and well-being

One in 5 American adults will experience mental illness in a given year, and about half of the American population will have a diagnosable mental illness at some point in their [...]

Sleep and PTSD: Common Sleep Problems Veterans and other PTSD Sufferers Face

The term Post Traumatic Stress Disorder, commonly referred to as PTSD, was coined in 1980 by the American Psychological Association when it formally became recognized as a diagnosable condition after the [...]

INFOGRAPHIC: Balancing Order & Recovery in Correctional Environments

Falcon, Inc's Harmony Goorley and Dr. David Stephens shared some incredible information about trauma in incarceration settings during the webinar, "Balancing Order & Recovery: Blueprints for a High-Performing, Trauma-Resilient Jail." [...]

After the Webinar: Balancing Order & Recovery. Q&A with the Presenter

Webinar presenter Harmony Goorley and Dr. David Stephens from Falcon, Inc answered a number of your questions after the presentation, “Balancing Order & Recovery: Blueprints for a High-Performing, Trauma Resilient [...]

Thoughts on Respecting the Individual from Dr. David Stephens

Dr. David Stephens made some excellent points during the webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail. Here's one we thought was particularly important. “We can [...]

Thought on Inmate Trauma from Harmony Goorley

We loved this statement Harmony Goorley made during her webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail about the importance of inmate wellness. “When inmates feel [...]

Thoughts on Inmate Wellness from Harmony Goorley

We loved this statement Harmony Goorley made during her webinar, Balancing Order and Recovery: Blueprints for a High Performing, Trauma-Resilient Jail about the correlation between staff and inmate wellness. “Our [...]

Thoughts on Staff Safety from Harmony Goorley

Trauma Informed Jails: An Interview with Dr. Robin Timme

Christina McCale

We know that most inmates have some level of trauma in their background. But what about your correctional officers? Correctional officers have some of the highest levels of stress of [...]

After the Webinar: The Impact of an Officer Involved Shooting. Q&A with Alana Negroni

Webinar presenter Alana Negroni of The Counselling Team International answered a number of your questions after her presentation, “The Impact of an Officer Involved Shooting.” Here are a few of [...]

Thoughts on Trauma from Amy Morgan

We loved this quote Amy Morgan made during her webinar, The Trauma of First Response to Cruelty. "People who care more, hurt more." Click Here to Watch [...]

After the Webinar: The Trauma of First Response to Cruelty. Q&A with Amy Morgan

Webinar presenter Amy Morgan answered a number of your questions after her presentation, The Trauma of First Response to Cruelty. Here are a few of her responses. Audience Question: [...]

After the Webinar: Keeping Your Super Heroes Super. Q&A with Dr. Kimberly Miller

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, "Keeping Your Super Heroes Super." Here are a few of her responses. Audience Question: Our [...]

Insights from our Speaker, Dr. Ed Sherman

Love this reference Dr. Ed Sherman made during his recent webinar, The Power of Resilient Leadership. Be sure to check out his recording for more insights and great resources. "Surprises [...]

The Power of Resilient Leadership: An Interview with Dr. Ed Sherman

Christina McCale

Today's public safety professionals face incredible challenges: from life and death situations to agitated citizens, from on-going public scrutiny to ever-changing laws, and rising expectations. Perhaps one of the biggest [...]

After the Webinar: Creating an Organizational Culture of Wellness. Q&A with the Presenters

Webinar presenters Matthew Kail and Duane Bowers answered a number of your questions after their presentation, Creating a CulturOrganizationaloinal Wellness. Here are some of their responses. Audience Question: Do [...]

Shift Work Sleep Disorders: How they can affect you

In the United States, shift work is defined as any regular work schedule that falls outside the standard work day of 9am to 5pm. Shift work includes swing shifts, which [...]

Creating a Culture of Organizational Wellness: An Interview with and Lt. Matthew Kail and Duane Bowers

Christina McCale

Those who strive to protect the Internet's youngest victims face incredible challenges - and can bear tremendous emotional tolls. Knowing this, many ICACs create support and wellness programs to give [...]

VIDEO: Emotional Support for Mass Casualty Survivors: An Interview with Duane Bowers

Duane T. Bowers, LPC

Christina McCale

Once the police tape is gone, what are the best ways to support survivors of traumatic events, like Mass Casualty Shootings? Check out our interview with trauma care expert and [...]

After the Webinar: Providing Wellness Support for Online Child Exploitation Personnel – Q&A with Duane Bowers

Webinar presenter Duane Bowers answered a number of your questions after his presentation, Providing Wellness Support for Online Child Exploitation Personnel. Here are some of his responses. Audience [...]

Ambiguous Loss: The Impact of Missing Persons on Victims, Advocates and Justice System Personnel. An Interview with Duane Bowers

Christina McCale

It's incomprehensible the grief a family must feel when one of its members has gone missing. But often we forget that the justice professionals who work a missing persons case [...]

Tough break, Cupcake! Suck it up, Buttercup! Can you help tough cookies deal with crisis?

Amy Morgan

Ask a 4-year-old boy who he knows that most closely resembles a super-hero, and he will often shout out, “My DAD!” with great pride. I remember my own Dad, when [...]

Recognizing Mental Health Disorders in Others – An Interview with Amy Morgan

Christina McCale

People use terms like "psychopath" or "manic" or "depressed" to describe others - often forgetting that these are actually mental health terms with real definitions and diagnoses. But how do [...]

Providing Wellness Support for Online Child Exploitation Personnel: An Interview with Duane Bowers

Christina McCale

Viewing images of child exploitation is nothing short of disturbing. But what if it was your job to find and remove images of children being harmed.... all day. Every day...? [...]

BOLO: Being on the Lookout to Preventing Police Suicide – An Interview with Marcia Williams

Christina McCale

We continue our conversation with Marcia Williams, peer support specialist with Safe Call Now, to learn more about this organization and its unique network of services it provides to public [...]

How Safe Call Now Serves and Supports First Responders

Christina McCale

According to Badge of Life, "More cops die of suicide than are killed by gunfire and traffic accidents combined."And while there may be discussions or debate about the [...]

Unique Support for First Responders: An Interview with Sally Spencer Thomas

Christina McCale

Losing anyone to suicide is tragic. But losing a first responder represents a unique tragedy: someone who has spent their career putting others first, risking their life to save others [...]

Providing Support to First Responders: An Interview with Karen Solomon of 1st Alliance

Christina McCale

According to Badge of Life, a police suicide prevention program, 108 Law Enforcement Officers took their own lives in 2016. While this does show a decline, this may not be all-inclusive, nor [...]

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